Records Specialist II

Job description




Job Title
Records Specialist II

Agency
Texas A&M University - Corpus Christi

Department
Office Of The Registrar

Proposed Minimum Salary
Commensurate

Job Location
Corpus Christi, Texas

Job Type
Staff

Job Description
Description:
The Records Specialist II, under general supervision, sets up, controls, and maintains University files. Develops and updates records management policies and procedures.

Responsibilities:

  • Create an effective & efficient student-centered, service-oriented atmosphere and provide excellent customer service. This includes, but not limited to, answering the telephone promptly; processing students' changes to the student records accurately and timely.
  • Responsible for University Registrar's Office communication by managing the departmental email account and strategic email communication and campaigns.
  • Ensures compliance with academic, regulatory requirements, including adherence to FERPA guidelines, with accuracy, timeliness, and student-centered professionalism.
  • Provide assistance with registration, transcripts, enrollment certifications and verifications, and end of term processes.
  • Assist in promotion and placement of stories with appropriate electronic media, including social media ventures such as Facebook, Twitter, and SnapChat.
  • Assist in the development and design of the Registrar web pages.
  • Create, implement, research, and maintain e-marketing initiatives to better communicate with customer base, via email marketing, social media, virtual environments, etc.
  • Deploy and maintain ongoing efforts for optimized, strategic, branded presences in select social media. Monitor brand mention with focus on developing, connecting, and engaging with strong communities with a dedicated and responsive outreach.
  • Perform other duties as assigned.

Qualifications:
  • Associate's Degree in Communications or related.
  • Three (3) years of customer service or related administrative experience.
  • Additional education may be considered as a substitution for the minimum experience requirements.
    • Associate's Degree in Communications and three (3) years of related experience.
    • Bachelor's Degree in Communications and one (1) year of related experience.
    • Master's Degree in communications and no experience.
  • Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), and in Windows environment.
  • Excellent written, verbal, and interpersonal communication skills to be able to communicate effectively in a positive, courteous, professional manner with diverse population of customers in person, telephone, or e-mail.
  • Self-motivated, self-directed, and has excellent attention to detail.
  • Ability to work on Saturdays as needed for commencement and University programs.

Preferred Qualifications:
  • Bachelor's Degree in Communication or related field.
  • Experience in admissions and records in higher education.
  • Working knowledge of Banner.

Pay Range:
  • $13.01 - $15.39 Hourly

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.


To apply, visit https://tamus.wd1.myworkdayjobs.com/en-US/TAMUCC_External/job/Corpus-Christi-TAMUCC/Records-Specialist-II_R-019029-1





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Job No:
Posted: 4/19/2019
Application Due: 4/29/2019
Work Type:
Salary: