#98571 Student Advisor/Program Manager- Healthcare Prgs

La Jolla, CA
Apr 19, 2019
Institution Type
Four-Year Institution

UCSD Layoff from Career Appointment: Apply by 3/20/2019 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 3/29/2019. Eligible Special Selection clients should contact their Disability Counselor for assistance.

A cover letter is required for a complete application packet.


UC San Diego Extension is fully self-supporting, operating year-round (12 months of active instruction) with a budget of $45 million annually in primarily fee income. The unit has over 200 career employees, including academic, management, staff and executive, as well as represented and non-represented positions. Many casual or contract employees and student workers also serve in the organization. In addition, Extension employs about 1,000 active by-agreement instructors.

Extension operates in 200,000 square feet of managed space, including a large off-campus classroom facility. The unit maintains a robust online learning platform, operating 24/7 (including some Spanish language elements) with web-casting and video-conferencing capability. Extension also a strong web presence with e-commerce operating 24/7. There are over 60,000 enrollment transactions annually; 35,000 outreach certification transactions and 25,000 service transactions. Extension supports a robust network of representatives, agents, and students (both residential and online) around the globe. Along with all of this, Extension operates two television stations, a variety of public lecture programs and is active in federal, state, local, and private research and technical assistance programs and activities.

The Extension Student Advisor/Program Manger- Healthcare Programs will provide professional services to students by working independently with campus academic departments. Reviews eligibility for admission and advises applicants regarding deficiencies. Advises students regarding available classes, tailoring advice to each student’s unique situation and educational goals. Recommends solutions to students regarding progression to program completion. Advises students regarding conduct or academic integrity or related issues; enforces policies of the university and of the program. Advises students on individualized career plans and counsels students process. Actively engages program alumni to sustain productive relationships for the program and future students.

The Student Advisor/Program Manager will advise and resolve student services-related issues on the full range of academic issues inherent within the organization. May assist students in applying to graduate schools or follow-on programs. Recommends program advisors from industry and academia. Advises instructors and management on a variety of student issues. Works with the department's leadership to recommend changes to policies, practices, and procedures.

The Student Advisor/Program Manager independently manages the planning, scheduling, and delivery of courses and workshops. Responds to complex programmatic issues that justify changes in program format or design. Recruits instructors, advises students and instructors, plans promotional efforts, evaluates courses, and responds to complex programmatic issues. Develops outlines for new course curricula and course updates. In conjunction with program directors and other stakeholders, participates in strategic planning and development of student recruitment plans. Actively establishes and maintains productive relationships with existing and potential clients. Develops and monitors budgets.

  • A cover letter is required for a complete application packet.

  • Incumbent must be available for occasional evenings and weekends. Some overtime during peak periods may be required.

  • May be required to attend conferences and programs both locally and out-of-town, as requested.

  • This position is located at the Extension Campus on Villa La Jolla Drive.

  • Demonstrated knowledge of healthcare career pathways and experience working with the educational needs to support students seeking to complete required prerequisites necessary for admissions, specifically in health sciences and post baccalaureate/graduate programs.

  • Working knowledge of advising and counseling techniques. Demonstrated experience providing academic advising, to include academic workload, student conduct and other related issues to students.

  • Demonstrated experience planning and delivering effective orientations, academic workshops, and social networking events for existing, prospective, and past students.

  • Demonstrated experience managing and delivering educational programs for adults at the university or corporate level.

  • Demonstrated success in working with instructors to deliver an excellent learning experience.

  • A background check is required for this position.

  • A valid California Driver License is required for this position. Must have own transportation and insurance.

  • Duties may require direct contact with children (defined as individuals under the age of 18); completion of the Child Abuse and Neglect Reporting Act (CANRA) form will be required.

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