Benefits Counselor

Job description

Job location: Charlottesville, VA

Employment Type: Full-time
Posted data: 2019-04-05
Req: R0004772
The University of Virginia’s Department of Human Resources is currently seeking a Benefits Counselor. This Specialist-level position is responsible for offering one-on-one consulting services to faculty, staff and team members regarding benefit- and leave-related questions and concerns, including retirement and death benefits. The Benefits Counselor will also process the organization's most complex benefits-related transactions. The Benefits Counselor delivers high quality and efficient service to each customer and ensures customer satisfaction.

Additional duties include:

- Handle complex benefits counseling and processing, including retirement and death benefits

- Lead benefits presentations

- Support HR Business Partners and/or Communities of Expertise under direction of HR Manager, Benefits, Leave and Payroll

- Resolve escalated benefits inquiries and document in Salesforce

- Draft and edit knowledge base articles

- Provide feedback to HR Manager, BL&P for ongoing process improvement and knowledge base development.

A Bachelor's degree with at least two years of exempt-level experience or An Advanced degree with at least one year of experience in an exempt-level (professional) HR position is required.

Employment is contingent on successfully completing a background check. Please apply through Workday at using requisition #R0004772 and include a cover letter, resume and contact information for three references, uploaded into the box. For questions regarding the position or application process contact Michele Jarman, Academic Recruiter, [email protected]


This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require walking some distance to attend meetings, and programs.

The University of Virginia, including the UVA Health System and the University Physician’s Group are fundamentally committed to the diversity of our faculty and staff.  We believe diversity is excellence expressing itself through every person's perspectives and lived experiences.  We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.




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Job No:
Posted: 4/8/2019
Application Due: 6/26/2019
Work Type: