Development Support Engineer (DSE)

Job description

Development Support Engineer (DSE)
University of California, Los Angeles

Requisition Number: 30121
Salary: $6,334 - $12,516 monthly

Position Description:
Reporting to the Development Support Supervisor and as a member of the Digital Initiatives and IT (DIIT) Development Support team, the Development Support Engineer (DSE) is a technical professional with advanced knowledge in the field of Linux systems administration and a technical contact for the Library's software development teams. The DSE works as part of a team, collaborating with project managers, developers, and engineers, to architect systems, design roadmaps, and create automated workflows taking an application from development to production status. The DSE is a leader in helping teams within DIIT adopt a DevOps culture to better standardize and automate infrastructure provisioning and application deployment.

The DSE operates with minimal supervision and takes ownership of projects, and documents processes to ensure tasks are reproducible. The DSE resolves complex issues where analysis of situations or data requires in-depth evaluation of a variety of environmental factors. Responding to stakeholders with tact and using innovative resources to research solutions drives success in this role. The DSE is one of DIIT's technical contacts with campus Information Technology Services, and trains fellow DIIT staff on system configuration issues, troubleshooting, and support.

System administration and development efforts take place within Red Hat Enterprise Linux environments split among physical servers, VMWare, and Amazon Web Services. Teams use distributed version control (Git), configuration management tools (Ansible), containers (Docker), and continuous integration/delivery pipelines (Jenkins, Travis) to deploy software releases and ensure stable environments. System and service monitoring utilities (Nagios, StatusCake) and centralized logging platforms provide mechanisms to notify operations and developer teams of server and application health.

Digital Initiatives and Information Technology (DIIT) supports library staff and users by providing access to library technologies via the campus network infrastructure backbone. Supported technology resources include the integrated library system and online catalog; network connectivity including servers, storage, operating system and application server delivery; and programming and application development in support of digital and web based initiatives. Through collaborative efforts with all areas of UCLA's libraries, DIIT assists in the development and delivery of technologies for all types of electronic resources. DIIT is comprised of several teams, including: Software Development & Library Systems, Operations and Services (including Data Center and Network Team, Helpdesk Team and Learning & Research Technology Services), the Digital Library Program, and the Data Science Center. DIIT's approximately 50 staff members also work as collaborative partners with units in other areas of the library, and provide technology support for the major business systems used by the libraries.

For full application instructions and position description, please visit:

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy,

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Job No:
Posted: 4/19/2019
Application Due: 4/26/2019
Work Type: