Testing Center Assistant
Posting DetailsPosition Information Job Title Testing Center Assistant Department Learning and Technology Resources- Posting Number 03127P Location Annandale, VA: 22003 Full or Part Time Part-Time Position End Date (if temporary) Required Travel Relocation Covered Salary Range $15.00 Position Summary Information Basic Function
As a Testing Center Assistant, the incumbent in this position is responsible for the administration of exam setup and ensuring compliance with Testing Center procedures.
The incumbent in this position must have the ability to work Monday through Friday 10am to 3pm throughout training period (1 – 2 months).
Ability to work days, evenings (Monday through Thursday up until 8pm) and Saturday from 8am to 4:30pm. Shifts may vary based on coverage needs.Duties and Responsibilities
Administer exams to visitors of the Testing Center and follow test set-up procedures. Ensure academic integrity and monitor student behavior using electronic monitoring software, surveillance cameras, and periodic walk-arounds. Explain the services offered in the Testing Center, including placement and make-up testing exams, to Faculty, Staff, and Students. Pull and administer testing materials and supplies. Maintain accurate posting of test scores in Student Information System. Help students with common PC issues that arise during electronic testing sessions. Assist Faculty and Staff with questions or needs pertaining to test drop off/pickup and mailer procedures (for on campus testing) via walk-ins and/or by email/phone. Assure testing services provided are in accordance to College-wide policies, regulations, and standards. Work with high school counselors and/or career centers to answer questions and schedule testing for groups, on an as-needed basis.Minimum Qualifications
Some college coursework or applicable experience or training. Previous demonstrated customer service experience.Preferred Qualifications
Associate Degree or equivalent applicable experience or training. Prior experience working in higher education w/ adult learners. Understanding of distance learning programs, and knowledge of college-level testing and PeopleSoft (student record database software).Required Knowledge, Skills, and Abilities
Excellent communication and detail oriented skills. Ability to diplomatically consult with faculty and students regarding policies and procedures. Strong organizational skills. Demonstrated proficiency in MS Office Suite.Ability to work in a diverse and high volume environment.Operation of a State Vehicle No Posting Detail Information Open Date 03/20/2019 Close Date 04/03/2019 Open Until Filled No Special Instructions to Applicants Background Check Statement
The selected candidate’s offer is contingent upon the successful completion of an extensive criminal background
investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of
education, credit checks (relevant to employment), and other checks requested by the VCCS and NOVA such as
I-9 and E-Verify requirements. Additionally, selected candidates may be required to complete the Commonwealth’s
Statement of Economic Interest.
Required fields are indicated with an asterisk (*).
- * Can you work Mondays through Fridays from 10 am to 3 pm for your first month in this job, while in training?
- * Once training is completed, will you be able to work flexible hours covering afternoon, evening and weekends, when needed?