Posting Details

I. JOB OVERVIEW

Job Description Summary:

The George Washington University’s Elliott School of International Affairs is one of the world’s leading schools of international affairs and the largest school of international affairs in the United States. Located in the heart of Washington, D.C., its mission is to educate the next generation of international leaders, conduct research that advances understanding of important global issues, and engage the policy community in the United States and around the world.

The Elliott School of International Affairs’ Office of Graduate Admissions is seeking an Admissions Coordinator. Reporting to the Director of Admissions, the incumbent will be responsible for the following:

This position provides customer service to candidates and manages the prospective student relationship from the prospect stage through enrollment stage. The core responsibilities of this role are typically to answer routine inquiries over the phone, online, and in person, to provide information to prospective students on basic academic program offerings and admission requirements, to process and track new applications (and review for completeness), to maintain data in systems, to prepare for and participate in admissions events that represent the Admissions function, like interview days and visits, and to maintain schedules. This position may also recruit for and schedule interviews, order catering, process payments and provide general admissions support.

Specific Responsibilities Include:

*Interacts daily with prospective and admitted students answering their questions through email, telephone, and face-to-face.

*Processes application materials received online and in hard copy and enters relevant information into admissions databases.

*Assists with organizing, planning and implementing on and off campus events such as information sessions, open houses, graduate fairs and receptions. Serves as backup presenter for weekly information sessions.

*Maintains the office calendar and supplies, and provides other administrative support, including event registration and travel planning

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:

Qualified candidates will hold a high school diploma/GED plus 1.5 years of relevant professional experience, or, a Bachelor’s degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications:

•A Bachelor’s degree preferred
•Interest in International Affairs and/or higher education
•Previous work experience in a university setting
•Strong interpersonal, customer service, written, oral and cross cultural communication skills
•Computer skills including experience with databases – Salesforce and Banner
•Ability to work as a team player, comfortable taking direction from multiple people as well as working independently on multiple projects simultaneously
•Demonstrates time management skills with strong attention to detail, able to respond to a high volume of email and phone calls with a positive attitude

Typical Hiring Range $17.49 - $22.77 How is pay for new employees determined at GW? II. JOB DETAILS

Campus Location: Foggy Bottom, Washington, D.C. College/School/Department: Elliott School of International Affairs (ESIA) Family Enrollment Services Sub-Family Admissions Stream Service and Support Level Level 2 Full-Time/Part-Time: Full-Time Hours Per Week: 40 Work Schedule: Monday through Friday 8:30 am to 5:30 pm Position Designation: Non-Essential: Employees who are not required to work unless directed to do so by their supervisor. Telework: No Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants:

Employer will not sponsor for employment Visa status

Internal Applicants Only? No Posting Number: S008105 Job Open Date: 03/18/2019 Job Close Date: If temporary, grant funded or limited term appointment, position funded until: Background Screening Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement:

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Documents needed to Apply Required Documents

1. Cover Letter
2. Resume

Optional Documents