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MEDICAL OFFICE SUPERVISOR (La Victoria)

Employer
The University of Texas - Rio Grande Valley
Location
Edinburg, TX

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Posting Details

Position Information

Posting Number SRGV3710 Working Title MEDICAL OFFICE SUPERVISOR (La Victoria) Number of Vacancies 1 Location Rio Grande Valley Department School of Medicine / Clinical Affairs FTE 1.0 FLSA Non-Exempt Scope of Job

Responsible for supervising the daily operations of the assigned School of Medicine clinical practice site. Oversee operations, quality, patient satisfaction, patient relations, personnel assignments, and inventory of the clinic.

Description of Duties

•Supervises clinic operations and activities to ensure efficiency and quality service is delivered within all sections of the clinic.
•Ensures compliance with regulations and standards while maintaining and upholding established clinic patient care, operational and employee policies at assigned site.
•Supervises non-clinical personnel. Objectively evaluates/documents performance of personnel and takes corrective action as appropriate.
•Works with administration to develop/modify/supply, personnel, capital equipment, and special program budgets.
•Monitors revenue and expense budgets on an on-going basis and takes appropriate action to ensure practice is within budget guidelines.
•Ensures appropriate information is gathered and transmitted in support of billing functions and may assist with annual budget preparation.
•Serves as point of contact for patient and external customer complaints. Reconciles and investigates all complaints relating to practice operations and refers complex situations to the Senior Director of Clinical Operations.
•Oversees all office supplies and ensures the ordering of needed supplies to maintain inventory.
•Maintains documentation as required by regulatory agencies, policies, and procedures.
•Assists with the coordination and maintenance and repairs of clinic area, equipment, and instruments.
•Engages with community members and organizations.
•Promotes Area Health Education Center (AHEC) activities.
•Supervision of students.
•Oversees collection of required Area Health Education Center (AHEC) data.
•Facilitates activities of the Community Advisory Board.
•Performs other duties as assigned.

Supervision Received

General supervision from assigned supervisor.

Supervision Given

Direct supervision of assigned staff.

Required Education

Graduate of an accredited Licensed Vocational Nurse program from an approved school of Nursing, or 60 hours of college credit, including 18 hours business and/or health care related course work.

Preferred Education

N/A

Licenses/Certifications

Preferred: Current Texas Licensure as a Licensed Vocational Nurse. Basic Life Support (BLS) certification course accredited by the American Heart Association

Required Experience

Four (4) years of progressively responsible patient care and/or administrative experience in a clinic, medical office or multi-physician group office to include supervisory duties.

Preferred Experience

Bilingual in English and Spanish

Equipment

Use of standard office equipment and electronic medical record system. Clinical equipment.

Working Conditions

Needs to be able to successfully perform all required duties. Office Environment; some travel and weekend work is required.

Other

Exceptional planning and organizational skills. Effective management and supervisory skills. Excellent written and verbal communication skills, and collaboration skills. Strong customer service orientation and ability to work as a team member. Ability to multitask and work in a fast paced environment.

Physical Capabilities

N/A

Employment Category Full-Time Minimum Salary Commensurate with Experience Posted Salary Commensurate with Experience Position Available Date 01/03/2019 Grant Funded Position Yes If Yes, Provide Grant Expiration Date 08/31/2022 Posting Detail Information

EEO Statement

UTRGV is an Affirmative Action/Equal Opportunity Employer that strives to hire without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or veteran status. UTRGV takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.

Special Instructions to Applicants

Dear Applicant,

Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:

*Date of Birth
*Gender
*Ethnicity/Race

Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.

If you have any questions, please do not hesitate to contact us at (956)665-2451 and/or careers@utrgv.edu.

Additional Information

UTRGV is a distributed location institution and working location is subject to change based on need.

All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered.

Substitutions to the above requirements must have prior approval from the Chief Human Resources Officer.

Quick Link http://careers.utrgv.edu/postings/20111 Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you now, or previously, employed by The University of Texas System or any of its institutions?
    • Yes - I currently am employed by the UT System or its institutions
    • Yes - I have previously been employed by the UT System or its institutions
    • No - I have never been employed by the UT System or its institutions
  2. * Are you a current UTRGV employee?
    • Yes
    • No
  3. * Please select your highest level of completed education.
    • 6th grade education
    • 10th grade education
    • High School Diploma or GED
    • Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours
    • Bachelors Degree from an accredited university
    • Masters Degree from an accredited university
    • Ph. D. or other terminal degree from an accredited university
    • None of the above
  4. * Please provide the field of study for your education:

    (Open Ended Question)

  5. * Please indicate the number of years of full time work experience you have directly related to the position in which you are applying for:
    • Less than 1 year
    • 1 year
    • 2 years
    • 3 years
    • 4 years
    • 5 years
    • 6 years
    • 7 years
    • 8 years
    • 9 years
    • 10 years
    • Over 10 years
  6. * Do you meet the minimum requirements for this position?
    • Yes
    • No
Applicant Documents Required Documents
  1. Resume
  2. Unofficial Transcripts
Optional Documents
  1. Cover Letter/Letter of Application
  2. Reference Letter 1
  3. Reference Letter 2
  4. Reference Letter 3
  5. Certifications and Licenses
  6. Training Certificates
  7. Other Document
  8. List of 3 References
  9. Unofficial Transcripts 2
  10. Unofficial Transcripts 3
  11. Letter of Interest
  12. Unofficial Graduate Transcripts
  13. Additional Document
  14. State Licensure

Organization

Working at The University of Texas - Rio Grande Valley

 

A New University with a Long History

The University of Texas Rio Grande Valley was created by the Texas Legislature in 2013 in a historic move that brings together the resources and assets of UT Brownsville and UT Pan American and, for the first time, makes it possible for residents of the Rio Grande Valley to benefit from the Permanent University Fund—a public endowment contributing support to the University of Texas System and the Texas A&M University System.

 

Our new university will also be home to a School of Medicine and will transform Texas and the nation by becoming a leader in student success, teaching, research, and health care. UTRGV will enroll its first class in the fall of 2015, and the School of Medicine will open in 2016.

 

UT Brownsville and UT Pan American

The shared history of The University of Texas Pan American and The University of Texas at Brownsville goes back to 1927, when Edinburg College was founded. In 1973, Pan American opened a second campus in Brownsville, which later became an independent institution of The University of Texas System in 1991. Over the years, the missions and the identities of these great institutions have continually evolved to serve the communities of the Rio Grande Valley.

Now, the evolution and connection between these two institutions is coming full circle as UT Brownsville and UT Pan American are being established as a single, new university and medical school, with a single, new identity—The University of Texas Rio Grande Valley.

Learn more about UTRGV here.

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