Director of Resident Life

College Park, Maryland
Apr 11, 2019
Administrative Jobs
Student Affairs, Residence Life
Institution Type
Four-Year Institution

The University of Maryland, College Park is the state’s flagship university and one of the nation’s preeminent public research universities. A global leader in research, entrepreneurship, and innovation, the university is home to more than 40,000 students, 10,000 faculty and staff, and 352,000 alumni, all dedicated to the pursuit of Fearless Ideas. Located just outside Washington, D.C. and Baltimore, Maryland, they discover and share new knowledge every day through renowned research enterprise and programs in academics, the arts, and athletics. The University is committed to social entrepreneurship as the nation’s first “Do Good” campus.

The Department of Resident Life administers the University of Maryland’s undergraduate residence hall program for approximately 9,500 students in 37 University-owned buildings, as well as 2,900 students in public-private partnership buildings. The department provides a comprehensive program of residence life functions as well as Rights and Responsibilities, Research and Assessment, Information Technology, Creative Services, and Business and Administrative Services.

Serving as a member of the vice president for student affairs’ Divisional Leadership Team and reporting to the assistant vice president for student affairs, the director of resident life provides overall leadership and vision that articulates the value of a residential experience for all students: high-quality learning communities that enable academic success, serve as catalysts for citizenship and student engagement, foster a lifelong love of learning, and provide opportunities to develop beneficial and enduring relationships. The director leads comprehensive strategic planning efforts and administers the Housing Strategic Plan in collaboration with the director of residential facilities to manage renovations and new construction, rate evaluations, housing market studies, program reviews, and housing trends. The director will at all times advance inclusivity and multicultural practices by creating supportive environments for students and staff of all identities, promoting diversity and inclusion as a priority for department staff, ensuring on-going staff development regarding diversity, recruiting and retaining a diverse workforce, and fostering an organizational environment and culture of engagement and inclusion in which all employees are treated with respect and professionalism.

Additionally, the director partners with Residential Facilities and Dining Services leadership to ensure an outstanding living experience for all residence hall students; cultivates relationships with deans, department chairs, faculty, advisors, and staff in Academic Affairs to enhance the educational mission of the resident life program; collaborates with University Police, Counseling Center, Health Center, General Counsel, Student Conduct, Conferences and Visitor Services, and other stakeholders to advance departmental initiatives, solve problems, and respond to emergencies and challenging situations; maintains positive working relationships with public-private partnership vendors to ensure the appropriate management of public-private partnership housing regarding fair housing practices, leasing practices, and service provisions; and advises the student leaders on the Residence Hall Association’s Resident Life Advisory Team. The director oversees the delivery of student development programs and interventions designed to enhance the educational, social, cultural, and recreational experiences of residence hall students and support the graduation and retention goals of the University; assesses organizational program performance and outcomes, as well as resident student needs and preferences, to continually improve offerings; directs the housing operations of 18 Living-Learning Programs in coordination with more than 60 faculty members; assists with efforts to establish additional programs or similar initiatives designed to enhance educational experiences for residence hall students; manages emergency preparedness and responses to emergencies, crises, and critical incidents; and manages occupancy levels by adjusting targets based on varying enrollment numbers and facility availability.

The director develops and manages an annual operating budget of approximately $18.6 million; proposes student-housing fees for the Resident Life and Residential Facilities departments; oversees long-term financial forecasts; and manages all revenue-generating functions, totaling $67 million, for the Department of Resident Life and the Department of Residential Facilities. The director supervises five associate directors, the assistant to the director, and the executive administrative assistant, and is responsible for more than 90 professional and graduate staff and over 600 student employees. A master’s degree in higher education administration, student affairs, student personnel, counseling, or a related field is required (doctoral degree preferred), with a minimum of 10 years of experience in progressively responsible leadership or management roles in higher education student housing operations or resident life, or the equivalent, and at least five years of supervisory experience supervising professional staff in student housing operations or resident life, or the equivalent. Preferred candidates will possess 15 years of progressively responsible leadership or management roles in higher education student housing operations or resident life, or the equivalent, and at least 10 years of supervisory experience.

The successful candidate will possess a strong understanding of student development theory, community development (particularly communities that value and promote inclusion and diversity), the trends and needs of the current student population, and the value of the student residential experience related to retention and graduation. Additionally, the successful candidate will possess the ability to challenge the status quo; the desire to continually improve an already high-functioning organization; leadership skills that reflect vision, innovation, strategic thinking, and high levels of collaboration; a demonstrated commitment to diversity, reflected in both staff supervision and student programs, as well as supervisory skills that promote inclusion, prompt on-going staff development and enrichment, and enhance satisfaction and engagement across the organization. Demonstrated skills in the use of data and assessments to make decisions and to initiate and adapt to change; the ability to represent the Department and effectively communicate with University leadership, faculty, staff, students, families, the media, and other stakeholders; and demonstrated ability to successfully manage emergency preparedness and complex critical incidents and crises are highly desirable.

Review of applications will begin May 10, 2019, and continue until the position is filled. A resume with an accompanying cover letter may be submitted via the Spelman Johnson website at Nominations for this position may be emailed to J. Scott Derrick at [email protected] Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.

Visit the University of Maryland website at and the University of Maryland Department of Resident Life website at

The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. UMD is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, sex, pregnancy, gender identity or expression, sexual orientation, marital status, age, national origin, political affiliation, physical or mental disability, religion, protected veteran status, genetic information, personal appearance, or any other legally protected status in all aspects of employment. UMD is actively engaged in recruiting, hiring, and promoting underrepresented communities; minorities, women, individuals with disabilities, and veterans are encouraged to apply.

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