Circulation Assistant

Job description

Appointment/Position Detail

Position Information

Classification Title Circulation Assistant Job Title Circulation Assistant Location Middlebury, VT Campus Hourly/Salaried Hourly Band/Level OP1 Hiring Minimum $11.00 Brief Position Summary

Responsibilities:
• Provide excellent customer service, assist borrowers with all aspects of library circulation; insure accurate and efficient circulation of Library resources
• Front line support will be provided at all Circulation service points during open hours to insure high level of service; assist with opening and closing routines
• Provide support to Circulation, Reserves, Stacks, Interlibrary Loan Services at all branches
• Teamwork to insure excellence in library borrower, circulation, information and customer services to the user community of Library and Information Services, providing attentive, timely and excellent service, following established practices and procedures
• Borrower, circulation, information and customer service will be attentive, accurate, consistent, professional, and confidential
• Basic functional knowledge of multiple modules of the Integrated Library System will be utilized to provide accurate and efficient circulation services
• Regular, consistent, courteous and proactive communication; initiative to stay informed regarding policy and procedure; facilitate and communicate schedule availability; active participation in training meetings training
• Respect and adhere to policy and law regarding confidentiality of borrower records and transactions; maintain security of LIS collections
• Meet users’ needs while maintaining library policies and procedures, insuring consistent, excellent standard of service
• Other related circulation, clerical and library duties including, but not limited to: collecting payments and recording transactions; retrieving and searching for library materials; scanning or photocopying; recording statistics; mailing; minor repairs of library materials; filing; loaner equipment maintenance and troubleshooting; media materials maintenance; shelf maintenance; copy/print equipment troubleshooting; data entry projects; periodicals processing
• Supervision and training of other assistants and circulation desks as needed and in the absence of supervisor
• Participation in ongoing training, especially in the areas of policy and procedures, supervisory responsibilities, and circulation and borrower services
• Exemplifies excellence in providing circulation services; modeling appropriate behavior and correct policy and procedure to other student assistants at all times
• Work cooperatively with others and accept direction from supervisors
Education/training:
• Ability to speak more than one language preferred
Experience:
• Experience in customer and/or library information services preferred
• Basic knowledge of library systems, library and information services, customer services, desktop applications preferred
• Technology, library and information literacy preferred
• Interpersonal and communication skills, ability to communicate in a customer service-oriented manner essential
• Ability to work successfully in a team-oriented environment, responding rapidly and gracefully to changing demands

If teaching, Course number and name What is the FTE for this position? .2 Typical hours per two week pay period 77.5 Anticipated Start Date 06/24/2019 Regular or Temporary Temporary If temporary, enter end date 08/16/2019 Hire contingent upon successful completion of the following post-offer screening None Posting Number SH00480 Position Category Seasonal/Temporary Posting Information

Open Date Close Date Open Until Filled No Special Instructions to Applicants Quicklink for Posting http://middlebury.peopleadmin.com/postings/19146 Supplemental Questions for Posting

Required fields are indicated with an asterisk (*).

  1. How did you hear about this employment opportunity?
    • Middlebury web site
    • Email Job Alert
    • LinkedIn
    • Employee Referral
    • Newspaper advertisement
    • Indeed.com
    • Vermontjoblink.com
    • Newenglandherc.org
    • Insidehighered.com
    • Higheredjobs.com
    • Hispanicsinhighered.com
    • Blacksinhighered.com
    • Asiansinhighered.com
    • Other
Applicant Document Required Documents
  1. Resume/C V
Optional Documents
  1. Cover Letter

 

 

 

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Job No:
Posted: 4/19/2019
Application Due: 5/24/2019
Work Type:
Salary: