Office Support Specialist

Job description

Request/Posting Number 0711901
Classification Title Office Support Specialist
Working Title
Job Class # 003243
Type of Position Civil Service
Percent Appointment: 1-100 (For Student Employment and Graduate Assistant Only; state hours per week) 100
Representation: AFSCME Local 3236
Department Thomas Metcalf School - 07000000
Job Category Staff
General Summary Under the general direction provided by the Principal and Curriculum Coordinator, this individual's major responsibilities include finding substitutes in the event of teacher and nurse absences, serving as the administrator of Absence Management, creating schedules and supervising the before and after school student workers and PAWS workers, scheduling observation/teacher evaluation appointments for the Principal and Curriculum Coordinator, scheduling transportation requests for field trips and professional development, updating the Metcalf website, maintaining the official record of professional development documentation of the district.
Additional Information: This is a continuous, year-round position. This position is not subject to summer academic break layoff.

Metcalf Laboratory School is a service unit of the College of Education of Illinois State University. It offers a comprehensive program of instruction for 400+ students in grades PreK-8. Metcalf is a caring community of life-long learners. Its mission is to act as a model for educational methods and theory in support of the preparation of future educators, conduct educational research, offer quality educational programs for children, and disseminate information to others in the educational profession.
Required Qualifications 1. High school graduation or equivalent.

2. One (1) year (12 months) of work experience comparable to the second level of this series.

3. Any one or any combination of the following, totaling two (2) years (24 months) of experience in the categories below:
a. work experience performing office/clerical activities, including use of computer systems
b. college or university coursework in any curriculum
- twelve (12) semester hours = six (6) months
- twenty-four (24) semester hours = twelve (12) months
- thirty-six (36) semester hours = eighteen (18) months
- forty-eight (48) semester hours = twenty-four (24) months

**Note: Amounts of experience or training less than those listed above should be converted to decimal equivalents of 1.0 unit and added together when computing combinations of the different types of preparation.

If this position is Security Sensitive or if you are subject to a criminal background investigation based on University policy, then employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Desired Qualifications: 1. Two or more years of office experience.

2. The ability to interact with the public, students, parents, and faculty in a sensitive, tactful manner.

3. A high level of computer skills and the ability to quickly learn new computer programs and systems.

4. Ability to multi-task and maintain confidentiality.

5. Ability to work effectively with frequent interruptions.

6. Excellent work ethic and the ability to work independently.
Necessary Licenses/Certifications/Degrees High school graduation or equivalent
Hiring Rate/Range $14.25 - $15.03 per hour
Work Hours 7:30am - 3:30pm, Monday through Friday
Proposed Starting Date: May 2019
Posting date 04-15-2019
Closing date 04-29-2019
Special Instructions to Applicants Please fully complete the entire application including, but not limited to, the education and work experience portions. Please list all education and all jobs you have had. Do not leave gaps in employment. You must list all duties you performed in the job duties section (Phrases such as "See Resume" are not acceptable). Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered.

Please prepare in advance a resume, cover letter, and at least 3 professional references with phone numbers to attach to this application.

A Civil Service examination will be required. You will be notified by e-mail if you meet the qualifications for the examination. You may print a copy of your application and bring it to the examination with you as a reference. Please closely monitor your email for correspondence regarding your application status.

Other documentation such as college transcripts (may be unofficial) and/or a DD214 (official military discharge) must also be brought to the Civil Service exam if applicable in order to receive the maximum eligible points.

Illinois State University is an Equal Opportunity/Affirmative Action Employer.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at 309-438-3383.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.
Contact Information Kira Shelton
Human Resources
[email protected]
(309) 438-2120
Departmental Homepage
Required Applicant Documents PLEASE NOTE: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply For This Posting". Resume/C.V.
Cover Letter
Reference List
Optional Applicant Documents Certification of Retirement Annuity (required for SURS annuitants only)
Transcript 1
Transcript 2
Civil Service Test 3243-Office Support Specialist
Physical Requirements: Must be able to complete the following with or without a reasonable accommodation:

1. Ability to perform sedentary working involving sitting for the majority of the time.

2. Ability to effectively communicate on a daily basis.

3. Ability to use a computer in day-to-day work (i.e. type on a keyboard and use a mouse).




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Job No:
Posted: 4/16/2019
Application Due: 4/30/2019
Work Type: