Director, Career Services Center
Provide leadership of the central Career Services Center which assists with student and alumni career development needs, partners with faculty and staff to coordinate career education, and works with employers to meet recruiting needs. Work collaboratively with career service providers across campus (including the Business Career Center, the Office of Industry Relations, and the Office of Corporate Engagement & Partnerships) to serve students in their professional formation, integrating effective career strategies with a liberal arts curriculum at one of the top Catholic, Jesuit institutions in the country. Continually evaluate and improve the client/user base and scope of services to ensure provision of the most appropriate and up-to-date services to academic and corporate clients. Manages the operational, budget, strategic planning, and personnel functions of the Career Services Center.
Duties and Responsibilities:
1. Leadership and Strategy
• Leads campus strategy development and implementation to achieve an aligned, collaborative campus career services that will provide a more consistent experience for all Marquette students.
• Possesses understanding of current career services practices, career development theory, and recruiting trends of various industries.
• Develops short- and long-range strategic and operating plans including budgets, personnel, technology/other equipment, and space.
• Manages career services operation to ensure efficient, timely, and effective programs, resources, and services.
• Determines data collection and reporting priorities; analyzes data, coordinates reporting, and shares data and reports with appropriate audiences.
• Monitors, analyzes, and evaluates current scope of services offered through career services; plans and implements new programs in collaboration with career services staff and other career units.
• Participates in professional development activities to ensure professional growth and knowledge needed to provide effective leadership and program development.
2. Relationship Building and Collaboration
• Develops collaborative relationships with deans, department chairs, faculty, and staff to ensure Career Services Center and college partnerships result in meeting the needs of students.
• Partners with campus units such as student development, alumni relations, admissions, advancement, corporate engagement & partnerships, community engagement, intercultural programs, counseling center, residence life, international education, and new student orientation to support career-related initiatives across campus.
• Assume a leadership role in the permanent Career Services Council
• Develops and maintains strong relationships with external organizations for the purpose of expanding employment opportunities for students and alumni.
• Maintains strong working relationship with the Office of Institutional Research and Analysis to support strategic collection, use, and reporting of data.
3. Resource Management
• Manages fiscal planning and monitoring for career services, including all operations, personnel, revenue-generation, and fundraising accounts.
• Leverages resources to meet the needs of an ever-changing campus population; advocate and secure funding from employers in coordination with University Advancement and the Office of Corporate Engagement & Partnerships.
• Facilitates selection and implementation of new career technologies.
4. Staff Development
• Supervises/oversees supervision of eight professional employees, two graduate students, and up to twelve student employees.
• Fosters collaborative team environment, involving career services staff in program development, resource management, and services.
• Empowers career services staff to take ownership of work while providing guidance to facilitate professional growth.
• Meets regularly with direct reports to assess individual and team goal progress and support professional growth and development.
• Supports staff professional development activities and training; includes allocating funding for travel and participation in professional development workshops, seminars, and conferences.
5. Service Delivery
• Conducts workshops, seminars, and other presentations to student, parent, faculty, employer, alumni, and community groups.
6. Perform other duties and responsibilities as required, assigned, or requested.
Required Knowledge, Skills, and Abilities:
• A master’s degree in higher education, human resources, or a related field is required
• 5 years of experience in university career services, cooperative education, recruiting, or human resources experience
• 5 years of progressive experience in leading and supervising others
• Knowledge of and a proven track record of relationship building, managing projects, and event planning
• Knowledge of recruiting practices and career trends
• Excellent verbal and written communication skills: Active listener with ability to uncover needs; High level of curiosity to facilitate questioning; Ability to produce and present professional presentations; Values open communication, transparency, humility
• Exceptional interpersonal skills: Build and maintain collaborative relationships to work effectively with others in a team setting through shared responsibility, empathy and respect.
• Leadership: Motivate, collaborate, organize, and delegate work by leveraging the strengths of individuals; Ability to collaborate effectively across campus.
• Creativity and problem-solving: Exercise sound reasoning to analyze issues, synthesize information, make decisions and solve problems;
• Strategic and operational planning: Ability to develop and implement original ideas and innovative solutions.
• Professionalism and productivity: Demonstrate integrity, resilience, accountability and ethical behavior; Ability to take initiative, maintain effective work habits (prioritize, plan and manage work) to produce high quality results and project a professional presence.
• Global perspective: Respect the viewpoints of those from diverse cultures, races, ages, genders, religions and lifestyles to build collaborative relationships and communicate effectively; Ability to appreciate, value, and learn from other cultures and perspectives to move beyond tolerance.
• Strong computer competency, to include proficiency in Microsoft Word, Excel, and PowerPoint, and web-based and social media applications.
• Understanding and commitment to the goals and mission of Marquette as a Jesuit Catholic university.
Preferred Knowledge, Skills, and Abilities:
• Experience in curriculum development, assessment, learning outcomes, and career development.
• Experience with university employer relations programs
• Experience and ability in utilizing social media as marketing and networking tools.
• Strong presentation skills with expertise in customizing presentations to different constituencies
• Demonstrated and successful experience working with people from diverse backgrounds
• Knowledge of Myers-Briggs Type Indicator, Strong Interest Inventory; Strengths Coaching
• Experience with Handshake
It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.
Applicants should submit the following documents online: a cover letter, curriculum vitae, and at least three references. For references, please include complete contact information and a description of the relationship to the applicant. Inquiries and nominations can be sent to John Su, Vice Provost for Academic Affairs, at [email protected]