Program Assistant IV, Center for Teaching Excellence

Job description

Program Assistant IV, Center for Teaching Excellence
University of San Francisco

USF Hilltop Campus

Job Title:
Program Assistant IV, Center for Teaching Excellence

Job Summary:
Under the general supervision of the directors for the Center for Teaching Excellence (CTE), the Program Assistant IV will perform a variety of administrative support duties for the CTE.
The position requires proficiency in program support, record keeping, communication, and a high degree of confidentiality. The PA IV will work closely with the directors and will engage a diverse group of faculty and administrators at all levels of the organization.

Full Job Description:
Job Responsibilities:

  • Exercises independent judgment and decision-making abilities, organizes work and sets priorities, and manages the offices.
  • Helps create warm, welcoming environment assisting faculty and visitors to the offices.
  • Arranges meetings & events.
  • Maintains office supplies and equipment.
  • Acts as a resource person/liaison between and among faculty and the University community.
  • Makes purchases, prepares expense reports, submits payment requests, and tracks expenditures for the Center.
  • Receives and screens a variety of calls and sorts mail. Takes information, answers inquiries, provides information using knowledge of the University, academic policies, office protocols and procedures.
  • Creates and develops new office work procedures to increase efficiency, maintain confidentiality, work flow using knowledge of operations and creative problem solving techniques; designs new forms, as appropriate, with a goal of implementing positive changes.
  • Handles confidential, sensitive materials relating to faculty and other matters.
  • Coordinates posting and distribution of divisional USFconnect messages.
  • Maintains the Center webpages.
  • Performs other duties or projects as assigned.

    Minimum Requirements:
  • Ability to work independently without close supervision and as a member of a team.
  • Ability to handle diverse situations and meet demanding deadlines.
  • Excellent oral and written communication skills including correct use of grammar, spelling and punctuation.
  • Ability to interact effectively with faculty and academic community with tact, discretion, and courtesy; contribute to a professional environment.
  • Ability to maintain confidentiality.
  • Flexibility and adaptability to change, good organizational skills and ability to prioritize tasks.
  • Must have or quickly develop an understanding of academic policy, administrative operations, and office protocols.
  • Advanced experience working with computer database systems, word processing and spreadsheet software.
  • Knowledge of and skill in using standard office equipment.
  • Ability to manage special events.
  • Strong customer service-oriented disposition.
  • Ability to work occasional Saturdays during Center workshop events (likely 4 times a year).
  • Ability to use desktop publishing software to design high-quality publications preferred.
  • Proficiency in Concur online expense management preferred.
  • Proficiency in Rapidweaver and website editing experience preferred.
  • Proficiency with creating Google forms preferred.

    Full time

    Pay Rate:

    To apply, visit

    The University of San Francisco is located in the heart of one of the world’s most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco's first university, and its Jesuit Catholic mission helps ignite a student’s passion for social justice and a desire to “Change the World From Here.” For more information, visit

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    Job No:
    Posted: 4/19/2019
    Application Due: 6/6/2019
    Work Type: