Job location: VA Chantilly

Employment Type: Full-time
Posted data: 2019-03-29
Req: R07020
This role is responsible for ensuring that all R2T4 calculations and activities are completed accurately and in a timely manner per federal regulations. The R2T4 Specialist is expected to be knowledgeable regarding regulations pertaining to eligibility for all Title IV programs, especially regulations relating to the R2T4 process

• Accurately perform Return to Title IV calculations and associated decisions.
• Ensure students are processed in an accurate and timely manner.
• Responsible for adhering to the financial aid and R2T4 policies, requirements, and procedures.
• Provide superior customer service and efficiency in response to campus, student and staff inquiries.
• Stay informed and responsive to new and updated program regulations.
• Develop proficiency and become a subject matter expert in financial aid processing and procedures to include return to Title IV programs, grant administration, and Strayer tuition assistance.
• Provide on the job training for new team members.
• Promote a work environment that is positive, student-centered, and compliant with established policies and procedures.
• Support cooperative cross-functional, cross-regional communications and dialogue by maintaining a close working relationship with campus teams, regional teams, Bursar, Internal Audit, and related groups.
• Work independently and provides regular status updates to management regarding R2T4 process.
• Ensure the security of financial aid applications, documents, systems, and students’ identifiable information
• Effectively use information to identify and escalate issues as needed.
• Assume responsibility to prioritize emerging issues, handle concurrent objectives and meet deadlines
• Perform other job-related duties and special projects as assigned.

Education:

• Bachelor’s degree preferred

Certificates, licenses and registrations:

• N/A

Work Experience:

• 5+ years of financial aid processing experience desired.

Skills:

• Ability to follow prescribed criteria and make decisions based on these criteria.
• Develop proficiency in analyzing data and creating reports.
• Basic computer skills to include Microsoft Word and Excel

A credit check will be conducted on applicants for particular job categories, such as Student Financial Services positions, in accordance with applicable law.  An offer of employment for a position that requires a credit check will be made contingent upon Strayer’s receipt of a satisfactory credit report.

If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.