Field Implementation Support Technician - School of Social Work, FISP

Job description


Field Implementation Support Technician

School of Social Work

University of Illinois Urbana-Champaign is seeking dynamic professionals to join a partnership between public university social work programs and Field Implementation Support Program (FISP).

The Field Implementation Support Technician will facilitate trainings to support in the application of Family Centered, Trauma-informed and Strength based practices, as well as other key Illinois Department of Children and Family Services (IDCFS) initiatives. Provide field support to enhance the transfer of learning from the training classroom to field operations. Partner with staff, supervisors and key stakeholders and conduct regular and frequent face to face meetings. Conduct assessments, complete gap analysis, identify strengths and areas of challenge for agency staff as assigned. Provide coaching, constructive feedback and solution focused problem solving with reference to identified challenges and areas of improvement.

The University of Illinois is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information, visit

Duties and Responsibilities:

  • 55% - Technicians will demonstrate an understanding of the Illinois Core Practice Model, agency policy and procedures, child welfare practices, learning methodologies, coaching techniques and implementation sciences. Provide field support inclusive of conducting regular and frequent face to face meetings with individuals and small cohorts within but not limited to a field office, agency or client residence. Field support will include assessing local team strengths and challenges, and other surveys to assess practice strengths and gaps. Multiple methodologies will be utilized to accomplish this including observations of practice to identify individual and team needs and develop a practice application plan aimed at organizational outcome improvement.
  • 25% - Appropriately applies programmatic frameworks, self-reflection tools, action plans, and protocols to assess agency staff (areas may include but are not limited to: knowledge, skills, attitude, systems and operations management, practice and clinical application, training skills, coaching skills, agency and community leadership); assist direct service staff with incorporating job competencies into the agency’s practice programs; supports skill development in: independent and self-directed learning, critical thinking, problem identification, analysis and options, problem resolution, goal setting, action planning, and decision making; support skill development in the following organizational leadership techniques: change management, program management, performance standards, gap analysis, data collection and analysis, client and service survey analysis, and quality assurance with respect to the integration of agency practice models; and promotes agency staff partnerships with treatment specialists, social service providers, court members, community contributors, and supporters; reports problematic case issues and critical case data that impact job performance.
  • 10% - Meet job and performance expectations as outlined by the annual program plan deliverables unless otherwise modified by the IDCFS; communicates appropriately with the Program Administration, Program Management and as directed with supervisors and middle managers in order to complete the practice application and field support gap analysis; meet with the Program Management and Program Administration to review and discuss all of their activities and strategic program implementation planning; reviews pertinent information and ongoing progress with the Field Support Program Manager and seek consultation for performance improvement issues; and inform the Field Support Program Manager of all activities occurring on assigned work. Complete required assignments and feedback reports: gap analysis, maintains progress notes, field surveys, and needs assessments; authors and submits regular reports; assists with data collection, entry, and analysis of all assigned instructional research as requested and submit a monthly activity report.
  • 10% - Utilization of the assigned IDCFS equipment (laptop, copy, scan, and fax machines, LCD projectors, phones, conference lines, and webinar) and software programs Microsoft Office products, Share Point and D-Net appropriately and with proficiency as directed and required. As required, utilize various training functions of the Office of Professional Development, Parent and Caregiver Support under the Clinical Practice and professional Development; Virtual Training Center on-line learning management system; participates in various Office, Division, and IDCFS meetings and training conferences as assigned; and other related duties to further the mission of the unit as assigned.

Minimum Requirements: Master’s degree from an accredited college or university with course work in Social Work or other recognized professional degree in human services. Professional experience of six (6) or more years in Illinois public-sponsored, agency-based child welfare setting within IDCFS or its private sector partner agencies, providing direct child welfare casework services including Intake, Intact Family Services, Permanency/Foster Care and Investigations. Experience with applying learning methodologies, such as coaching, transfer of learning, group facilitation, training and curriculum development. Eligibility for appropriate state license as a Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LCPC) is preferred.

Knowledge Requirements: Qualified applicants must possess a working knowledge of organizational change management strategies, established training, coaching and transfer of learning methodologies, case study and clinical case presentation methodologies, established evidence-informed child welfare practices and clinical interventions related to trauma and child maltreatment within family systems, the impact of trauma on the child and family system, child trauma treatment practices, child and adolescent development, issues related to diagnosis and co-morbidity, and other behavioral health issues.

This is a full-time (100%), twelve month non-tenure track academic professional position located throughout the state of Illinois. The position is grant-funded and renewal is contingent upon availability of funds. Salary is competitive and commensurate with qualifications. The proposed start date is as soon as possible after the closing date. There are multiple positions available and the search will remain open until all positions are filled.

To ensure full consideration complete applications must be submitted by June 1, 2019. Please create your candidate profile at and upload a cover letter, resume, and the name, address, and phone numbers of three references.

For further information regarding application procedures, you may contact [email protected]. You may also visit for additional information.

The University of Illinois conducts criminal background checks on all job candidates upon acceptance of contingent offer.

College Name or Administrative Unit:School of Social Work Category:5-Education and Student Services Title:Field Implementation Support Technician - School of Social Work, FISP Open Date:03/14/2019 Organization Name:School of Social Work




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Job No:
Posted: 3/15/2019
Application Due: 10/23/2019
Work Type: