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Assistant Registrar

Employer
Hartwick College
Location
13820, Oneonta

Job Details

Reporting to the Registrar, the Assistant Registrar is the main source of communication for the Registrar’s Office, maintaining the Registrar’s Office web site and other communication tools, sending informational emails to students and faculty, coordinating all Registrar’s Office training sessions, greeting all walk in visitors, monitoring emails and answering the main office phone. In addition, the Assistant Registrar oversees and coordinates a diverse body of work including producing the College Catalog, overseeing the Junior and Senior review processes, coordinating the Recruit Back process for non-registered current students, overseeing transfer credit evaluations for all students, overseeing the Academic Course Planner and coordinating the new student course registration process.  The Assistant Registrar also processes all transcript requests, assists with coordination of writing and math level processing, coordinates term check-in/directory verification, maintains student demographic data, assists with course registration activities, processes major and minor changes, assists with data reports and data quality assurance, and maintains all materials accessed by Registrar’s Office customers.

Responsibilities:

  • Process transfer credit evaluations, working with department chairs and the Registrar as needed
  • Coordinate entire transcript production process, including working with external vendor, archivist and other campus constituencies
  • Maintain Registrar reference guides, web site, forms and main office calendar, including publication to web site and other sources designed to inform the campus
  • Assist with course registration activities, including advising students on processes and policies, troubleshooting issues and referring as appropriate. Work with the Advising office to coordinate new student registration and oversee the Academic Course Planner process
  • Oversee the Recruit Back process for students, coordinating with all relevant campus constituencies to ensure students are being provided with the highest quality of service and ensuring they are making choices based on the best information possible.
  • Coordinate all aspects of College Catalog production
  • Coordinate all office communications, including but not limited to, emails and all-campus emails from Registrar email account, including posting deadlines and events on Wire, Hartlink and other areas frequented by our customers and notifying students of academic record changes (transfer credit, CAS decisions, special registrations, etc.), and assist with faculty and student trainings
  • Answer main Registrar Office phone line, monitor email to main Registrar account and work with walk in customers to provide effective customer service
  • Coordinate the Senior and Junior student review process, including working with students in deficit situations to develop plans for degree completion
  • Coordinate term check-in/directory verification process
  • Assist with course scheduling, enrollment and degree verification
  • Maintain writing and math levels, and process major and minor changes for students
  • Perform various data analysis tasks as assigned, including downloading and analyzing data for seat projections, student demographic reports and recruit back trends

Qualifications:  Minimum requirements for this position are a Bachelor’s Degree from an accredited college, university or technical school with at least 3 years of experience working in an environment that deals with confidential information, preferably a Registrar’s Office. Extensive experience working in a student information system, creating reports and analyzing data, using spreadsheets and word processing software, maintaining a web site using CMS software, maintaining written documents and forms, sending mass emails and developing and maintaining workflows for various projects. Experience positively communicating with a diverse population using a variety of methods, including phone, email and in person is a must.

An independent, residential liberal arts college enrolling approximately 1,200 full-time undergraduates, Hartwick embraces the teacher-scholar model, with teaching excellence as the first priority, and seeks to recruit, retain and promote a diverse workforce.

Located in the scenic Susquehanna River valley in Oneonta, NY, near the northern foothills of the Catskill Mountains, the College features a Liberal Arts in Practice general education curriculum and aspires to “be the best at melding liberal arts education with experiential learning.”

Hartwick offers health benefits to domestic partners of employees, and prohibits discrimination on the basis of sexual orientation/preference and gender identity/expression. Hartwick is an Equal Opportunity Employer, committed to broadening “the understanding, awareness, and appreciation of diversity among all members of the Hartwick community.” Women, minorities, and other underrepresented groups are especially encouraged to apply. 

Hartwick College is committed to providing a safe and secure educational environment. Employment at Hartwick College is therefore contingent upon a successful background check on every new employee. Candidates to whom an offer of employment is made will be required to sign a Release of Information Form authorizing the College to conduct a thorough background check.

Hartwick College is committed to a diverse candidate pool, values an inclusive workforce and workplace environment, and wishes to minimize or eliminate the impact of implicit bias during the search and hiring process.

To apply for a position listed below, please submit one single pdf copy of your application materials inclusive of the content below.

All materials should be sent electronically to Suzanne Janitz, Director of Human Resources, at jobs@hartwick.edu with [Assistant Registrar] in the subject line. Applications may also be mailed to the Office of Human Resources, Hartwick College, P.O. Box 4020, Oneonta, NY 13820 or faxed to 607-431-4329. Review of applications will begin immediately and continue until the position is filled.

Organization

Character
Hartwick College is a private liberal arts and sciences college of 1,193 students, located in Oneonta, NY, in the northern foothills of the Catskill Mountains. Hartwick's expansive curriculum emphasizes an experiential approach to the liberal arts. Through personalized teaching, collaborative research, a distinctive January Term, a wide range of internships, and many study-abroad opportunities, Hartwick ensures that students are prepared for not just their first jobs, but for the world ahead. A Three-Year Bachelor's Degree Program and strong financial aid and scholarship offerings keep a Hartwick education affordable.

Campus and Location
Hartwick's beautiful 425-acre campus is located in Oneonta, NY, in the northern foothills of the Catskill Mountains. The campus literally is built into the side of Oyaron Hill and has a breathtaking view of the Susquehanna River Valley. Our Pine Lake Environmental Campus is eight miles from the main campus. Oneonta has been ranked as a top ten college town in the nation.

Academics
There's lots of food for thought:  Hartwick's top five majors are nursing, business administration, psychology, biology, and criminal justice, and there's so much more to explore. You have access to 45 courses of study, four pre-professional programs, six cooperative programs, and certifications. Hartwick's Three-Year Bachelor's Degree Program is a unique and exciting opportunity allowing qualified students to benefit from our strong liberal arts education and special experiential learning opportunities. More about Hartwick's academic programs.

Study Abroad and Off-Campus Study
Hartwick students travel everywhere, from Italy to India, for January Term, semester-long, or year-long programs. Approximately 60% of Hartwick students study abroad during their undergraduate years, making Hartwick 2nd in the nation among baccalaureate colleges for the percentage of students who study abroad. More about Hartwick's nationally recognized off-campus programs.

Athletics
Hartwick sponsors 18 intercollegiate teams, 8 for men and 10 for women. Hartwick sports compete at the NCAA Division III level. Many of Hartwick's Division III teams participate in the Empire 8 conference. Hartwick also sponsors a spirit team which includes cheerleading, a dance team, and Swoop, the official mascot of the Hartwick College athletic programs. More about Hartwick Athletics.

Costs & Financial Aid
We commit more than $60 million in comprehensive aid and more than $32 million in Hartwick scholarships and grants. This financial contribution to our students reflects how much we believe in the educational experience we provide and in our students’ potential to progress the world forward. A financial aid counselor will tailor a plan that best fits your family’s needs, and the same counselor will work with you throughout your or your student’s entire time at Hartwick. More on affordability & financial aid.

Accreditation
Hartwick College is accredited by the Middle States Commission on Higher Education MSCHE or "Middle States"), and the NY State Board of Regents. Individual programs that have specialized accreditation are Art (National Association of Schools of Art & Design (NASAD)), Music (National Association of Schools of Music (NASM)), Nursing (Commission on Collegiate Nursing Education (CCNE), and Chemistry (American Chemical Society (ACS)). More on accreditation.

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