Director of Ticket Sales and Operations

Job Title
Director of Ticket Sales and Operations

Agency
Texas A&M University - Corpus Christi

Department
Athletics Programs

Proposed Minimum Salary
Commensurate

Job Location
Corpus Christi, Texas

Job Type
Staff

Job Description
Description:

• This position will be responsible for implementing a ticket sales plan, increasing revenue generation through a consistent volume of calls and visits, oversight of the box office operations and other duties as assigned.

Responsibilities:

• Achieve monthly and annual activity and sales goals through the implementation of a ticket sales plan developed with the Deputy Director of Athletics and External Team.
• Contact area businesses and individuals via phone, in-person appointments and networking events to sell season, partial plans, individual and group tickets for Islander Athletics.
• Call current and past customers and cold-call new sales leads to generate sales.
• Oversee box office operations including game days.
• Oversee ticket reconciliations, deposits, credit card transactions and petty cash funds.
• Work closely with the Associate AD for Business and Finance to ensure all University accounting procedures are properly implemented and followed in the Athletic Ticket Office.
• Provide superior customer service to ticket patrons and other stakeholders.
• Hire, supervise and train all box office employees.
• Manage and maintain the online ticketing platform.
• Serve as the main point of contact with ticket staff at the American Bank Center.
• Maintain various databases including those related to season ticket patrons and group ticket accounts.
• Provide accurate ticketing reports upon request.
• Other duties as assigned.

Qualifications:

• Bachelor's Degree.
• Two years working within Intercollegiate Athletics or like industry.
• Intermediate skills in Microsoft Office Suite.
• Self-motivated while also being team-oriented.
• Excellent communication, organizational, and customer service skills.
• Experience working with Ticket Master (preferred experience with Ticket Return).
• Sales Experience.
• Proficiency in box office operations.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.


To apply, visit https://tamus.wd1.myworkdayjobs.com/en-US/TAMUCC_External/job/Corpus-Christi-TAMUCC/Director-of-Ticket-Sales-and-Operations_R-017857-1





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