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Systems Engineer II

Employer
University of Denver
Location
Colorado, USA, Denver
Salary
Negotiable

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Administrative Jobs
Technology, Analysts & Programming
Position Type
Alt-Ac & Post-Ac
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Position Summary

Architecture and Engineering Systems Engineer II (A&E SE II) requires a strong background with Microsoft architecture development and administration. Some expected A&E SE II responsibilities include administration of the University's Active Directory, Exchange, Office365 and Azure environments. This position will assist with the design and implementation of new hardware, applications, and cloud-based solutions in support of the University of Denver user community. The Systems Engineer II consults with employees, faculty, students and researchers on the use of technology necessary to meet university objectives. The Systems Engineer II collaborates with university department members, where needed, to identify areas where the IT team can lend assistance in the identification, acquisition and implementation and of technical solutions.

Essential Functions

    • As assigned, assist in the design, implementation and management of IT technical solutions.
    • Collaborate with other departments, as needed, to provide access and support of IT services.
    • Document and train faculty, students and employees in the use of IT solutions and services.
    • Provide Tier 3 technical support for IT solutions and services.
    • Consult with University IT Help Center and specific vendor customer support functions to address performance and service availability issues.
    • Responsible for driving the "One DU" culture through values and customer service standards.
    • Accountable for outstanding customer service to all external and internal customers.
    • Develops and maintains effective relationships through effective and timely communication.
    • Takes initiative to respond and follow up with all customers in a timely, professional manner.

Knowledge, Skills and Abilities

  • Strong scripting ability using Powershell, Python, JavaScript.
  • Ability to set and manage priorities.
  • Ability to accurately document work performed, processes, and configurations of systems.
  • Self-motivated and directed.
  • Excellent written and oral communication skills.
  • Excellent interpersonal skills.
  • Ability to present ideas in business-friendly and user-friendly manner.
  • Attention to detail.
  • Intermediate analytical, evaluative, and problem-solving abilities.
  • Customer service orientation.
  • Ability to work in a team-oriented, collaborative environment.
  • Ability to read, write, speak, understand and satisfactorily communicate with others in English in person, over the phone and via email.

Required Qualifications

  • Bachelor's degree in the field of computer science, information systems, telecommunications or related field or equivalent combination of education and work experience.
  • 3+ years experience with Office 365 Administration including Exchange Hybrid.
  • 3+ years experience with Active Directory Administration, GPO, Sites and user lifecycle management.

Preferred Qualifications

  • 3+ years experience with Microsoft Azure & Amazon AWS Server configuration & deployment.
  • Experience with VMware.
  • Experience with DNS, DHCP design, Cisco Network Registrar and Microsoft DNS.
  • Experience with Hitachi storage.
  • Experience with F5 load balancers and Web Application Firewalls.

Work Schedule

Monday - Friday, 8:00 a.m. - 4:30 p.m. Evenings and weekend as required to support highly available IT systems and services.

Application Deadline

For best consideration, please submit your application materials by 4:00 p.m. (MST) Friday, March 29, 2019.

Special Instructions

Candidates must apply online through www.du.edu/jobs to be considered. Only applications submitted online will be accepted. Once within the job description online, please scroll to the bottom of the page to apply.

Please include the following documents with your application:

  1. Resume
  2. Cover Letter

The University of Denver is committed to enhancing the diversity of its faculty and staff. We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, military/ veteran status or any other status protected by law.

All offers of employment are based upon satisfactory completion of a criminal history background check.

Organization

Founded in 1864—just a few years after the city of Denver itself was founded—the University of Denver is one of the country's premier private universities.

The University's 125-acre campus, a few miles south of downtown Denver, is home to more than 11,500 students hailing from all regions of the United States and 83 other countries.

The University offers:

Regardless of what they study, University of Denver students embark on a personal educational journey that helps them find and follow their individual purpose.

Collaborative, Experiential Learning

Our students work closely with faculty, peers and members of the community on projects, research and fieldwork. They cross disciplines to discover new perspectives and approaches to problem solving.

In and out of the classroom, our students learn by doing, whether they're collecting data in the field or putting theory into practice in a clinical setting.

The University of Denver Culture

Across the University of Denver’s many divisions, departments, and offices, supervisors are searching for new employees who strive to excel and innovate, prize integrity, and who value the opportunity to engage with the community.  The University is always looking for creative problem solvers, critical thinkers, and lifelong learners who want to know more and do more.

At the University of Denver, our culture is steeped in ethics and social responsibility. As a result, our faculty and students represent a wide array of perspectives and enjoy the healthy dialogue that grows out of diversity. University of Maryland, Baltimore

For all their differences, the members of our community are united by a common purpose: They're determined to confront society's most pressing challenges—everything from world health and the global economy to access to education.

Company info
Website
Telephone
3038717770
Location
2199 S. University Blvd.
Denver
Colorado
80210
US

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