Orange Coast College

 

Student Programs Project Coordinator

Job# OM-014-19

Salary: $72,846.00 - $96,813.00 Annually

Deadline: 04/30/19

 

Full job description and OFFICIAL application available ONLY at: https://www.governmentjobs.com/careers/cccd/jobs/2309589/student-programs-project-coordinator?page=6&pagetype=jobOpportunitiesJobs

 

Summary 

Plans, organizes, supervises, and provides technical oversight for specialized projects or activities directly related to the campus-wide student success initiatives. Performs research to provide data analytics to achieve project goals, objectives and implement solutions.

Distinguishing Career Features 

Under the supervision of the Vice President of Student Services or Designee, the Student Programs Project Coordinator is recognized as a professional-level coordinator with supervisory authority, that supports and participates with administrators in the management of student success programs and initiatives.  Advancement to this position is based on need, compliance with the stated qualifications, and a demonstrated ability to manage and perform special project initiatives and functions.

Essential Duties and Responsibilities

Specific duties may vary among departments and jobs.  Incumbents typically perform a substantial portion or all of the following kinds of duties: 

• Supervises and coordinates projects and activities between various departments, teams, and vendors to ensure objectives and technology needs of student program are communicated effectively. 

• Establishes goals and schedules for projects, including staffing and time requirements for participating end users. Prepares and presents progress reports on a regular basis. 

• Researches, analyzes, and evaluates student-related information and prepares reports on the progress of student programs, projects, technology implementations, enhancements, modifications and data requirements. 

• Researches, recommends, prepares and implements solutions in accordance with student success goals and initiatives. Identifies, documents, and communicates constraints or potential concerns related to the implementation of projects and programs related to Student Success and Equity. 

• Oversees and coordinates project schedules, including participation in meetings, documentation and distribution of action items, and tracking action items for successful completion. 

• Serves as a liaison and primary resource to staff concerning the operation of student success technology integration and implementation relating to Admissions and Records, Assessment, Counseling, Financial Aid and other related offices, as assigned. 

• Provides technical documentation for enhancing department/division best practices, policies and procedures.  Prepares and presents statistical reports using various report writing sources including, but not limited to, Argos, Operational Data Stores, Data Warehouses, SQL, and Oracle databases. 

• Serves as a project liaison between Information Technology personnel, end users, and outside vendors to facilitate the development, documentation, testing, implementation and integration of software applications and data storage systems. 

• Supervises, arranges for, and provides programming support, technical assistance, and training to end users concerning the tracking and entry of enterprise-level and student information and use of decision support software applications. 

• Researches, analyzes, and consults with end users, technical staff, managers and vendors on administering and maintaining program access control for faculty and staff. 

• Develops and maintains technical documentation including user manuals, training materials, installation guides, proposals, and reports. Maintains student success library of documentation which includes, and is not limited to, standards for software applications, manuals, and process and procedural documentation. 

• Oversees and tests software applications to facilitate integration and implementation, analyze user interaction experience, and provide feedback to vendors and Information Technology staff user interface issues; recommend policy modifications and application standards. 

• Identifies and coordinates training needs for student success technology users in the following areas: system usage, hardware, software applications, software upgrades and enhancements, hardware/software modifications. 

• Coordinates technology projects with the District-level and campus technology staff. Maintains a calendar of events related to installation, upgrades, implementation, training, and other various activities involving student success technology plans. 

• Performs other duties as assigned that support the overall objective of the position.

 

Qualifications and Physical Demands

Knowledge and Skills:

The position requires professional-level knowledge of the strategies, techniques, and principles of project management and leadership of staff in a community college or similar environment. Requires working knowledge of the goals, objectives, and functions set forth for student programs and the information needs to monitor progress toward educational outcomes.  Requires in-depth knowledge of computer software and applications supporting business and student information sufficient to install, modify, test, maintain, and update.  Requires working knowledge of enterprise-level systems, data warehouses, and exchanges that enable data compilation for further analytics.  Requires knowledge of California Education Code and Federal Education Rights and Privacy Act (FERPA) law as it applies to student information.  Requires professional-level knowledge of and skill at using proper English usage, grammar, spelling, and punctuation for reports and communications.  Requires sufficient math skills to administer budgets, and understand reports containing financial and demographic information.  Requires well-developed human relations skills to prepare and make presentations, facilitate group processes, resolve problems and confrontations, and convey technical or policy details to general audiences.

Abilities:

Requires the ability to independently perform all of the duties of the position.  Requires the ability to supervise and coordinate special projects and complex office functions. Requires the ability to develop, plan, and sequence steps to successfully execute special projects related to the assigned programs. Requires the ability to learn, interpret, explain, and apply knowledge of District and department organization, operations, programs, functions and special industry terminology. Requires the ability to manage, plan, organize, prioritize multiple projects through all phases, including analysis, research, implementation and evaluation in order to meet schedules and timelines.  Requires the ability to analyze situations and implement the appropriate actions or response.   Requires the ability to effectively write and present professional reports, presentations, and correspondence for a diverse audience including but not limited to the Board of Trustees, administrators, faculty, staff, students, elected officials, and the community.  Requires the ability to communicate with a wide range of contacts within and outside the District with tact, professionalism, and courtesy, and in a manner that reflects positively on the department and District. Requires the ability to work collaboratively with a diverse staff of faculty, administration, staff, and students.

 

Education and Experience:

The position typically requires a Bachelor's degree in education or related discipline and two (2) years of experience in project management or business process analytics. An Associate's degree or IT Certifications from an accredited institution with six (6) years of direct experience may be accepted.  Or, any combination of education and experience that meets the equivalent qualifications. 

Licenses and Certificates:

May require valid driver license.

 

Physical Abilities:

The incumbent performs work of largely a sedentary nature.  Requires ambulatory ability to sit for extended periods of time and relocate to multiple locations.  Requires sufficient visual acuity to recognize letters and numbers and notice non-verbal behavior.  Requires auditory ability to hear and respond to in-person and phone conversations, and give presentations to large audiences.

 

Working Conditions:

Work is performed indoors where minimal safety considerations exist.

 

THE COAST COMMUNITY COLLEGE DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER: