Position Information

Position Information

Position Title: University Program Specialist (Time-Limited) Position Number: 005228 Full-time or Part-time: Full Time Department: SBTDC Posting Number: 0401794 SHRA/EHRA: SHRA Job Category: Professional Hiring Range: $50,000-$52,000 Minimum salary: $31,888 Maximum salary: $80,223 Overall Position Competency: Journey Description of primary duties and responsibilities:

Primary Purpose of the Organizational Unit:

The University of North Carolina System’s Small Business and Technology Development Center (SBTDC), in partnership with the US Small Business Administration, is the recognized, primary organization through which the state of North Carolina provides business counseling, management education, and technology development services to help the business community successfully meet challenges, manage change, and plan for the future.

The primary mission of the SBTDC is providing knowledge, education and other supportive resources that enable existing small and mid-sized businesses, emerging entrepreneurs and local/state leaders to innovate and succeed. In carrying out its mission, the SBTDC cooperates with and fully utilizes a broad range of programs and resources in the state but its primary attention is focused on leveraging the management and technical assistance resources of The University’s constituent institutions and other colleges and state supported resources.

Description of Work Continued:

Primary Purpose of the Position:

This is a time-limited position.

The Business Counselor is responsible for providing individualized and confidential business counseling services to mid-size NC businesses, entrepreneurs and university faculty. Key activities of this role also include promoting the SBTDC throughout the state and establishing/maintaining relationships with key strategic partners involved in economic development.

Minimum Education and Experience Requirements:

Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Knowledge skills and abilities:

Counseling

The Business Counselor is responsible for client counseling. This responsibility includes direct client contact in one-on-one meetings and through telephone, email, and other forms of written communication.
Much of the work is technically-based and requires attention to detail. The person filling this position must exercise great care and discretion in assisting SBTDC clients. Professional standards of conduct including confidentiality of client information is expected.

Both the SBTDC and its clients will be directly affected by the quality of service provided through this position. Errors or failure to exercise care in advising clients could cause irreparable harm.

Specific duties include:
•meeting with clients to determine their needs and abilities
•conducting research and developing recommendations
•providing business advice and technical assistance as needed
•timely and accurate case documentation.

Marketing & Outreach

The person filling this position will have responsibilities for promoting the SBTDC throughout a multi-county area served by the center. This includes representing the SBTDC at meetings and conferences, developing referral networks and marketing/promoting SBTDC services to prospective clients.

Specific duties include:
•making public appearances and presenting as directed
developing and implementing program marketing

Administration

The person filling this position is responsible for developing a portfolio of clients, maintenance of confidential client records and reporting on program performance.

Specific duties include:
•maintaining timely and accurate client files and case records.
•providing reports on client counseling and training efforts
•contributing to program evaluations undertaken by the SBTDC
•assisting with carrying out other administrative duties as assigned

Training

This Business Counselor will assist with the design and delivery of training programs sponsored by the SBTDC.

Specific duties include:
•planning and marketing of seminars and conferences
•participating in training events as an instructor or moderator
assisting with training evaluation

Preferred Qualifications:

Bachelor’s degree in business administration. Experience with conducting financial analysis; market planning; digital strategy; strategic management; and international trade is a plus.

Special Instructions to Applicants:

This is a time-limited position.

Closing Date: 04/21/2019 Open Until Filled: No Other Information

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

EEO Statement:

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you possess a bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience?
   • Yes
   • No
2. * Do you possess a bachelor's degree in business administration?
   • Yes
   • No
3. * Please describe your experience with conducting financial analysis, market planning, digital strategy, strategic management and international trade.

   (Open Ended Question)

Optional & Required Documents Required Documents

1. Cover Letter
2. Resume/Curriculum Vitae

Optional Documents

1. Other Document
2. Transcripts