Customer Service Coordinator Window - UCLA Central Ticket Office

Job Details

As one of America's finest universities, UCLA has a tradition of advancing higher education and the common good through excellence in scholarship, research and public service. UCLA is California's largest university and a model for public institutions of higher education. Academic excellence, faculty distinction and a comprehensive curriculum are hallmarks of the UCLA experience. The university is an educational and architectural landmark in Los Angeles, attracting thousands of visitors and scholars each year.

Customer Service Coordinator - Window - UCLA Central Ticket Office
UCLA Central Ticket Office
Requisition 29950

Who you buy your tickets from matters!

The UCLA Central Ticket Office (CTO) seeks a Customer Service Coordinator for our Windows Area Box Office.

This dynamic role has overall responsibility for the day to day operation of our walk up service that includes:

Customer service supervision
  • Supervises student staff interactions with customers inquiring about ticket purchases, event information and other customer service questions, ensuring excellent customer service is practiced and maintained. Trains, schedules, and evaluates student staff.

    Office operations and ticket inventory controls
  • Sells event tickets and consignment items, and distributes tickets to students for a variety of student oriented events.
  • Balances cash drawers and ticket inventory.

    Ticket related event coordination
  • Ticket management of academic arts events. Acts as UCLA client liaison with the various UCLA departments and ensures our client needs are met.

    Full information concerning the job qualifications are listed on the official UCLA job posting.

    The target salary for this position is $20.89 hourly. This is a full-time regular (career) position with a comprehensive benefits package. The position is located in Westwood on the beautiful UCLA campus.

    How to Apply:
    Apply for this position using the UCLA Career Opportunities website. Go to and search for Requisition 29950. Or, quicklink

    UCLA offers an excellent comprehensive benefits package, including an average of three weeks of vacation per year; an average of 12 days sick leave per year; 13 paid holidays per year; health, dental and vision care benefits; life insurance; disability insurance; the University of California Retirement Plan; various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, the University Credit Union, and much more!

    The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

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  • Organization

    Working at University of California, Los Angeles

    UCLA is a public research university located in the Westwood neighborhood of Los Angeles, California. It was founded in 1919 and is the second oldest of the ten campuses affiliated with the University of California system. UCLA offers over 300 undergraduate and graduate degree programs in a wide range of disciplines and enrolls about 26,000 undergraduate and about 12,000 graduate students from the United States and around the world every year.

    UCLA features the College of Letters and Science, seven general campus professional schools, and four professional schools for the health sciences. The UCLA College of Letters and Science has 34 academic departments and 900 faculty, and houses the majority of UCLA's 129 undergraduate majors as well as the students in the Graduate Division of Letters and Sciences. The UCLA College Honors Program is also housed in the College. The College of Letters and Science's programs are divided into five academic divisions: humanities, social sciences, life sciences, physical sciences, and the International Institute. UCLA also offers certificate programs, undergraduate degree-credit and continuing education credits for non-full-time students through its UCLA Extension education program.

    The 2010 edition of U.S. News & World Report ranked UCLA as the 24th best university in the nation and 32nd best in the world. In the 2007 edition of U.S. News and World Report, UCLA Medical Center was ranked best in the West, as well as one of the top 3 hospitals in the United States alongside Mayo Clinic, Cleveland Clinic, Massachusetts General Hospital, and Johns Hopkins Hospital. In 15 of the 16 medical specialty areas examined, UCLA Medical Center ranked in the top 20.

    The campus' location in Los Angeles makes excursions to local museums, theaters, or other entertainment venues relatively quick and easy.

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