Job description

March 13, 2019TO:President, Provost, Vice Presidents, AVP for Administration & Chief of Staff, Deans, Directors, Heads of Academic and Administrative DepartmentsFROM:Human Resources DepartmentSUBJECT:VACANCY IN THE OFFICE OF THE PRESIDENT

TheOffice of the President has an opening for the position ofOmbuds. Since this provides an opportunity for promotionfrom within, please circulate this information and/or post it in your area of jurisdiction so that those interested and having the minimum qualifications may apply not later thanAugust 30, 2019.

I. Basic Functions:Offers neutral, impartial, confidential and informal dispute resolution assistance to members of the AUB community. Serves as an advocate for the equitable implementation of University policies and procedures and as a source of information and referral for constituents. Provides upward feedback and critical analysis of gaps between the principles of the institution and actual practices. II. Minimum Requirements:
  • Advanced degree in a relevant field and substantial experience as an institutional Ombuds and/or a conflict resolution practitioner in an academic or institutional environment.
  • Proven administrative and management skills.
  • Outstanding communication and interpersonal skills, and the ability to work effectively with constituents from all levels of the University and a broad range of cultural backgrounds.
  • Excellent problem-solving skills and a realistic awareness of how decisions may impact the lives of individuals seeking assistance.
  • High degree of personal and professional integrity.
  • Discreet, diplomatic and objective.
  • Demonstrated ability to exercise independent judgement and handle sensitive and confidential matters.
  • Membership in or willingness to become a member of the International Ombudsman Association
  • Languages: English and Arabic.
  • Good familiarity with commonly used word processing, spreadsheet, database, and presentation software packages.
  • Within the framework of Lebanese Law, the American University of Beirut is an equal opportunity employer. Samar Diab Rouhana Director of Human Resources




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    Job No:
    Posted: 3/13/2019
    Application Due: 8/30/2019
    Work Type: