Oregon State University Ecampus is seeking a Student Success Coach to support students in OSU’s online engineering and computer science programs. This is a full-time (1.0 FTE), 12-month, fixed-term professional faculty position. Reappointment is at the discretion of the Assistant Director.

The Student Success Coach is a professional faculty member at Oregon State University Ecampus, the university’s top-ranked online education provider, and reports to the Assistant Director of Student Success. The Student Success Coach develops and enhances relationships with students, staff, and faculty to support student enrollment, persistence and success in Ecampus distance degree programs.

The Success Coach will work with online students throughout the student cycle (i.e. newly admitted through graduation) by providing academic and career coaching support with a focus on implementing systems and processes to address student success and retention and to enhance the online student experience. This position will work collaboratively with OSU’s College of Engineering advisors who provide academic advising for students. In addition, this person will contribute to other OSU Ecampus initiatives in collaboration Ecampus colleagues involved in course development, marketing, and program insights. The purpose of this position is aligned with the Oregon State University mission to achieve student access, persistence, and success through graduation and beyond. This position may require occasional travel as part of training, professional development, or outreach efforts.

OSU Ecampus is an innovative and creative organization committed to providing nationally ranked online degrees and programs that offer access to high-quality education. OSU Ecampus includes Oregon State Ecampus (online degrees), Ecampus OER (open educational resources) and the Ecampus Research Unit (which conducts original research).

Oregon State University and OSU Ecampus are committed to maintaining and enhancing a collaborative and inclusive community that strives for equity and equal opportunity. All employees of Ecampus are responsible for helping to ensure that these commitments are achieved. Student Success Coaches support a diverse student population and advocate for online learners through student support and professional partnerships.

Minimum/Required Qualifications:

• Bachelor’s degree from a regionally accredited institution.
• A minimum of one year of professional experience working with students or professionals to provide career-oriented advising, coaching, or counseling OR three years of related work experience.
• Demonstrated experience communicating complex processes and information via phone and email.
• Proficiency using online technologies and information systems, and comfortable learning new tools.
• Excellent written and interpersonal communication skills with a high level of professionalism.
• Demonstrated problem-solving skills and ability to prioritize duties and navigate in a fast-paced environment.
• A demonstrable commitment to promoting and enhancing diversity and inclusion.
• This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. Offers of employment are contingent upon meeting all minimum qualifications including the criminal history check requirement.

Preferred Qualifications:

• Master’s degree in counseling, student services administration, career counseling, adult education or closely related field.
• Experience with online learning or working with online learners.
• Demonstrated experience working with adult learners or non-traditional students.
• Demonstrated experience working with active-duty military and veterans and family members.
• Experience providing academic counseling, motivational interviewing or strengths-based coaching. Experience as an academic advisor in higher education.
• Understanding of adult lifespan development and experience counseling individuals who are facing a variety of life challenges.
• Background in computer science or another STEM-related field

To view posting details and to apply please go to http://jobs.oregonstate.edu/postings/75563

Posting closes 5/12/2019

OSU seeks diversity as a source of enrichment for our university community. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.