Job Title: System Administrator
Location: GA Southwestern State Univ
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 1898
Job Summary This position is responsible for the administration of enterprise servers and appliances.

Responsibilities

• Manages enterprise servers and appliances. (20%)
• Commissions new servers and decommisions old servers.
• Maintains current servers.
• Manages back-ups.

• Manages user accounts. (10%)
• Manages employee and student user accounts.
• Resets passwords.
• Provisions and deprovisions accounts.
• Troubleshoots user access to external services.
• Creates, updates, and runs scripts to update user accounts.
• Manages file share permissions.

• Provides support for Blackboard. (30%)
• Supports Blackboard Transact, including Campus One Card, Video Management System, Datacard Printers, and Access Control.
• Supports the Blackboard reporting system, including user training, generating reports, and troubleshooting.

• Provides support for other department functions. (30%)
• Provides technical support for all point-of sale devices.
• Reviews, tests, and updates Continuity of Operations and Disaster Recovery plans.
• Responds to technical support tickets.
• Monitors and responds to email.
• Creates end user training materials.
• Collaborates with peers and management to complete projects.

• Performs a variety of related duties as assigned. (10%)

Required Qualifications

• Graduation from a vocational/technical school or higher in a course of study related to the occupational field required, baccalaureate degree preferred.

Required Documents to Attach

Please attach a cover letter, resume, and contact information for three professional references.

Knowledge, Skills, & Abilities

Knowledge of the server operating systems.Knowledge of disaster recovery and continuity of operations planning.Knowledge of common user account tasks and tools.Knowledge of incident response procedures.Knowledge of information security principles and practices.Knowledge of the uses of information technology in a learning environment.Skill in the operation of computers and job-related software programs.Skill in decision making and problem solving.

Skill in interpersonal relations and in dealing with the public.Skill in oral and written communication.

About Us

Georgia Southwestern State University – a four-year institution – cultivates excellence in learning and teaching that encourages intellectual, personal, and social growth for students, faculty, staff, and the community. Georgia Southwestern State University is a comprehensive state university within the University System of Georgia that offers a full range of bachelor degree programs, along with selected master’s and specialist degree programs.

Georgia Southwestern is committed to serving the needs of its developing region with educational programs for high school, for professional and technical graduates; post-graduate professional training; research and business services; and cultural enrichment. Through its national and international affiliations, the University links Southwest Georgia with the global economy and actively fosters a greater understanding of international business and culture.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at 229-931-2000 or by email at hr@gsw.edu.

For technical support, please call the Shared Services Center at (877) 251-2644 or oneusgsupport@usg.edu.

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating eligibility for employment with Georgia Southwestern State University, as determined by Georgia Southwestern State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check and drug screen.

Equal Employment Opportunity

Georgia Southwestern State University is an equal opportunity employer. As such, the University takes affirmative action to preclude discrimination in recruiting, transferring, training and terminating of employees because of race, color, creed, age, sex, national origin, veterans status, disability or any other reason in accordance with applicable state and federal statutes, executive orders and other regulations which prohibit discriminatory employment practices.