MEDICAL OFFICE SUPERVISOR (La Victoria)
- Employer
- The University of Texas - Rio Grande Valley
- Location
- Edinburg, TX
View more
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Responsible for supervising the daily operations of the assigned School of Medicine clinical practice site. Oversee operations, quality, patient satisfaction, patient relations, personnel assignments, and inventory of the clinic.
Description of Duties•Supervises clinic operations and activities to ensure efficiency and quality service is delivered within all sections of the clinic.
•Ensures compliance with regulations and standards while maintaining and upholding established clinic patient care, operational and employee policies at assigned site.
•Supervises non-clinical personnel. Objectively evaluates/documents performance of personnel and takes corrective action as appropriate.
•Works with administration to develop/modify/supply, personnel, capital equipment, and special program budgets.
•Monitors revenue and expense budgets on an on-going basis and takes appropriate action to ensure practice is within budget guidelines.
•Ensures appropriate information is gathered and transmitted in support of billing functions and may assist with annual budget preparation.
•Serves as point of contact for patient and external customer complaints. Reconciles and investigates all complaints relating to practice operations and refers complex situations to the Senior Director of Clinical Operations.
•Oversees all office supplies and ensures the ordering of needed supplies to maintain inventory.
•Maintains documentation as required by regulatory agencies, policies, and procedures.
•Assists with the coordination and maintenance and repairs of clinic area, equipment, and instruments.
•Engages with community members and organizations.
•Promotes Area Health Education Center (AHEC) activities.
•Supervision of students.
•Oversees collection of required Area Health Education Center (AHEC) data.
•Facilitates activities of the Community Advisory Board.
•Performs other duties as assigned.
General supervision from assigned supervisor.
Supervision GivenDirect supervision of assigned staff.
Required EducationGraduate of an accredited Licensed Vocational Nurse program from an approved school of Nursing, or 60 hours of college credit, including 18 hours business and/or health care related course work.
Preferred EducationN/A
Licenses/CertificationsPreferred: Current Texas Licensure as a Licensed Vocational Nurse. Basic Life Support (BLS) certification course accredited by the American Heart Association
Required ExperienceFour (4) years of progressively responsible patient care and/or administrative experience in a clinic, medical office or multi-physician group office to include supervisory duties.
Preferred ExperienceBilingual in English and Spanish
EquipmentUse of standard office equipment and electronic medical record system. Clinical equipment.
Working ConditionsNeeds to be able to successfully perform all required duties. Office Environment; some travel and weekend work is required.
OtherExceptional planning and organizational skills. Effective management and supervisory skills. Excellent written and verbal communication skills, and collaboration skills. Strong customer service orientation and ability to work as a team member. Ability to multitask and work in a fast paced environment.
Physical CapabilitiesN/A
Employment Category Full-Time Minimum Salary Commensurate with Experience Posted Salary Commensurate with Experience Position Available Date 01/03/2019 Grant Funded Position Yes If Yes, Provide Grant Expiration Date 08/31/2022 Posting Detail Information EEO StatementUTRGV is an Affirmative Action/Equal Opportunity Employer that strives to hire without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or veteran status. UTRGV takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.
Special Instructions to ApplicantsDear Applicant,
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:
*Date of Birth
*Gender
*Ethnicity/Race
Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.
If you have any questions, please do not hesitate to contact us at (956)665-2451 and/or careers@utrgv.edu.
Additional InformationUTRGV is a distributed location institution and working location is subject to change based on need.
All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered.
Substitutions to the above requirements must have prior approval from the Chief Human Resources Officer.
Quick Link http://careers.utrgv.edu/postings/20111 Posting Supplemental QuestionsRequired fields are indicated with an asterisk (*).
- * Are you now, or previously, employed by The University of Texas System or any of its institutions?
- Yes - I currently am employed by the UT System or its institutions
- Yes - I have previously been employed by the UT System or its institutions
- No - I have never been employed by the UT System or its institutions
- * Are you a current UTRGV employee?
- Yes
- No
- * Please select your highest level of completed education.
- 6th grade education
- 10th grade education
- High School Diploma or GED
- Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours
- Bachelors Degree from an accredited university
- Masters Degree from an accredited university
- Ph. D. or other terminal degree from an accredited university
- None of the above
- * Please provide the field of study for your education:
(Open Ended Question)
- * Please indicate the number of years of full time work experience you have directly related to the position in which you are applying for:
- Less than 1 year
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
- 10 years
- Over 10 years
- * Do you meet the minimum requirements for this position?
- Yes
- No
- Resume
- Unofficial Transcripts
- Cover Letter/Letter of Application
- Reference Letter 1
- Reference Letter 2
- Reference Letter 3
- Certifications and Licenses
- Training Certificates
- Other Document
- List of 3 References
- Unofficial Transcripts 2
- Unofficial Transcripts 3
- Letter of Interest
- Unofficial Graduate Transcripts
- Additional Document
- State Licensure
Organization
Working at The University of Texas - Rio Grande Valley
A New University with a Long History
The University of Texas Rio Grande Valley was created by the Texas Legislature in 2013 in a historic move that brings together the resources and assets of UT Brownsville and UT Pan American and, for the first time, makes it possible for residents of the Rio Grande Valley to benefit from the Permanent University Fund—a public endowment contributing support to the University of Texas System and the Texas A&M University System.
Our new university will also be home to a School of Medicine and will transform Texas and the nation by becoming a leader in student success, teaching, research, and health care. UTRGV will enroll its first class in the fall of 2015, and the School of Medicine will open in 2016.
UT Brownsville and UT Pan American
The shared history of The University of Texas Pan American and The University of Texas at Brownsville goes back to 1927, when Edinburg College was founded. In 1973, Pan American opened a second campus in Brownsville, which later became an independent institution of The University of Texas System in 1991. Over the years, the missions and the identities of these great institutions have continually evolved to serve the communities of the Rio Grande Valley.
Now, the evolution and connection between these two institutions is coming full circle as UT Brownsville and UT Pan American are being established as a single, new university and medical school, with a single, new identity—The University of Texas Rio Grande Valley.
Learn more about UTRGV here.
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