Sr. Technical Delivery Analyst

US-NJ-Princeton

Job ID: 2019-10196
Type: Full-Time
# of Openings: 1
Category: Information Technology
Princeton University

Overview

Princeton University Facilities Department is seeking a highly motivated Senior Technical Delivery Analyst to partner with internal Facilities Information Technology (FIT) team members and Facilities personnel to deliver technical solutions that are in alignment with IT and business strategies. This role is accountable for identifying and implementing system improvements and leading innovation through seamless delivery of projects using strong business analysis and technical skills within the Planning and Construction Management group.

This role is part of Facilities Information Technology (FIT), which is a unit of Facilities Finance and Administrative Services (FFAS) and provides services to Princeton’s 700+ person Facilities organization. This position requires a high-level of technical creativity, responsibility and excellent interpersonal communication skills, and the ability to balance multiple priorities while ensuring a high quality of technical support and delivery.

Responsibilities

Perform software deployment and upgrade for on premise and cloud based systems. Manage application (including infrastructure, web services/integrations, database and content). Administer all aspects of database, schema, including performance monitoring and tuning, service configuration, security, and licensing.Maintain virtual servers and applications in production, staging, and test environments.Vet and apply operating system security patches and maintain SSL Certificates.Apply application patches and service packs as necessary.Troubleshoot software and provide support for both publishing issues both on premise and in the cloud applications. Debug applications and write unit and functional tests for applications. Implement and maintain solutions that improve the university's ability to continually deliver high quality applications to customers.Create and maintain responsive web and mobile applications using out of the box solutions that meet customer needs. Publish, update and maintain web services. Integrate data from various relational databases.Manage and integrate external data sources using transformation and loading (ETL) of data from data sources (internal and external), ensuring data integrity using industry best practices. Collaboratively provide solutions for technical challenges. Using modern tools and methods, develop, update, modify and improve applications and systems.Maintain an in-depth knowledge of existing and emerging technologies. Evaluate emerging technologies and provide solutions to implement with a focus on ease of use, cost effectiveness and efficiency. Implement and maintain monitoring solutions. Develop and report on metrics that measure usage, system reliability and operational efficiency. Deliver thorough technical documentation and workflows. Document processes, procedures and systems. Work directly with business owners and end users to understand their ongoing needs and help translate them into reliable and efficient applications. Gather and document business and IT requirements, develop functional design, gap analysis, and prototyping. Establish test plans, author test scripts, test and create project documentation.Lead projects and manage stakeholder expectations. This includes the development of project plans, issue management, leading technical teams and managing expectationsClearly and concisely communicate the progress and status of IT initiatives to stakeholders.

Qualifications

A self-starter who can work independently and as part of a team, who is looking for opportunities to help solve and improve business problems and introduce new solutions. The incumbent should have the ability to adapt to new programming techniques, languages and tools.

• BA/BS Degree in Computer Science or Information Technology.
• 5+ year related work experience with 3 years as programmer/analyst.
• Ability to administer all aspects of an enterprise system, including performance, stability, and security.
• Significant on-hands experience in web development using Ruby, C++ Python, Java, PHP, SQL, HTML5, and CSS. Experience writing clean and maintainable Java, Python code using industry standards and best practices.
• Demonstrated experience in designing, developing, testing and deploying applications.
• Demonstrated ability to integrate front-end code with server side technology.
• Substantial experience in design, development, testing and deployment of web applications.
• Proficient in troubleshooting using debugging tools such as Firebug. Ability to create automated test scripts using HTML5, CSS and JavaScript.
• Expert knowledge of integrations such as web services and 3^rd party API’s.
• Working knowledge of AWS, Azure and other cloud computing services.
• Hands-on Experience with log monitoring and analysis tools.
• Ability to recognize and recommend needed changes in user and/or operational procedures.
• Provide project oversight to ensure the highest quality products and services are provided to customers.
• Strong communication and documentation skills. Ability to work and communicate effectively with staff, faculty and external partners.
• High attention to detail, completeness, quality and accuracy of work.
• Deep understanding of project management methodologies (SDLC, Agile).

Preferred Qualifications:

• Experience in working with ESRI suite of products, Archibus and SharePoint applications.
  
• Experience working in a University setting.
  

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW

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