Residence Dean

Job description

Residence Dean

Stanford University

Job Number:

Note: Not all unique aspects of the job are covered by this job description

Interested in providing support to individual students and fostering experiences that build community and promote belonging? Then the position of Residence Dean in Student Affairs may be the right opportunity for you! The Residence Dean participates in the provision of 24 hour/7 day a week crisis response, and includes:

  • Working collaboratively with other university units involved in addressing concerning situations involving and impacting students;
  • Providing the non-clinical response to critical incidents that affect the individual and the residential community with emergency response and ongoing case management;
  • Working in partnership with other Student Affairs staff in the training of residential staff, particularly student staff, and in the development and implementation of initiatives that promote emotional well-being and community building in the residences.

    Student Affairs' mission is to educate students to make meaningful contributions as citizens of a complex world. The Division is a diverse organization of professionals dedicated to the development and well-being of all Stanford students and to support of the university's educational mission.


    Administer, implement, and interpret university and department policies and procedures on issues regarding housing, student life, advising, career counseling and academic services. Identify, clarify, and resolve highly visible or complex issues with substantial significance and impact that may span multiple areas, using expert technical and professional knowledge requiring independent judgment.


  • Manage the following programs in student services, analyze effectiveness:
    o Case Management: Oversee assigned cases from start to completion with standards that are consistent with precedent and appropriate to the case.
    o Crisis Management: Manages on-call and area crisis consistently and appropriately with responsibility for the entire undergraduate population.
  • Manage outreach programs, relationships with external community and university liaisons.
  • Engage in critical analysis of student and program concerns to resolve substantial issues, which may span multiple areas, using advanced technical and professional knowledge.
  • Provide direct advice to students on a range of issues including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., in order to assist them in making appropriate choices and decisions.
  • Education and Training: Actively participate in and train residence hall student staff and create relationships that provide the opportunities for ongoing consultation. Serve as a guide to engage frequently with Resident Fellows (live-in faculty and staff) and/or student management staff.
  • Oversee key processes, including contribution and direction on policy and program content.
  • Provide consulting advice to internal and external organizations; act as subject matter expert in a specialized field.
  • Lead university wide teams and projects.

    * - Other duties may also be assigned
    Education & Experience:

  • Bachelor's degree required and five years of relevant experience, or combination of education and relevant experience.

    Knowledge, Skills and Abilities:

  • Advanced communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and all levels of management.
  • Strong analytical and problem solving skills to review and analyze complex information.
  • Advanced computer skills, including experience with Microsoft Office Suite.
  • Advanced customer service skills.
  • Relevant computer systems/technology experience.
  • Understanding of financial transactions.
  • Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.


  • Master's degree in Education; Student Development; Counseling; Psychology or a related field.
  • Experience with selection and training of student staff.
  • Proven ability to interact with diverse population of faculty, staff, students, and parents.
  • Experience in collaborative work with other professional colleagues.
  • Understanding of student developmental theory.
  • Demonstrated skills in critical incident and crisis management.
  • Solid knowledge of mental health issues in college population.
  • Strong leadership and strategic management skills.


  • Frequently sit, perform desk-based computer tasks.
  • Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.
    *Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.


  • This position requires evening and weekend hours, as needed, and rotational on-call assignments.


  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,

    Applicants must submit a cover letter and resume with their application. Finalist candidate must successfully pass a pre-employment background check.

    Experience a culture of excellence.

    Stanford University, located in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world.

    Supporting that mission is a staff of more than 10,000, which is rooted in a culture of excellence and values innovation, collaboration, and life-long learning. To foster the talents and aspirations of our staff, Stanford offers career development programs, competitive pay that reflects market trends and benefits that increase financial stability and promote healthy, fulfilling lives. An award-winning employer, Stanford offers an exceptional setting for professionals looking to advance their careers.

    Job Title: Student Services Officer 3
    Job Code: 7503
    Salary Level: I
    Additional Information
    • Schedule: Full-time
    • Employee Status: Regular
    • Requisition ID: 82471


    Location: Vice Provost for Student Affairs, California, United States
    Classification Level:

    To be considered for this position please visit our web site and apply on line at the following link:

    Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

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    Job No:
    Posted: 3/25/2019
    Application Due: 5/27/2019
    Work Type: