Engagement Officer

Job description

Posting Details

Posting Details

Posting Number S02980P Working Title Engagement Officer Department D.A.R. Regional Programs About the University of Georgia

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state’s oldest, most comprehensive, and most diversified institution of higher education (http://www.uga.edu/). UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,600 full-time staff. The University’s enrollment exceeds 36,000 students including over 27,500 undergraduates and over 8,500 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

About the College/Unit/Department

Division of Development and Alumni Relations
The Division of Development and Alumni Relations at the University of Georgia advances the goals, objectives and priorities of the university by generating private financial support, building and maintaining relationships with alumni and donors, and assisting students with career development opportunities.

Office of Regional Programs
The Regional Program team builds and maintains relationships with alumni and friends to raise leadership and major gifts for the University of Georgia. The Regional Directors build a culture of philanthropy in regions across the country while strengthening affinity for UGA. Through frequent travel to assigned cities, this team provides strategic direction and leadership for alumni and friends as they make philanthropic and volunteer decisions.

College/Unit/Department website https://give.uga.edu/ and https://dar.uga.edu/ Posting Type External Retirement Plan TRS or ORP Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information

8:00 am–5:00 pm; Monday- Friday

Advertised Salary $38,000-$50,000 commensurate with qualifications and experience Posting Date 04/22/2019 Open until filled Yes Closing Date Proposed Starting Date 06/01/2019 Special Instructions to Applicants Location of Vacancy Athens Area EEO Policy Statement

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.

Position Information

Classification Title Development/Fundraising Professional Pay Grade 065 FLSA Exempt Job Family Development FTE 1.00 Minimum Qualifications

Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications

•Previous experience working with donors

Position Summary

The Engagement Officer’s overarching goal is to enhance critical outreach on behalf of the University of Georgia through effective management of a portfolio of previously unengaged alumni. An entry-level position, the successful Engagement Officer will gain exposure to the entire Division of Development and Alumni Relations. This position will report to the Senior Director of Development and is an essential member of the development team.

The Engagement Officer will work collaboratively with development officers to establish cultivation strategies for prospects, and daily outreach in the form of email and phone calls will drive face-to-face meetings. Regular travel will be required for the Engagement Officer to meet with alumni and participate in key engagement opportunities (e.g. donor and alumni events). The ability to work collaboratively with a wide variety of people while establishing meaningful relationships is critical in this role.

Knowledge, Skills, Abilities and/or Competencies

•Self-starter, takes initiative, and can work independently as well as in a team environment
•Exemplary communications skills (written, verbal, and nonverbal)
•Ability to develop meaningful relationships with students, administrators, development officers and donors.
•Ability to be an influencer of external constituencies (including alumni, foundation professionals and executives)
•Extreme attention to detail and organizational skills
•Analytical, ability to track metrics and identify new tools and resources to track outcomes and results.
•Demonstrates a commitment to outstanding customer service
•Knowledgeable of Word, Excel, database management, and email skills
•Exhibits behavior that supports the mission, vision and values of the University of Georgia
•Communicates and employs interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct

Additional Division Requirement(s):
•Through open, honest, and respectful communication, all staff, supervisors, and colleagues of the Division of Development & Alumni Relations are expected to interact with fairness, compassion, and decency. All employees will be held accountable for meeting the expectation of promoting a stable, productive, and healthy work environment.
•Adherence to CASE standards and commonly accepted industry standards relating to fundraising reporting are expected of all fundraisers. All fundraisers will be held accountable for meeting this expectation.

Physical Demands

•Work in a standard office environment
•Travel in and out of state as necessary
•Work nights and weekends as necessary

Is driving required to perform essential duties outlined in this position? (This does not include infrequent trips) The successful candidate would have to provide proof that s/he has a valid driver's license when offered employment. Does this position have financial responsibilities? Yes Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.



Focus on a target of significant outreach with prospects and donors each calendar month. The purpose of this outreach will be for University engagement to gauge the interest and affinity of the prospect for fundraising purposes.

Telephone and/or correspondence preparation and follow-up is necessary.

Percentage of time 50 Duties/Responsibilities


Refer prospects and donors to campus partners in the School, College and Units as well as University Development. Prospect referrals will be the defining metric for the Engagement Officer.

Percentage of time 30 Duties/Responsibilities


Enter contact reports in GAIL (Giving and Alumni Information Link – a comprehensive giving and alumni fundraising system) after each visit, contact, and outreach. Reports are to be thorough and filed in a timely basis.

Complete necessary follow-up after each visit, contact, and outreach. Send thank you notes and any information requested by the donors/prospects.

Percentage of time 10 Duties/Responsibilities


Attend weekly meetings with the Senior Director of Regional Programs, monthly Development meetings, and quarterly Division meetings.

Percentage of time 5 Duties/Responsibilities


Work collaboratively with Central Development Staff and all Development and Alumni Relations colleagues located in schools, colleges, and units across campus.

Attend relevant donor and alumni events.

Percentage of time 5 Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this vacant position?
    • UGAJobs (UGA's job board)
    • LinkedIn
    • Handshake
    • Indeed.com
    • HigherEdJobs
    • A current UGA employee
    • Other (please provide resource)
  2. * Do you possess a valid driver's license?
    • No Response
    • No
    • Yes
Applicant Documents Required Documents
  1. Resume/CV
  2. Cover Letter
Optional Documents




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    Job No:
    Posted: 4/23/2019
    Application Due: 7/27/2019
    Work Type: