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Vice President, Student Services

Employer
West Valley-Mission Community College District
Location
Saratoga, CA

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Executive Administration Jobs
Vice Presidents
Administrative Jobs
Student Affairs, Student Activities & Services
Employment Type
Full Time
Institution Type
Community College

Job Details

Requisition Details

Position Information

Position Title Vice President, Student Services How many positions are you recruiting for? 1 Campus Mission College Position Summary Information

Definition

Mission College, located in the heart of Silicon Valley, is seeking an energetic leader who thrives in a fast-paced and innovative environment to fill the position of Vice President of Student Services. Recognized as both a Hispanic Serving Institution and an Asian American Native American Pacific Islander Serving Institution, Mission College is known for the strength of our academic and career programs as well as our equity-minded and student-focused approach that combines high-tech and high-touch.

The Vice President of Student Services provides vital leadership, oversight, and support across the full range of support programs and services which promote student equity, success, and completion. The Vice President of Student Services will build collaborative internal and external relationships to provide the strongest support opportunities and wrap-around services to our diverse student population.

Reporting directly to the President, the VPSS will work closely with senior leadership across the college, including administrators, faculty, classified professionals, and students and will be provided with the institutional support and resources necessary to achieve academic and programmatic excellence. The VPSS serves as the coordinator and facilitator of college committees and task forces and will provide leadership to accomplish a diverse range of goals to meet student needs.

Applicants who possess the knowledge, skills, and life experiences to address the cultural and educational needs of a culturally diverse student population are encouraged to apply.

Assignment

100% of full time, 40 hours per week, 12 months per year, with anticipated start date of July 15, 2019. Schedule may change to include some evening or weekend hours, as needed. This is an Academic Administrator position and part of the Managers employee unit.

Work Location: Mission College, Santa Clara, CA.

Salary and Benefits

Anticipated Hiring Range:

  • $156,352–$166,518 annually (Administrative Salary Schedule, Range 30, Steps A-C).

Benefits include:

  • Additional compensation: $1,500 for doctorate added to base salary annually, to be prorated on a monthly basis.
  • Employer-contributed medical, dental and vision for employee, spouse and/or dependents.
  • Employer-paid long term disability for employee.
  • Employer-provided life insurance.
  • 13 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year.
  • 22 days vacation leave accrued annually (25 days after 5 years).
  • 12 days sick leave accrued annually.
  • Personal necessity leave and personal business leave.
  • Professional development and renewal leave.
  • $500 longevity award annually after 10 years of service and $1,000 longevity award annually after 15 years of service.
  • CalSTRS retirement.
Minimum Qualifications

Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

1. Understanding of, and sensitivity to the diverse academic, socio-economic, ethnic, religious and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.

2. Equivalent to a Master’s degree from an accredited college or university, with major course work in education or a field related to specific area of assignment.

AND

3. Seven years of increasingly responsible experience in academic administration, including two years of senior level administrative and management responsibility.

Desired Qualifications

The ideal candidate will also demonstrate the following desired qualifications:

  • Additional educational background equivalent to a doctorate degree.
  • Prior teaching experience.
Knowledge and Abilities

Knowledge of:

  • Principles and practices of administration of student services available at institutions of higher education.
  • Principles and practices of student disciplinary and grievance processes.
  • Principles and techniques of grantsmanship and grant writing.
  • Principles and practices of leadership, motivation, team building and conflict resolution.
  • Pertinent local, state and federal laws, rules and regulations; categorical program requirements.
  • Organizational and management practices as applied to the analysis and evaluation of programs.
  • Principles and practices of participatory governance and effective practices of adult teaching and learning.
  • Principles and practices of organization, administration and personnel management.
  • Principles and practices of budget preparation and administration.

Ability to:

  • Plan, direct, and control the administration and operations of the student services.
  • On a continuous basis, analyze budget and technical reports; interpret and evaluate staff reports and related documents; know and interpret laws, regulations, codes and procedures; observe performance and evaluate staff; problem solve related issues; and explain and interpret policy.
  • On a continuous basis, sit at desk and in meetings for long periods of time; intermittently, twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone; write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
  • Prepare and administer student services budgets.
  • Develop and implement student services policies and procedures.
  • Gain cooperation through discussion and persuasion.
  • Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
  • Interpret and apply district and student services policies, procedures, rules, and regulations.
  • Supervise, train, mentor and evaluate assigned faculty and staff.
  • Use sound judgment in recognizing scope of authority.
  • Operate and use modern office equipment including computers and applicable software.
  • Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities.
  • Utilize appropriate safety procedures and practices for assigned duties.
  • Communicate effectively orally and in writing.
  • Relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy.
  • Establish and maintain effective, cooperative and collaborative working relationships with others.
  • Work beyond normal business hours, attend evening meetings and/or perform weekend work, and travel.
Examples of Duties and Responsibilities

Duties may include, but are not limited to, the following:

  • Develop, plan, and implement student services goals and objectives; recommend and administer policies and procedures.
  • Direct, oversee, and coordinate the development of the work plan within the full range of student services; assign work activities, projects and programs; monitor workflow; review and evaluate work products, methods and procedures.
  • Oversee and coordinate the development and administration of the student services budget; direct the forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures.
  • Foster an environment that embraces diversity, integrity, trust, and respect.
  • Serve as a member of the president’s leadership team; establish and achieve institutional goals in accordance with the college’s educational and facilities master plan, college’s Integrated Plan, and in support of the college mission statement; ensure that development of short and long-term plans for all instructional programs and services occur in concert with the college’s overall direction and priority.
  • Develop and implement initiatives for new student support service programs and participate in development activities and grants including writing local, state and federal grants; determine athletic eligibility.
  • Lead and support collaborative efforts with other segments of the college and district, including the office of the president, instruction, administrative services, and institutional research.
  • Coordinate activities with those of other programs and outside agencies, including, but not limited to, local schools and local organizations.
  • Select, train, motivate, mentor and evaluate faculty and staff; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures; maintain discipline and high standards necessary for the efficient and professional operation of student services. Provide participatory and professional development opportunities across all segments of student services.
  • Assure optimum and comprehensive services to students in all areas of student life for both in-person and distance education students, to assure maximum student access, progress, and success.
  • Adjudicate student appeals and grievances within areas of responsibility; administer the code of conduct, due process and student discipline.
  • Oversee special programs and centers, including Extended Opportunity Programs and Services (EOPS), Disabled Students Programs and Services (DSPS), VALOR Veterans Resource Center, California Work Opportunity and Responsibility to Kids (CalWORKs), and Federal TRIO programs, among others.
  • Oversee special state and federal grants, including HSI-STEM and AANAPISI-STEM grants. Research and prepare technical and administrative reports and studies, including submitting federal and state reports; prepare written correspondence as necessary; act as Administrator of Record for federal grants; implement applicable federal regulations.
  • Represent student services to outside groups and organizations; participate in outside community and professional groups and committees; serve as liaison for federal requirements; present at meetings related to student services; provide technical assistance as necessary.
  • Participate in the accreditation process and audit process providing documents and reports.
  • Build and maintain positive working relationships with co-workers, other district employees, and the public using principles of good customer service.
  • Provide staff assistance to the President and Chancellor; prepare and present staff reports and other necessary correspondence.
  • Be an integral team player, which involves flexibility, cooperation, and communication.
  • Perform related duties as assigned.
Working Conditions Other Duties Physical Demands Applicant Information

APPLICATION INFORMATION:

  • Interested applicants must submit online all materials requested, including: (1) A completed online West Valley-Mission Community College District application; (2) Supplemental application questions; (3) Resume; (4) Unofficial copies of transcripts; (5) Cover letter and/or reference list, if requested; and (6) Any requested licenses or certificates, if applicable.
  • All sections of the online application, including Education and Educational Work History, must be completed thoroughly.
  • Supervisor(s) name(s) and telephone numbers must be included in the application.
  • Incomplete applications will not be considered.
  • Do NOT send unrequested materials. Unrequested materials will be removed from your application and will not be used for consideration of employment.
  • The employment application and supporting documents represent you; it is to your advantage to fill out the application form carefully and completely.

ABOUT TRANSCRIPTS:

  • If a minimum requirement is possession of a degree, then a copy of transcripts is required to be included with your application to verify the degree being awarded. If no transcripts are included, the application may be screened as not meeting minimum requirements.
  • Degrees must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education.
  • Candidates with degrees earned outside of the United States must provide official certification of equivalency to U. S. degrees by a certified U. S. credential review service, must have a U.S. evaluation (course by course of the transcripts) and must be submitted with this online application.
  • If you do not have an electronic version of the transcript, you can get it scanned at an office supply or copy store; then attach the electronic version of your transcript to this online application.
  • Copies of diplomas, grade reports, graduation petitions, transcript evaluations requests, or similar documents WILL NOT be accepted in lieu of transcripts.

For assistance, contact:
Office of Human Resources, Attn: Recruitment
14000 Fruitvale Ave, Saratoga, CA 95070
Phone: (408) 741-2653 Fax: (408) 867-9059
Email: Jobs@wvm.edu

Selection Process

SELECTION PROCESS INFORMATION:

  • After the deadline date, a committee will review and evaluate applications and supporting materials to select the applicants to be interviewed. Meeting the minimum qualifications does not assure the candidate an interview.
  • All candidates will receive an e-notification to acknowledge receipt of their application materials. If not contacted within 3-6 weeks following the close of the recruitment, no suitable match was determined at this time.
  • Travel expenses to attend first-level interview are the responsibility of the candidate.
  • Application materials become the property of the District and will not be returned or duplicated.
  • The District may choose to re-advertise or indefinitely delay filling a position. Some positions may include first and second level interviews.
  • The District reserves the right to contact former, current, the most recent employers, and others to investigate past employment records of applicants.
  • Any tentative verbal offer of employment is contingent upon formal approval of the college Governing Board.
  • Upon hire the successful candidate must provide the required documents of identity and authorization to work and attest he/she is authorized to work in the United States.

EEO STATEMENT:
West Valley-Mission Community College District is an Equal Opportunity Employer that seeks to employ a diverse workforce who will contribute to an inclusive and welcoming educational and employment environment. The District is committed to nondiscrimination on the basis of ethnic group identification, race, color, national origin, religion, age, sex, physical disability, mental disability, genetic information, ancestry, gender identity, gender expression, sexual orientation, language, accent, citizenship status, transgender status, parental status, marital status, economic status, military or veteran status, and medical condition consistent with applicable federal and state laws.

Special Instructions to the Applicant Posting Detail Information

Posting Number FY18/19-876FT Open Date 04/16/2019 Close Date 05/13/2019 Open Until Filled No Requisition Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Briefly summarize your experience and/or training that has prepared you for senior leadership as the Vice President of Student Services.

    (Open Ended Question)

  2. * Describe your experience in enhancing student equity, success, and retention for diverse and underserved student populations.

    (Open Ended Question)

  3. * Briefly speak to the future of student services: share one or two areas in which colleges need to change to better serve the growing and diverse needs of students?

    (Open Ended Question)

  4. * Describe your leadership style. Describe how your style works in a participatory governance environment.

    (Open Ended Question)

Applicant Documents Required Documents
  1. Cover Letter
  2. Resume/CV
  3. List of References
  4. Transcripts
Optional Documents
  1. Additional Transcripts
  2. Other Related Licenses or Certificates

Organization

West Valley-Mission Community College District has a devoted Board of Trustees and a dedicated staff that serves its two colleges. West Valley College in Saratoga and Mission College in Santa Clara are on the cutting edge among higher education institutions in the Silicon Valley. Every semester over 20,000 students enroll in courses at the colleges. Thousands of others take online, off-campus, or non-credit courses and seminars offered through a variety of programs. These programs are aimed at meeting the training and retraining needs of the people of Silicon Valley.

Mission College is a public community college located in the City of Santa Clara, and in the heart of the Silicon Valley. We offer a future of transfer to a four year institution, a future in a career of your choice, a future of increasing skills for both higher education and the workforce and a future for an Associate’s Degree or Certificate that can get you on your way to any goal.

The highly diverse and active student population makes the environment at Mission College energetic and vibrant. It is a great place to meet new friends, participate in clubs and make your voice heard in student advocacy. Our faculty is among the most qualified in the state and our students appreciate the college for its friendly staff and supportive atmosphere. The staff at Mission College is uniquely poised to help and guide your path to the future.

Mission College has many programs and services to ensure student success and support. Financial Aid can assist in making college affordable. Counseling helps students set achievable goals and provides guidance through orientation, study skills, and career courses. The college Career Center and Job Placement Office help students transition to the working world after college and each year sponsor’s a job fair featuring more than 60 employers. Finally, our Transfer Center helps to guide the transition from the two-year college to a four-year college so that students can easily gain a Bachelor’s degree. Each spring semester, Mission College hosts the largest college fair in the San Francisco Bay Area, where more than 180 national and international colleges and universities are represented.

West Valley is about success. It’s about helping students create a future for themselves so they can contribute to a world that needs their talents, drive and enthusiasm. We do that by providing as much one-on-one interaction with students as possible. The results speak for themselves.

  • 571 students transferred to UCs and CSUs in 2012
  • 552 students earned AA/AS degrees in 2012
  • 170 students earned Certificates that led to careers in 2012
  • We host learners from 25 countries who come to the United States looking for the kind of instruction that will help them contribute to the global economy.
  • We offer classes on our beautiful 143-acre Saratoga campus in the foothills of the Santa Cruz Mountains, located at the southwest border of Silicon Valley. Here you can expand your mind, hang out with friends, and

Why not join us, and build your future as we build the future of Silicon Valley, one student at a time.contemplate a world of ideas.

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