Academic Advisor - HS Retention Specialist
Principal Duties & Responsibilities
Student development's Academic Advising services support the academic mission of the College by providing integrated services focused on students and their academic and personal development. LSSC Advisors provide innovative services and programs through collaboration with students, faculty, and staff. These services and programs enhance the quality of the student experience and sustain a student-centered learning environment leading to degree completion and workforce development. LSSC Advisors build supportive and personalized relationships with students and provide opportunities for them to stay connected to their college community. Additionally, LSSC Advisors are responsible for delivering advising services that address the needs of all students, and they utilize intentional developmental advising methods focused on student success, skill development, and life-long learning.
The Academic Advisor - HS Retention Specialist SL provides onsite and online academic advising to a specific roster of students including all participating South Lake County dual enrollment students, and this role serves as the primary contact for SL dual enrollment students, guidance counselors, and parents. Advising duties include: curriculum planning, academic policy interpretation, review of transfer credit, assist with course selection, provide transfer school information, review graduation requirements, and maintain historic academic advising records for current and prospective students. The Academic Advisor plans and implements student success and retention programs; serves as a referral agent to resources for students in academic distress; assists in data collection and continuous improvement efforts; assists with the delivery of departmental programs including student recruitment, orientation, academic early-alert, retention initiatives; and implements intrusive advising initiatives. Academic advisors support experiential learning; design and deliver presentations aimed at reinforcing student academic and career exploration; conduct regular outreach to LSSC faculty and staff; and assist in the creation and maintenance of departmental and institutional publications and websites. Providing academic advising in the evening one night per week is expected. Advisors are responsible for demonstrating LSSC's core values of Service Excellence: Respect, Competence, Responsiveness, and Collaboration in all interactions.
Position reports to: The Dean of Students
Incumbent supervises: None
Allocation of Responsibilities
75% = 1 - 7
30% = 8 - 12
- Utilizes intentional developmental advising methods focused on student success, skill development and life-long learning. Maintains a historic record of all individual academic advising session notes and materials. Communicates with advisees using the latest technology including Starfish and Canvas. Assists student with course selection, information related to initial transfer credit review, academic program requirements, interpretation of institutional policies and procedures and graduation audits. Provides evening advising one evening a week.
- Serves as referral agent for students in academic distress, which includes monitoring and record keeping via LSSC's early alert systems.
- Engages in outreach efforts. Communicates effectively with current and prospective students, community members and college employees, in person, by phone, in writing, and by appropriate electronic means, adhering to privacy of student records requirements (FERPA)
- Delivers Academic Advising presentations aimed at reinforcing student academic and career exploration for AA, AS, Certificate and Baccalaureate students.
- Assist with delivery of departmental advising services including new student orientation, recruitment, and intrusive advising strategies focused on at-risk populations.
- Participates in College retention efforts; implements student success strategies for specific target populations and or student roster group(s), monitors and responds to Starfish academic concern flags, and provides ongoing support for students on academic probation.
- Participates in data collection for the College's continuous improvement initiatives and accreditation compliance. Participates in the assessment of measurable learning outcomes. Contributes to department and division strategic planning and program review initiatives.
- Collaborates with Admissions to design and execute recruitment and marketing events and activities for South Lake County High School students (East Ridge HS, Lake Minneola HS, and South Lake HS) such as Dual Enrollment Information Sessions, Guidance Counselor Events, and community events.
- Collaborates with Admissions and academic advising to develop and implement South Lake County Dual Enrollment New Student Orientation and Registration programs and services.
- Reviews beginning and end of term Dual Enrollment reports and collaborates with the Director of Enrollment Management to distribute South Lake County schools and LSSC staff. Notifies students and respective schools of failure to maintain eligibility and provide intrusive advising as needed.
- Serves on department and college-wide committees, councils and workgroups.
- Performs other duties as assigned.
Total = 100%
EDUCATION: Bachelor's Degree required. Master's Degree in counseling, education, human services or related area preferred.
Required: Two years professional experience working directly with students in an academic setting in higher education.
Preferred: At least one year of academic advising experience in an academic setting in higher education. At least one year of Admissions experience in an academic setting in higher education. Demonstrated experience with online learning and Internet technology.
- Ability to communicate effectively, both orally and in writing.
- Ability to effectively facilitate advising and recruitment workshops and/or presentations to both large and small audiences
- Ability to maintain good working relations with students, faculty, staff and members of the community.
- Demonstrate good organizational skills and leadership ability and ability to work on a variety of assignments simultaneously.
- Ability to collect, code and analyze data for assessment and evaluation purposes.
- Proficiency in computer applications, including Microsoft Outlook and MS Office products (Word, PowerPoint, Excel). Ability to utilize multiple computer applications to access and record student information. (LSSC uses Starfish, Canvas, Banner, Degree Works, MSOffice, and the Internet.)
- Ability to work independently and multi-task, with attention to detail and with a high level of accuracy in a fast paced environment.
- Ability to demonstrate the four College Service Excellence Standards of respect, competence, responsiveness and collaboration when interacting with students, employees, visitors, and community members.