Chief Information Officer

Job description

Posting Details

Position Information

Job Category Professional/Administrative Position Title Chief Information Officer Full Time/Part Time Full Time Division Dean of the Faculty Department Information Technology Services Department Statement

Colgate University seeks an accomplished, forward-thinking Chief Information Officer (CIO) to provide thought leadership and strategic oversight for all facets of the university’s comprehensive information technology program. Colgate is a distinctive, vibrant, and welcoming place to learn, live, and develop. Now in its Bicentennial year, Colgate is ever driven to be the best — one of the world’s premier universities and the finest undergraduate institution in America. To this end, Colgate seeks a progressive information technology executive who can provide broad technical expertise and direction to help advance the University’s mission and objectives.

Reporting to the Provost and Dean of the Faculty, the CIO will support the academic mission and improve the overall operational effectiveness and efficiency of the University by leveraging technology. In doing so, the next CIO will foster innovation and excellence in teaching and learning, support world-class scholarship and creative works, and enhance systems to improve effectiveness and communication across all campus units. The ideal candidate will be a highly effective and broadly knowledgeable information technology leader with strong interpersonal skills and demonstrated strengths in applications, infrastructure, project management, processes, and personnel. Along with a successful track record of progressively responsible senior information technology leadership experience, preferably in an academic setting of comparable size and complexity, the CIO will bring an expansive vision of technology in supporting the mission of an institution. The CIO oversees a staff of 45 and a budget of $10 million.

Colgate is among the most selective liberal arts colleges in the country, renowned for its intellectual rigor, the vitality of its breathtaking campus, and the contributions of its alumni across a variety of fields and endeavors. The University boasts both substantial academic offerings and small classes, a strong emphasis on faculty-student interaction, and a residential community valuing all forms of intellectual curiosity. Colgate’s faculty members are leading teachers and scholars, committed to intellectual engagement in all its forms. Colgate’s approximately 2,900 highly motivated, selectively admitted students achieve intellectually, athletically, and artistically, and are actively engaged in the world around them. It is an exciting moment at Colgate University, with a president in his third year, a newly formed senior administrative team, its Bicentennial celebration in full swing in 2018–19, and a capital campaign in the planning stages. The president has engaged the faculty, the staff and administration, and the Board of Trustees in a comprehensive planning effort designed to significantly strengthen Colgate across the totality of its mission. The CIO will build upon the momentum of this strategic planning to deliver new initiatives for the benefit of the University.


Serving as the face of information technology services, the CIO will provide the necessary leadership and strategy for the development and maintenance of an effective and sustainable technology program. In doing so, the incumbent will enable the use of innovative solutions in support of teaching, research, and administration. Guided by the University’s mission and strategic goals, the CIO will foster shared decision making and governance pertaining to information technology investments in an effort to build community, maximize standards, and enable innovation. Leading by example, the CIO will ensure a strong customer service orientation through the provision of IT services and support delivered in an inclusive and consultative manner.

Reporting to the provost, the CIO will ensure the development and prioritization of university-wide strategic investments in information technology, including effective IT support across the University. The CIO oversees a fully integrated information technology department composed of: Learning and Applied Innovation; Engagement and Support; Classroom, Digital Media, and Events; Services and Shared Infrastructure; Development and Operations; Information Security; and Data Analytics and Decision Support. With the support of 45 staff members and a budget of $10 million, Information Technology Services maintains state-of-the-art network infrastructure, instructional technology, enterprise applications, and telecommunications for the campus supporting faculty, staff, and students alike.

The CIO will ensure the development and maintenance of an effective and sustainable IT network and computing infrastructure; implementation, configuration and optimization of enterprise applications; the security of all institutional data; and the development of sufficient capability in support of research computing. In addition, the CIO will effectively manage an annual operating budget, ensuring sufficient return on investment and the proper utilization and interoperability of systems.

For a full description of the position, and to inquire, nominate, and/or apply, see the Special Instructions Summary at the end of this posting.

Behavioral Competencies

Name Personal Accountability for Results Description

Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.

Behavioral Competencies

Name Effective Communication Description

Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.

Behavioral Competencies

Name Problem Solving and Decision Making Description

Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.

Behavioral Competencies

Name Change Management Description

Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.

Behavioral Competencies

Name Leadership and Teamwork Description

Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.

Behavioral Competencies

Name Creativity and Innovation Description

Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives.

Behavioral Competencies

Name Diversity and Inclusion Description

Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community.

Behavioral Competencies

Name Sustainability Description

Understands the impact of decision making and personal behavior in achieving the university’s commitment to a sustainable and carbon-neutral campus; supports and advances the university’s sustainability initiatives; influences others to use sustainable practices.


Professional Experience/ Qualifications

Colgate seeks a strategic information technology leader who brings significant experience in academic or research environments and is knowledgeable in the full spectrum of technology issues spanning infrastructure to digital learning. This person will have a record of building teams, communicating broadly and effectively, and establishing working relationships with administrators and faculty members. Candidates must be collaborators who are adept at managing and leading by influence.

The successful candidate will have many of the following experiences or skills:

● Senior leadership experience in information technology encompassing strategic planning, complex organizational structures, project planning, budgeting and management, and process transformation.

● Proven knowledge of state-of-the-art information technologies and new media and successful experience implementing major IT initiatives. An understanding of the full spectrum of IT activities including technology infrastructure, academic and research computing, and instructional technology. Knowledge of technology’s current impact on teaching and learning.

● Orientation toward the future, as seen in a passion for staying abreast of information technology trends in higher education. A commitment to advancing research and scholarship through technology. Demonstrated record of investment in professional development, for self and staff. A comfort with fluidity, change, and evolution.

● Demonstrated ability to communicate clearly—both orally and in writing—in an informed and persuasive manner, to multiple constituencies including faculty, students, administrators, staff, trustees, and external parties.

● The ability to work effectively with a wide variety of people at all levels, to organize people into effective teams, and to motivate them to work hard and well together. A strong customer-service orientation and the ability to build and sustain a culture defined by excellence and responsiveness. A manner that conveys confidence, warmth, and accessibility.

Preferred Qualifications Education

Advanced degree preferred.

Certifications Physical Requirements Other Information Posting Detail Information

Requisition Number 2019S052P Temporary No Work Schedule Job Open Date 03/19/2019 Job Close Date Open Until Filled No Special Instructions Summary

Colgate has engaged Isaacson, Miller, a national executive search firm, to assist with this search. Inquiries, nominations, and applications should be directed in confidence to the firm as directed below:

Ponneh Varho or Jane McMahon
Isaacson, Miller

EEO Statement

It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.

Clery Act Supplemental Questions

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      Job No:
      Posted: 3/20/2019
      Application Due: 7/4/2019
      Work Type: