Job location: Gleacher Center – Downtown

Employment Type: Full-time
Posted data: 2019-03-29
Req: JR04519
Please make sure to read the job posting in its entirety as it reflects both the University roles and responsibilities, followed by the specific description.

Department30336 Bus-Executive Education

About the UnitThe University of Chicago Booth School of Business is the second-oldest school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges. Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment. Chicago Booth is proud to claim: -an unmatched faculty. -degree and open enrollment programs offered on three continents. -a global body of nearly 50,000 accomplished alumni. - strong and growing corporate relationships that provide a wealth of lifelong career opportunities. As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment. For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/

Job FamilyAcademic Affairs

Responsible for campus academic affairs functions, including general administration, administrative support, academic planning and analysis, academic programs, faculty affairs, faculty research and development, institutional studies, off-campus programs, teacher credential programs, and academic information systems.

Career Track and Job LevelExecutive/Professional Program

Provides overall direction to executive and professional degree programming, or other programs/functions within the unit (student affairs, diversity affairs, conference center, etc.). Participates in developing strategic plans for the unit, ensuring program objectives and goals are in alignment.

P2: Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills. Builds knowledge of the organization, processes and customers. Solves a range of straightforward problems. Analyzes possible solutions using standard procedures. Receives a moderate level of guidance and direction.

Role ImpactIndividual Contributor

ResponsibilitiesThe job solves straightforward problems in the development and implementation of executive and professional degree programming. Accomplishes work in other program/functions within the unit (student affairs, diversity affairs, conference center, etc.) with general supervision. Through this, employees in the role will build knowledge of the University, processes and customers.

1) Assists with managing the day-to-day operations of executive or professional degree programs with a moderate level of guidance., 2) Assists with developing program objectives, long-term goals, and procedures, which requires expanded knowledge and experience in this area. Plans, implements, and evaluates the effectiveness of programs, initiating revisions as needed., 3) Maintains contact with client organizations and engages in in-house sales. Assists with planning and implementing program marketing activities, including writing and proofreading copy; coordinating the layout, design, and production of marketing materials; and coordinating other promotional activities., 4) Assists with analyzing the financial performance of programs and recommends corrective action when appropriate through use of standard procedures, the admissions process, developing program budgets and communication with program participants., 5) Performs other related work as needed.

Additional Responsibilities

1) Oversee program material inventory to ensure fulfillment for all upcoming programs.

2) Aggregate and analyze program evaluations to produce reports for interpretation.

3) Coordinate and present materials for registration ensuring flawless logistical support.

4) Fulfill client and customer-related requests as well as faculty requests with urgency in a professional and timely manner.

5) Act as an ambassador for Booth and a resource for clients and participants before, during, and after attending programs. 

6) Ensures compliance with relevant Booth, University and other policies and guidelines.

7) Interact with prospective clients and participants being informative on Executive Education program offerings.

8) As a front line representative of the Exec Ed programs, must be well versed and up-to-date on all course objectives and schedules.

9) Respond to information requests and recommend programs that address client objectives.

10) Underscore program strategies concisely articulating benefits and Chicago Booth differentiators for higher standards of learning. 

11) Assume responsibility for ensuring highest quality event management.

12) Manage office invoices for accuracy and completeness prior to Accounting handoff.

13) Establish and maintain high standards of conduct to ensure a professional image.

14) Stay informed of tuition fees for programs and booking policies.

15) Disseminate information requests that result from inquiries into salesforce.

16) Ensure that sales correspondence is appropriately sent to clients.

17) Serve as an informational resource to Exec Ed team embodying a collaborative spirit and team player mindset.

18) Manage special projects as needed taking accountability for the successful completion of assigned work.

Unit-Preferred Competencies

1) Understanding of academia and higher education in a research and teaching environment/culture.

2) High degree of professionalism. 

3) Excellent service, communication, and interpersonal skills.

4) Superior organizational skills and constant attention to detail.

5) Proven ability to work independently, proactively, courteously, efficiently, and tactfully, using sound judgment, in a fast-paced environment with diverse populations. 

6) Demonstrated skill managing multiple priorities in a fast-paced, time sensitive, high output environment.

7) Ability to maintain confidentiality of participant and faculty information.

8) Ability to understand all participant and faculty needs and faculty culture, while also being able to deliver effective solutions to individuals.

9) Ability to work occasional evenings and weekends, as needed. Flexibility to change start/end workdays to address demands of Exec Ed.

Education, Experience, and CertificationsMinimum requirements include a college or university degree in related field.

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Preferred Qualifications

Experience

1) A minimum of two years of work experience in related capacity required, particularly in a university setting. 

Technical Knowledge/Skills

1) Working knowledge of MS Office.

Required Documents

1) Resume

2) Cover letter

NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.

FLSA StatusExempt

Pay FrequencyMonthly

Pay GradeDepends on Qualifications

Scheduled Weekly Hours37.5

Benefits EligibleYes

Drug Test RequiredNo

Health Screen RequiredNo

Motor Vehicle Record Inquiry RequiredNo

Posting Date2019-03-29-07:00

Remove from Posting On or Before2019-09-29-07:00

Posting StatementThe University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:  http://securityreport.uchicago.edu.  Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.