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Program Coordinator

Employer
Miami University
Location
Miami University, Oxford Campus, Ohio

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Job Details

This position will provide high-level, high-energy coordination and support to the Office of Student Success. This position will serve as the first point-of-contact to all guests when they enter the center. In addition, this position will ensure efficient and integrated coordination of key operational functions including program management and support. This position will have key oversight of program management and day to day coordination of appointments with academic coaches for general advising to students. This position directly reports to Sr. Director of Student Success.

Duties/Physical Demands:
Take the initiative and use problem-solving skills to proactively solve and triage student issues. Will serve as the primary contact to the University concerning EAB Navigate advising/documentation system. In addition, will assist with training. Navigate and communicate with offices and resources within the division of Enrollment Management and across the University in a professional and strategic manner. Serve as the front-line staff member for all students visiting the office. Navigate Banner, retrieve and read Degree Audits. Assist students with reading and understanding degree audits. Communicate with students who have holds or not enrolled in upcoming semester classes. Exhibit a positive, supportive, and helpful attitude when working with students. Provides leadership to staff in reporting student issues and concerns. Manages calendars/phones for 6 staff members. Manages student referral process from the one-stop. Manage room scheduling for office events and staff. Manage all aspect of the (Computer Loan- F5) program including requests, processing, dispersal, paperwork and collection. Manage student payroll process including entering timesheets and approving (25+) student worker timecards in Kronos. Create requisitions in Buyway. Assist with coordinating travel for office. Manage the operational infrastructure within the unit by interfacing with admission, one-stop, registrar, bursar, Student Financial Assistance and Career Center.

Minimum Qualifications:
Associates degree OR 6 years of administrative experience within a complex and deadline driven environment, preferably in a university setting
Ability to work independently without direction from the Sr. Director;
Ability to work in a fast-paced environment that requires attention to details;
Ability to work in a deadline and data driven environment that will interact regularly with students, faculty, staff, and parents;
Ability to manage critical projects and deadlines use tact and maturity in dealing with internal and external constituents, as well as confidential matters;
Ability to coordinate and initiate complex projects and tasks
Ability to represent the office and division in a courteous and professional manner
Ability to communicate effectively in-person, on the phone and in writing;
Ability to work after 5:00 when necessary to finish with a student or put on an events.

OEEO Statement: The University is committed to equal opportunity, affirmative action, and eliminating discrimination and harassment. Miami University does not discriminate on the basis of age, color, disability, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices.  Requests for reasonable accommodations/or disabilities related to employment should be directed to ADAFacultyStaff@MiamiOH.edu or 513-529-3560.  Miami University's Annual Security and Fire Safety Report with information on campus crime, fires, and safety may be found at: http://miamioh.edu/campus-safety/annual-report/. Hard copy available upon request. A criminal background check is required. All campuses are smoke and tobacco free campuses.

Organization

Nationally recognized as one of the country's most outstanding undergraduate institutions, Miami University is a public university located in Oxford, Ohio (35 miles north of Cincinnati), with regional locations in Hamilton, Middletown, and West Chester, Ohio, and the John E. Dolibois European Center in Luxembourg. Miami combines a wide range of strong academic programs with the personal attention ordinarily found only at much smaller institutions. A liberal education core complements the more specialized studies of the majors.

Along with an impressive number of opportunities to gain practical, hands-on and immersive experiences, Miami is distinguished by a faculty who enjoy teaching and mentoring students. Recognized as a "Public Ivy" by Richard Moll in his 1985 book about America's flagship universities, Miami is consistently recognized by U.S. News & World Report as one of the nation’s best schools for “unusually strong commitment to undergraduate teaching.” This commitment to teaching is demonstrated in the University's record of exceptional retention and graduation rates-which are among highest for NCAA Division I schools. Miami also regularly ranks among the top public doctoral university in the country for study abroad participation by undergraduate students.

Chartered in 1809, Miami is the 10th oldest public university in the nation. Enrollment includes almost 15,000 undergraduates and more than 2,200 graduate students on the Oxford campus, which is lauded for its exceptional beauty. The charming, historic uptown area of Oxford is adjacent to the campus.

Miami offers bachelor degrees in over 100 areas of study and master's degrees in more than 50 areas; the University also offers a number of doctoral degrees.

More information on Miami may be obtained via http://www.miamioh.edu.

Miami University is deeply committed to the success of every member of the community. At Miami, our mission is to empower each student, staff, and faculty member to promote and become engaged citizens who use their acquired knowledge and skills with integrity and compassion to improve the future of the community and the world.

The Office of Equity and Equal Opportunity (OEEO) exists to provide an inclusive, equitable, working, living, and learning environment to members of the Miami University community. OEEO provides members of the university community a place to obtain guidance for providing equal opportunity in personnel matters, and to resolve issues of harassment and discrimination

The Office of Equity and Equal Opportunity (OEEO) ensures that Miami University provides an equitable environment for students, faculty, and staff. This will be achieved with compassion, understanding, and fairness to all parties involved and act as a resource for all members of the university community.

Office of Diversity Affairs is located at 336 Shriver Center 3rd Floor. The Main Office line is (513) 529-6504.

Janine Todd, Program Associate
Mr. Gerald Yearwood, Senior Administrative Director
Dr. Juanita S. Tate, Director of Divisional Initiatives
Demere Woolway, Assistant Director of ODA & Coordinator of GLBTQ Services
Yvania Garcia-Pusateri, M.S., Assistant Director & Coordinator of Diverse Student Development

Office of Equity and Equal Opportunity is located at 219 E. Spring Street Oxford, OH 45056. The Main line is (513) 529-7157.

Kenya Ash, Director, Title IX Coordinator & Section 504/ADA Coordinator
Kristie Marcum, Associate Director
Tandy Hamm, Assistant Director
Janet Fink, Administrative Assistant

For a list of contacts involved in diversity-related efforts, see Diversity Contacts (PDF 229KB).

As part of institutional diversity and inclusion goals, our efforts diligently center on four core areas: recruitment, retention, curriculum and climate. These core areas are addressed through key initiatives that are tailored to faculty, staff, and students and are executed either through programs and support from our office or in collaboration with other university offices, departments, and programs. In addition, we also value relationships with our community partners who also work with us to promote diversity and inclusion at Miami.

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