Computer Applications and Network Services Manager- School of Chemical Sciences (109339)

Job description


Computer Applications and Network Services (CANS) Manager
School of Chemical Sciences
University of Illinois at Urbana-Champaign

The School of Chemical Sciences (SCS) seeks a full-time (12-month) Computer Applications and Network Services (CANS) Manager. This position will closely interact with the School of Chemical Sciences (SCS) administration, faculty, staff, and students in the long-term planning, implementations, and support of information and computer technologies. The CANSM leads the SCS Computer Applications and Network Services staff to serve the School and its Departments, Chemistry (CHEM) and Chemical & Biomolecular Engineering (ChBE) in three broad areas: manage and direct the CANS staff and interface with Computer Electronics Electrical Services (CEES) facility; provide end-user desktop, networking, and data storage support and training; and deliver business workflow, and management applications for SCS to perform its functions.

The University of Illinois is an Equal Opportunity, Affirmative Action Employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. For more information, visit

Major Duties and Responsibilities

    Supervise (includes: hire, train, assign and review work of, conduct performance evaluations for, address work issues, approve time for, set work schedules, and set goals) for the CANS staff with diverse technical skills.

    Act as Liaison between SCS and central IT offices on Campus. This includes, but is not limited to: leveraging Campus and College level services to meet the business and research needs of SCS faculty and staff; staying informed of what is happening in the Campus IT community; escalating service issues; and providing feedback to the Campus IT community regarding the direction of services, policies, and procedures to ensure that decisions are made that align with SCS’s goals.

    Interact with senior Campus administrators on issues of advanced research and technology planning.

    Lead negotiations with vendors.

    Lead a diverse team to provide the hardware, software, and knowledge to facilitate the use of computational science and molecular modeling in both theoretical and experimental research.

    Manage all CANS projects

    Set priorities for the CANS area, and CANS staff.

    Perform user needs analysis for both administrative and faculty/student users.

    Create the CANS strategic plan in conjunction with the SCS administration and the SCS Service facilities Committee.

    Provide project management support for Reaction and other applications.

    Advise programmers on details of existing business process by communicating with Administrators in SCS, CHEM, and ChBE to best translate the process into software.

    Provide technical expertise to administrative staff in the design and maintenance of business-oriented applications by reviewing the work of the programmers and communicating needs to both programmers and customers.

    Provide direct, end-user, high-level application and hardware support for computational chemistry clusters and infrastructure.

    Interact with faculty in the planning and implementations of a broad range of the latest research technologies.

    Manage traditional helpdesk-style operations and provide customer service support to end users by providing direct, end-user. This position will oversee the help desk in CANS and ensure tickets are completed and end-user needs are met.

    Responsible for Telecom provisioning and maintenance as well as LAN support.

    Manage the Scientific Software Program that provides high-performance computing software by working with the Senior Research Scientist on maintaining the scientific software program, interacting with scientific software vendors on purchases, evaluating the need for software in SCS, purchasing scientific software, and managing the distribution and availability of the software.



    Bachelor’s degree in computer science, computer programming, IT management, or a related field.Five years of progressively more responsible work experience in an IT-related profession, which includes: one year of experience with a Local Area Network (LAN0 design, security, and administration, Windows, Linux system administration and one year of experience with software engineering and database management. Two years of supervisory or lead worker experience. Years may run concurrently.


    Experience with the UIUC / CITES IT environment.

Successful candidates will have:

  • Strong analytical, organizational, prioritization, and multi-tasking skills.
  • Demonstrated ability to providing excellent customer service.
  • Proven ability to identify and meet project design requirements as well as milestones.
  • Ability to work both independently and within a diverse team.
  • Strong communication skills.
  • Keen attention to detail.
  • Ability to work with confidential and sensitive data.

Salary and Appointment Information

This is a full-time Civil Service Information Technology Manager/Administrative Coordinator position appointed on a twelve (12) month service basis. The expected start date is as soon as possible after the closing date. Salary is commensurate with experience and qualifications.

Application Procedures and Deadline Information

Applications must be received by April 30, 2019. Apply for this position using the “Apply for Position” button below. If you have not applied before, you must create your candidate profile at If you already have a profile, you will be redirected to that existing profile via email notification. To complete the application process:

Step 1) Submit the Staff Vacancy Application.

Step 2) Submit the Voluntary Self-Identification of Disability forms.

Step 3) Upload your cover letter, resume (months and years of employment must be included), and academic credentials (unofficial transcripts or diploma may be acceptable) and names/contact information for three references.

In order to be considered as a transfer candidate, you must apply for this position using the “Apply for Position” button below. Applications not submitted through this website will not be considered. For questions regarding the application process, please contact 217-333-2137.

For further information about this specific position, please contact SCS HR at [email protected] or 217-300-1637.

The University of Illinois conducts criminal background checks on all job candidates upon accepting a contingent offer.

College Name or Administrative Unit:College of Liberal Arts & Sciences Category:8-Technical Title:Computer Applications and Network Services Manager- School of Chemical Sciences (109339) Open Date:04/16/2019 Close Date:04/30/2019 Organization Name:School of Chemical Sciences




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Job No:
Posted: 4/18/2019
Application Due: 4/30/2019
Work Type: