Assistant Resident Director

Job description

Employment Opportunity

The College encourages and supports employees who seek to pursue internal positions and promotional opportunities. Current employees should apply online and contact the Office of Human Resources, if interested in applying for an open position.

Job Detail

Job Title Assistant Resident Director Description

The Assistant Residence Directors (ARDs) provide administrative and collaborative support for the general operations of ELA Housing and Residence Life, serve as conduct officers for the college, and assist with the supervision of Resident Assistants. As a live-in position, the employees will also participate in an on-call duty rotation and respond to crises when appropriate. This is an hourly position that requires flexible hours. (30 – 40 hours per week).

This position is based in Los Angeles, CA at the Emerson College Los Angeles Program (ELA).

Primary Duties, Responsibilites, and Tasks

•Perform on-call duty coverage on a rotating basis and respond to student crises when appropriate. Complete all documentation and follow up in a timely manner. Maintain documentation related to follow up with students of concern.
•Collaborate with other professional staff to support the administrative functions of the ELA ResLife office including but not limited to: answer questions via phone and email, maintaining comprehensive manuals including training documents, resource and referral guides, standard procedures and expectations, etc.
•Assist in the planning and development of trainings for student employees. Facilitate assigned trainings during training weeks and periodically throughout the semester.
•Assist with the student conduct process, including conducting judicial investigations, hearings and adjudication of lower level conduct cases.
•Provide advice, support, assistance and referrals to resident students regarding personal, academic, and residence concerns. Actively develop professional, positive relationships with residents to support them in the development of their personal, social, and intellectual growth.
•Help facilitate opening and closing of the building.
•Attendance at night and/or weekend events is required.

•Housing Operations and Student Conduct: Assist with preparing and implementing housing operations such as room placements, maintaining key inventory, tracking work orders and addressing facilities concerns, opening and closing procedures, and any associated paperwork. Participate in the ELA student conduct process, including creating and updating training materials and manuals, maintaining accurate records of incidents from duty logs and other reports, updating policy-related documents and communication, and serving as a conduct officer for the campus. Support students of concern and track care and concern cases in Maxient.
•Residence Life and Community Building: Supervise the Resident Assistant Staff. Coordinate the RA hiring process, approve and assess monthly passive RA programming including educational bulletin boards and newsletters. Coordinate and assess RA training processes including creating and updating resource materials. Support ResLife social media FAQ schedule and respond to student questions within ELA social media groups.
•Student Engagement: Coordinate and implement Student Life events within the ELA Student Programming Model. Support other student engagement initiatives and opportunities including designing and publishing announcements and producing the monthly Student Life newsletter.

Required Knowledge, Skills, and Education (including hardware, software, and equipment)

•Bachelors Degree or Equivalent Experience.
•Previous work experience (or student employment) in Residence Life or Housing.
•Previous work experience in a live-in position in a student residence hall setting.
•Strong communication and organizational skills.
•Student-centered approach.
•Positive, team-oriented, with a proven record of collaboration.
•Firm commitment to diversity and advocacy.
•Ability to deal effectively with crisis management.
•Ability to utilize computer technology, including Microsoft Office Suite and Google Docs.
•Excellent counseling and listening skills.
•Ability to drive and transport students as needed; must be able to provide own transportation.

Preferred/Desirable Knowledge, Skills, and Education (including hardware, software, and equipment)

•Graduate student enrolled in a degree-granting program in Higher Education, Student Personnel, Counseling, or other closely-related field.
•Familiarity with the upperclassmen residential experience.
•Experience with a study away program and/or internship program.
•Experience with Adobe Design Suite, including InDesign and Photoshop.
•Ability to thrive in an evolving work environment.
•CPR, First Aid and AED certification.

Required Prior Work Experience

•Experience in a student life or campus activities office.
•Experience in a conference-style residential setting.
•Experience in event coordination and/or facilities management.

Special Instructions to Applicants

ARDs are paid hourly for scheduled weekly hours, scheduled attendance at Student Life events, and time on call addressing student issues. Weekly hours are determined in consultation with the supervisor. Additionally, the ARDs receive a rent-free single-occupancy residence hall room and board, as well as a single assigned parking space.

Diversity Statement

Emerson College believes diversity enriches the educational experience by providing students with the opportunity to learn from individuals who may have different backgrounds, experiences, and perspectives. Engagement with diversity in the curriculum, in our co-curricular offerings, and all other aspects of the College enhances the personal and intellectual growth of all members of our campus community. Emerson is committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for meaningful citizenship in an increasingly complex, pluralistic society.

Emerson College does not discriminate on the basis of sex/gender in its educational programs or activities. Emerson has designated the Associate Vice President, Title IX, and Clery Coordinator to respond to inquiries regarding the College Sexual Misconduct Policy. The Title IX Coordinator may be reached at 8 Park Plaza, Transportation Bldg, Room 230 Boston, MA 02116; Telephone: 617-824-8999; email: [email protected]

Annual Clery Report

In accordance with the federal Clery and Campus SaVE Acts, Emerson College commits to providing all current and prospective students and employees with access to the annual campus security reports for each of our campuses. This report may be accessed from the Emerson College Police Department website.

Posting Detail Information

Requisition Number FY11/121023TEMP Open Date 03/28/2019 Close Date Requisition Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Advertisement/Publication
    • Agency Referral
    • Emerson Employee Referral
    • Internal Job Posting
    • Personal Referral
    • Public Job Posting
    • Website
    • Other
  2. * Please provide additional information regarding how you heard about this employment opportunity.

    (Open Ended Question)

Applicant Documents Required Documents
  1. Resume or CV
  2. Cover Letter
Optional Documents




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    Job No:
    Posted: 3/29/2019
    Application Due: 5/14/2019
    Work Type: