Director of Residential Operations

Providence, Rhode Island
Apr 02, 2019
Administrative Jobs
Student Affairs, Residence Life
Institution Type
Four-Year Institution

Director of Residential Operations

Residential Life

Brown University, Providence, RI

Job Description:

The Director of Residential Operations is a key leadership and management role responsible for leading housing operations within the Office of Residential Life.  This includes managing housing-related processes: residence hall opening/closing, occupancy management, off-campus permissions, housing lottery process and room selection, room assignments, billing, as well as working with external partners to develop renovation, short- and long-range renewal and replacement schedules, capital plans and construction.  Additional key responsibilities include supervising professional staff, leading housing-related technology initiative.  This position collaborates closely with the Director of Residential Education to foster a safe and inclusive living environment that promotes student learning and holistic development. This individual will participate in departmental policy, planning, and budgeting discussions related to residential operations. The Director will also conduct hearings in the non-academic student conduct process and participates in a campus-wide, crisis on-call system. ​

Job Qualifications:

  • Master’s degree in higher education, education, or related field required.
  • Five to seven years’ experience managing residential facilities and operations, preferably in a higher education setting.
  • Five to seven years’ experience supervising professional staff, preferably in a higher education setting.
  • Highly effective problem-solving skills and accountability to assume ownership of a problem and resolve it in a collaborative manner.
  • Effective communication skills.  Ability to write and make oral presentations to groups. Strong computing skills. Demonstrated ability and willingness to learn and use new communication approaches and tools.
  • Demonstrated ability to work collaboratively with a diverse staff and student body.
  • Strong candidates are those who demonstrate experience in diversity/multicultural settings with a focus on education and training; excellent organizational, interpersonal and communication skills; good judgment; ability to interact with diverse constituencies; and can work effectively individually and as a team member.



BACKGROUND CHECK: Criminal and education verification

To Apply, please use this link to directly view the position on Brown’s Career Site:

Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, race, protected veteran status, disability, or any other legally protected status.

About Brown (Please visit our website and get to know us better at:

Located in historic Providence, Rhode Island and founded in 1764, Brown University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Public Health, School of Engineering, and the School of Professional Studies.

With its talented and motivated student body and accomplished faculty, Brown is a leading research university that maintains a particular commitment to exceptional undergraduate instruction. Brown’s vibrant, diverse campus community consists of about 4,500 staff and faculty, 6,200 undergraduates, 2,000 graduate students, 490 medical school students, more than 5,000 summer, visiting, and online students, and over 700 faculty members. Brown students come from all 50 states and more than 115 countries. Brown is frequently recognized for its global reach, many cultural events, numerous campus groups and activities, active community service programs, highly competitive athletics, and beautiful facilities located in a richly historic urban setting.

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