Community College of Philadelphia

Community College of Philadelphia is dedicated to promoting a work environment which attracts and retains talented and diverse faculty and staff, and which challenges each of us to achieve at the highest level while contributing to the mission of the College. We value and support a culturally diverse and intellectually dynamic community to prepare our students for global citizenship. Join us as we transition from our first 50 years into the next and build upon a legacy that will impact the city of Philadelphia and beyond.

Community College of Philadelphia is seeking to fill a Director, Financial Aid position. The Director of Financial Aid is responsible for directing financial aid strategies that are consistent with the student success objectives of the College, within the framework of federal and state regulations. The Director will administer financial aid, financial literacy, and student employment programs that support and partner with the enrollment management team in the recruitment and retention of students through appropriate awarding strategies. The Director will establish and maintain a service-oriented financial aid team that is committed to creating an excellent student experience. The Director will also ensure accurate and secure student financial data, providing timely information to students and families, serve as a compliance officer for Title IV federal aid and state regulations and provide demonstrated leadership in the use of new and existing technology.

For a complete position description, and to apply online, please visit our career site at jobs.ccp.edu, or click the “Apply” button.

Community College of Philadelphia recognizes that our employees are important and vital to our success. We offer a high-quality, comprehensive program of benefits, which represents an important component of total compensation.

Our benefits include:

• 100% College-paid medical, dental and prescription drug for employee and all of their eligible family members
• College-paid life and disability insurance
• College closes for Winter Break the week between Christmas and New Years and for a week in March for Spring Break
• Tuition remission (for classes at the College)
• Forgivable tuition loan (for classes at any accredited academic institution)
• 403(b) retirement plan with 10% College contribution
• Healthcare and Dependent Care flexible spending accounts
• College operates on a 4-day work week during the summer months
• Paid vacation plus holiday and personal time off

Community College of Philadelphia is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Minimum Qualifications

• Master's degree required. Any and all degree(s) must be from an accredited institution of higher learning.

• Five (5) or more years of progressively responsible experience in a supervisory role in a student-centered, service-oriented financial aid office required.

• Proven knowledge of Title IV federal financial aid regulations, state grant financial aid regulations and federal financial needs analysis required.

• Experience with enterprise-wide information systems database required. Must be comfortable navigating the database and also designing processes, data queries, and maintaining system integrity.

• Extensive knowledge of computer based financial aid packaging and reporting systems required. A history of streamlining processes using automation and self-service is required.

• Strong analytical skills required. Must possess the ability to engage in data analysis, strategic projections and to incorporate financial aid leveraging and other strategies to impact the overall enrollment management and student success goals of the College required.

• Student outreach experience and the ability to communicate with a diverse group of students and parents and other internal and external constituents regarding financial aid is required, as is a demonstrated ability to establish and maintain effective working relationships across departments and with all constituent groups.

• Computer proficiency in Microsoft Word, Excel and the Internet required.

• Demonstrated ability to create and manage spreadsheets and databases and to utilize data to make informed decisions required.

• Must have the ability to research regulations and to connect with a professional network.

• Demonstrated evidence of strong leadership and management skills required. Must possess the ability to keep staff motivated and working at optimum levels, especially at peak times, and establish a customer service-focused culture, balanced with accurate processing.

• Must possess strong organizational skills and be detail oriented with an emphasis on excellence in student service.

• Excellent communication (oral and written) via all media (phone, face to face, email, text, and live chat) required to effectively interact with students, the general public, College staff and faculty required.


Preferred Qualifications

• Ellucian/Banner strongly preferred.

• MS Access proficiency preferred.

• Experience in, and appreciation for, a collective bargaining environment preferred.

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