Receptionist (Full-Time) - Student Success Center

Job description

Receptionist (Full-Time) - Student Success Center

Job no: 492591
Position Type: Full-Time
Location: Elgin, IL
Experience Level: Entry-Level
Categories: Office Support
Role: Receptionist

About ECC:

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule:

Monday thru Thursday 7:30 am – 4:30 pm

Fridays 8:00 am – 4:00 pm

Rate of Pay:


FLSA Status:


Grant Funded:


Job Summary:

Provides general office support with a variety of clerical activities and related tasks. Generally responsible for answering incoming phone calls, directing calls to appropriate parties, mail distribution, flow of correspondence, requisition of supplies and additional clerical duties.

Required Knowledge, Skills & Abilities:

  1. High school diploma or general education degree (GED); or equivalent combination of education and/or experience.
  2. Basic knowledge of Microsoft Office software (Word, Excel and Outlook) and use of the Internet.
  3. Keyboarding skills.
  4. Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.

Desired Knowledge, Skills & Abilities:

  1. Previous experience using databases, including enterprise-wide databases (e.g. Colleague).

Essential Duties:

  1. Answers telephone and directs the caller to the appropriate party. Take and deliver messages and/or transfer calls to voicemail. May schedule appointments.
  2. Greets and directs guests.
  3. Provides information to callers or visitors.
  4. Receives sorts and forwards incoming mail.
  5. Type memos, correspondence, reports or other documents.
  6. Perform accurate data entry into various databases.
  7. Perform a variety of other clerical duties (e.g. photocopying, faxing, filing, etc.).
  8. Resolve simple problems or issues as they arise (e.g. resolve space issues).

Other Duties:

  1. May provide backup clerical support to the department.
  2. Perform other job-related duties as assigned which pertain to the job description.
  3. Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.

Physical Demands:

Sedentary (up to 10 lbs occasionally, sitting most of the time)

Visual Acuity:

Close visual acuity (e.g. computer, assembly)

Work Environment:

Quiet conditions

Environmental Conditions:

Typical office or administrative

Current SSECCA Union Member Information:

Elgin Community College Support Staff of Elgin Community College Association (SSECCA) members that apply by 04/11/2019 and meet the posted minimum qualifications will receive full consideration.

Equal Employment Opportunity Statement:

Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.

In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

Advertised: April 8, 2019 Central Daylight Time
Applications close:

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    Job No:
    Posted: 4/8/2019
    Application Due: 5/22/2019
    Work Type: