Position Title:Network Administrator I Job Category:Staff Department:Educational Technology - 6010410 Division:Educational Technology Required Documents:Cover Letter, Resume Position Statement:Founded in 2005, Georgia Gwinnett College (GGC) is one of 28 institutions within the University System of Georgia. GGC is a premier 21st century liberal arts institution accredited by the Southern Association of Colleges and Schools Commission on Colleges. Serving nearly 13,000 students, GGC’s innovative practices, caring culture, and extremely affordable tuition are changing the game in higher education and changing the future for students at all levels, of all ages, and from all walks of life. Gwinnett County (pop. 920,000+) is home to a variety of businesses, including organizations involved in health care, education and information technology. Description:

The Office of Educational Technology at Georgia Gwinnett College is seeking a Network Administrator I. The Network Administrator I position will assist in the campus network, telephone system, network-related infrastructure such as DNS and DHCP, and other tasks as needed. The position will report to Director of Networking and Infrastructure within the Office of Educational Technology.

ESSENTIAL FUNCTIONS

• Works with the Network Administrators II & III, Team Leads, and Department Director to ensure Server security and connectivity
• Reviews network operations daily, which includes maintaining uptime of switches and routers on campus along with the services support network function (DHCP, RADIUS, DNS, VPN, WiFi)
• Reviews telephony operations daily, which includes maintaining uptime of primary phone server and call center server and any configuration changes required throughout the day
• Maintains and monitor campus border firewall and makes any adjustments to support daily function
• Deploys LAN, WAN and wireless network solutions for campus
• Incorporates all new endpoint devices into the network
• Updates and maintains current LAN, WAN, and wireless infrastructure
• Maintains LAN, WAN, and wireless network solutions for campus ensuring interconnectivity
• Consults with any contractors on campus to prevent loss of service due to accidental damage to campus fiber and copper
• Manages SSL certificates for all enterprise servers
• Completes technology tickets pertaining to network, telephony, and firewall function
• Documents physical and logical network designs
• Troubleshoots network issues, performs hardware replacement upgrades, and restoration
• Diagnoses and resolves simple LAN and wireless network problems, referring more complex issues to next level support
• Diagnoses and resolves issues with Voice over IP telecommunications. Maintains VOIP phones, servers and services
• Provides weekend on-call service as either Primary or Secondary support in a scheduled team rotation
• Responsible for being on-call or available 24 hour/7 days a week via campus provided phone
• Performs other related duties as assigned

Minimum and Preferred Qualifications:REQUIRED QUALIFICATIONS

• Associate’s degree in Computer Science or related field, or equivalent experience
• 1-2 years desktop support experience with IP address management
• Demonstrated ability to set-up and configure network equipment and appliances
• Experience with cable plant installation, repair, management, and termination
• Proven problem-solving skills in a multiple-vendor environment
• Familiarity with network protocols, including IP addressing and sub-netting
• Familiarity with networking basic concepts

PREFERRED QUALIFICATIONS

• Bachelor’s degree in Computer Science or related field, or equivalent experience
• Experience configuring Extreme routers and switches
• Experience or working knowledge of DHCP, DNS, and other standard protocols
• Experience or working knowledge of wireless solutions
• Experience or working knowledge of Palo Alto and Cisco firewalls
• Proficient in using Microsoft Office suite, including Visio
• Experience or working knowledge of monitoring network traffic and making appropriate recommendations
• Familiarity with VOIP and call center services

Position Disclosure:

Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Any resulting employment offers are contingent upon successful completion of a background investigation and credit check if applicable to the position, as determined by Georgia Gwinnett College in its sole discretion. Georgia Gwinnett College, a unit of the University System of Georgia, is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, national origin, age, sexual orientation, disability or religion. Georgia is an open records state.

Physical Requirements

Position may require local travel. Ability to lift and carry files and materials. Ability to move from one office to another office on campus. Adequate vision, hearing and manual dexterity to interact with people in person, on the phone and in writing. Applicant must be able to perform the essential functions of the job, with or without reasonable accommodations.

Position Status:Full-Time FLSA:Exempt