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Business Systems Analyst

Employer
MiraCosta College
Location
Oceanside, CA

Job Details

Posting Details Posting Number: 0000962 Job Title: Business Systems Analyst Discipline or Department: Student Services Position Type: Staff/Classified Working Title: Business Systems Analyst 2019 Hourly Rate or Monthly Salary: starting at $5,810 per month (range 26, step 1) Type of Benefits: COMPENSATION:

Based on the 2018-2019 classified salary schedule, the starting salary for this position will be $5,810.00 per month (range 26, step 1). Due to a district-wide compensation study, the salary will increase from range 26 to range 28 in 2019-2020 ($6,154.50 per month at step 1).
A full benefit package which includes employer-paid medical, dental, and vision plans for employee and dependents; $100,000 employee life insurance; other optional coverages; and membership in the California Public Employees' Retirement System (CalPERS). Full Time or Part Time? Full-Time Months Per Year 12 Working Hours: POSITION AVAILABLE:

One regular, exempt, full-time position, 40 hours per week, 12 months per year on the Oceanside campus. The work schedule will be Monday through Friday, 8:00 am - 5:00 pm. The person selected for this position will be subject to assignment to any district facility during any hours of operation. Contract Days
(Faculty Positions Only) Special Instructions to Applicants: APPLICATION PROCEDURE:

Apply and submit application materials through MiraCosta College's online application system at https://jobs.miracosta.edu. Once you are in the system, we strongly advise you to read the information on "How to Apply" and the FAQs (Frequently Asked Questions) before starting the application process.

In order to be considered for this position, you must submit the following documents directly in the online system and finish applying and receive a confirmation number by 11:59 PM on the closing date:

1.Application for classified employment on which you list all relevant experience.

2.A cover letter addressed to the "Screening and Interview Committee" specifically describing how your experience aligns with the essential duties and desirable qualifications.

3.A current resume or curriculum vitae summarizing your educational background and experience.

4.Transcripts of college coursework which provide evidence of meeting the minimum qualifications as stated in this job posting. Unofficial or legible photocopies are acceptable. If a degree(s) was earned, the transcripts must state that the degree was awarded. Any degree/coursework used to satisfy the minimum qualifications must be from a post-secondary institution accredited by an accreditation agency recognized by either the U.S. Department of Education or the Council on Post-secondary Accreditation. If your degree(s) is from a college or university outside of the United States, you must submit a detailed evaluation from a professional evaluation agency. To view a list of agencies approved by the California Commission on Teacher Credentialing, go to http://www.ctc.ca.gov/credentials/leaflets/cl635.pdf. Transcripts or translations in English still require the evaluation to show the U.S. equivalence of your degree. Special Instructions to Applicants: Continued NOTE: When you "APPLY FOR THIS POSTING," you will eventually be asked to answer the Supplemental Questions listed below. Your answers will appear at the bottom of the application form.

-MiraCosta College is an Equal Opportunity Employer with a commitment to diversity. Describe your own commitment to diversity and how you will meet the minimum qualifications of "sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic background of community college students."

-Do you have experience working with PeopleSoft, DegreeWorks, and/or another student administration system? If so, please list and include the organizations where you had the experience.

-Please describe your experience processing admissions applications and/or managing student records in a system.

-Please describe your experience reporting using SQL or PS Query. Please specify if you or someone else would write the queries.

-Briefly provide one or two examples of a software implementation, upgrade, or enhancement project that you worked on and your role in the project.

The screening and interview committee will review application materials for up to four (4) weeks following the closing date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail once interview candidates have been scheduled.

Offer of employment to the person selected for this position is contingent upon 1) successful completion of a pre-placement physical exam at district expense; 2) submission of a current tuberculosis test clearance; 3) proof of eligibility to work in the United States; and 4) fingerprint clearance.

Individuals with qualified disabilities who need accommodation with any aspect of the application and/or interview process should contact Human Resources at 760.795.6854 at least five (5) days prior to the closing date.

Retired STRS members are not eligible for these positions. Basic Function and Other Details: BASIC FUNCTION:

Under the direction of the Dean of Admissions & Student Support, perform difficult and complex business systems analysis of current business practices, processes and workflows. Recommend modifications, improvements, or new processes to optimize integration with enterprise and third-party systems. Develop and execute implementation and testing plans for new systems, system enhancements and upgrades. Develop system and process documentation and lead related training. Provide data, security, communication, and operational support for system users. Collaborate with deans, administrators and staff to facilitate system and business process improvements for the Student Services division and perform related duties as assigned. Basic Function and Other Details Continued: Representative Duties:
(E) = Essential Job Function) ESSENTIAL DUTIES & RESPONSIBILITIES:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

1. Analyze business requirements, select effective solutions and coordinate with other Business Systems Analysts, Applications Developers and management teams to ensure system integrity and efficient and effective systems operations; work closely with users to define and analyze business and operational problems; perform a variety of advanced analytical, internal consulting and project leadership/oversight duties to enable multiple stakeholders in the district to achieve business, administrative and academic objectives efficiently and effectively.

2. Perform complex cross-departmental functional analyses including mapping, setup, system modeling, testing and troubleshooting of systems to recommend implementation practices; perform complex functional analyses of third-party computer applications, reporting functions, assessment, scanning and other testing; develop procedures and user manuals to maintain consistency of computer use throughout the district.

3. Act as liaison between business users in assigned departments and Academic Information Systems (AIS) technical staff in the development, implementation and enhancement of designated enterprise system modules; lead and facilitate the analysis of assigned area's business processes, practices and work/data flows for improvements and to ensure effective operations using enterprise system processes; identify integration points between modules from a data flow, business process and applications perspective.

4. In cooperation with AIS, coordinate all assigned systems testing of module patches, fixes and updates in the test database to ensure proper functioning of the revised system and proper integration with remaining systems; participate in functional end-user testing and check system integrity and integration prior to release to the production environment.

5. Evaluate potential software solutions including off-the-shelf and open-source components and system architectures to ensure district business requirements are met; interact with vendors and attend vendor training as needed.

6. Analyze, test and model the results of system setup to determine appropriate functionality, performance, data integrity and third-party software interface connections; make recommendations for system changes/corrections as necessary.

7. Assist user teams with special projects such as system upgrades and system implementations; evaluate requests for software enhancements; provide guidance to end users on application use and operating parameters; translate user expectations into technical specifications for enhancements and customization; consult with other district staff on business process changes; research these changes for potential problems and develop and implement solutions.

8. Provide training to end users on the use of applications; meet with users to provide information on system changes and address questions or issues; instruct users on setup and execution of specific processes; design and develop training materials; conduct or coordinate training sessions; evaluate training programs to ensure their effectiveness in meeting goals and objectives. Representative Duties Continued: 9. Using advanced reporting tools, analyze, design and write specialized queries and custom reports to generate required data and reports on a periodic or ad hoc basis.

10. Support of MIS/state/federal reporting requirements by assembling information, verifying accuracy, inputting and/or overseeing the input of information into various system databases and staying current with new requirements. If new requirements are needed, ensuring all technology is updated accordingly.


OTHER DUTIES:

1. Assist AIS technical staff with debugging SQR and SQL code and independently develop solution recommendations.

2. Participate in various project team activities, tasks and meetings.

3. May act as project lead for small to medium-sized projects.

4. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of information systems.

5. Configure and maintain online curriculum management database/web application or other outside module sub-system as needed.

6. Perform related duties as assigned. Knowledge and Abilities KNOWLEDGE OF:

1. Principles, practices and methods of business process and systems analysis, including business modeling using data and process flow diagrams.

2. System design theory, concepts and principles including data management and administration and development concepts.

3. Methodologies for developing program and user documentation.

4. Methods and practices for conducting unit and system testing and creation of test cases.

5. Systems integration and business process re-engineering concepts.

6. Project management tools and techniques.

7. Interrelationships of campus departments and their interrelated information systems.

8. Functionality of the district's enterprise business system.

9. Practices and techniques of training and instruction, particularly as related to computer software and applications, and development of user training materials.

10. Personal computer hardware and software components.

11. Operational characteristics of various computer programs and software packages.

12. Safety policies and safe work practices applicable to the work.

13. Written and oral communication skills including correct English usage, grammar, spelling, punctuation and vocabulary.

ABILITY TO:

1.Learn quickly, understand and apply user business processes and requirements to consult effectively with managers and users.

2.Perform complex business process analyses and reach sound, logical conclusions regarding essential user needs and requirements.

3.Facilitate and lead user meetings, negotiate understanding and build consensus agreements.

4.Define the scope and objectives for initiatives and projects, estimate resource needs and track and manage tasks for implementation.

5.Work effectively and collaboratively in a team environment, either as a team member or team leader.

6.Identify information management issues and opportunities, analyze problems and alterna-tives and develop sound recommendations.

7.Read, interpret, explain and apply complex technical information on systems processes and interdependencies for technical and non-technical audiences.

8.Analyze software setups accurately and adopt effective courses of action.

9.Develop end-user manuals.

10.Communicate effectively, both orally and in writing.

11.Understand and follow written and oral instructions.

12.Operate a computer and standard business software.

13.Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues.

14.Establish and maintain effective working relationships with all those encountered in the course of work.

15.Work confidentially with discretion. Minimum Qualifications: EDUCATION & EXPERIENCE:

To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:

Graduation from an accredited four-year college or university with a bachelor's degree in business administration, management information systems or a related field, and four years of progressively responsible professional experience in advising clients on technology solutions, conducting business process analyses and performing basic project oversight responsibilities; or an equivalent combination of training and experience. Experience in an academic setting is preferred.

IMPORTANT: For work experience, one "year" is defined as equivalent to 40 hours per week for 12 months, or at least 2,080 hours. Minimum Qualifications Continued: Desirable Qualifications: DESIRABLE QUALIFICATIONS:

1.Previous experience working in higher education

2.Previous experience working with PeopleSoft and/or a student administration system

3.Previous experience processing admissions applications and/or managing student records in a system

4.Previous experience reporting using SQL or PS Query Licenses and Other Requirements: LICENSES AND OTHER REQUIREMENTS:

A valid California driver's license and the ability to maintain insurability under the district's vehicle insurance program.


WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES:

Project manager responsibilities.


CONTACTS:

Department Vice Presidents, Deans, department managers and staff, Academic Information Services staff, students, faculty, vendors and the general public. Physical Effort: PHYSICAL EFFORT:

The physical efforts described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primarily sedentary with intermittent standing, walking, bending and stooping; occasional light lifting and carrying of objects weighing up to 25 pounds; ability to travel to a variety of locations on and off campus as needed to conduct district business. Emotional Effort: EMOTIONAL EFFORT:

Ability to develop and maintain effective working relationships involving interactions and communications personally, by phone and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis; ability to work effectively under pressure on a variety of tasks concurrently while meeting established deadlines and changing priorities. Working Conditions: WORKING CONDITIONS:

Primarily business office environment; subject to frequent interruptions; intermittent exposure to individuals acting in a disagreeable fashion; may work at any district location or authorized facility with occasional evenings and/or weekends on an as-needed basis. Occasional local travel may be requested. Posting Date: 03-11-2019 Closing Date: 04-01-2019 First Screening Date: Human Resources Contact Information jobs@miracosta.edu or 760.795.6854 EEO Statement: MiraCosta College is an Equal Opportunity Employer and is committed to providing an educational environment which affirms and supports diversity in its faculty, staff, and administration, and promoting an environment of inclusion. The college's commitment to diversity, equity and inclusion is expressed in the policy found at http://www.miracosta.edu/officeofthepresident/board/downloads/3400BP-Diversity-Equity-Inclusion-Adopted4-6-16.pdf

MiraCosta College
Attn: Human Resources
1 Barnard Drive
Oceanside CA 92056

jobs@miracosta.edu
760.795.6854 About MiraCosta: MISSION STATEMENT AND INSTITUTIONAL GOALS:

The MiraCosta Community College District mission is to provide superior educational opportunities and student-support services to a diverse population of learners with a focus on their success. MiraCosta offers undergraduate degrees, university-transfer courses, career- and-technical education, certificate programs, basic-skills education, and lifelong-learning opportunities that strengthen the economic, cultural, social, and educational well-being of the communities it serves.

Goal I. MiraCosta Community College District will become a vanguard educational institution committed to innovation and researched best practices, broad access to higher education, and environmental sustainability.

Goal II. MiraCosta Community College District will become the institution where each student has a high probability of achieving academic success.

Goal III. MiraCosta Community College District will institutionalize effective planning processes through the systematic use of data to make decisions.

Goal IV. MiraCosta Community College District will demonstrate high standards of stewardship and fiscal prudence.

Goal V. MiraCosta Community College District will be a conscientious community partner. About MiraCosta: (contd) THE DISTRICT, STAFF AND STUDENTS:

The MiraCosta Community College District is one of California's 114 public community colleges. The district includes the communities of Oceanside, Carlsbad, Encinitas, Cardiff, Olivenhain, Leucadia, Solana Beach, Rancho Santa Fe, Del Mar, Carmel Valley, and parts of Camp Pendleton. The single college district is governed by a seven-member Board of Trustees who are elected from each of the district's seven communities.

MiraCosta offers undergraduate degrees, university-transfer courses, career-and-technical education, certificate programs, basic-skills education, and lifelong-learning opportunities, as well as a Bachelor of Science degree in Biomanufacturing.

The college's fee-based Community Education program provides a wide variety of classes, workshops, and excursions. Tuition-free, noncredit classes also present a variety of learning opportunities at the Community Learning Center and throughout the community. In addition, the college partners with the North San Diego Small Business Development Center and hosts the Veterans Business Outreach Center.

MiraCosta College employs 204 full-time faculty, 368 regular classified staff, 13 classified administrators and 16 academic administrators. An additional 673 associate faculty work in the credit and noncredit programs, and about 150 educators or contract staff provide community education and workforce development activities.

MiraCosta students are diverse, including representation from all of California's major racial/ethnic groups and ages. The college has been designated as a Hispanic Serving Institution (HSI) organization. The credit student population is approximately 33% Hispanic, 8% Asian, 4% African American, and 7% two or more races. Diversity is also evidenced by student-veterans, re-entry students, individuals with disabilities, international students and LGBTQIA. The district boasts a long history of commitment to collegiality, civility, and mutual respect. The Sites: THE SITES:

The district operates two campuses and two centers.

The Oceanside Campus (OC) moved to its 121.5-acre site in 1964 and houses a comprehensive public community college offering credit, fee-based, and noncredit courses. In the 2016-17 academic year, the college offered general education credit courses that applied toward 66 associate degrees, 50 Certificates of Proficiency, and 61 Certificates of Achievement. Some noncredit classes and community services courses are also offered on this campus. Approximately 10,500 students, the majority of the district's students, attend the Oceanside Campus.

The San Elijo Campus (SAN) in Cardiff is positioned as the district's transfer-focused site and offers a wide range of credit courses leading to transfer and almost 40 associate degrees and career certificates. Each semester, more than 200 sections are offered on this campus to a student body of more than 3,000 students, with support networks in tutoring, counseling, library, well-being, and student activities. A rich variety of community events and workshops are also offered year-round at the San Elijo Campus.

The Community Learning Center (CLC) opened in fall 2000, serves approximately 2,500 students, and is located on 7.6 acres in downtown Oceanside. The CLC hosts a wide variety of noncredit programs, including English as a Second Language, the Adult High School Diploma Program, classes for older adults, health classes, parenting classes, and classes for those who are physically and mentally challenged. The center also houses the Cisco Networking Academy, which prepares students for computer industry certifications. Credit courses that fulfill general education requirements are also offered at this site and are intended to support students' transition from noncredit to credit enrollment.

MiraCosta College's Technology Career Institute (TCI) in Carlsbad is part of MiraCosta College's Career Education Department. It offers our local community members the opportunity to enhance their lives and their careers with low-cost, hassle-free classes, workshops, and programs. From enrichment classes to job training programs, the TCI provides the types of classes that make it easy for students to reach their goals, no matter what age. All of the programs and classes at the TCI are fee-based and not-for-credit. The TCI offers classes and certificate programs to skilled workers in industries such as high-tech manufacturing, maritime technology, and emerging technologies. Accreditation: The Small Business Development Center (SBDC) provides resources, workshops, and leadership programs for small businesses and serves all of North San Diego and Imperial Counties. The Veterans Business Outreach Center (VBOC) provides entrepreneurial development services such as business training, counseling, and mentoring, as well as referrals for eligible veterans and military spouses owning or considering starting a small business enterprise in Santa Barbara, Ventura, Los Angeles, Orange, Riverside, San Bernardino, San Diego and Imperial Counties.

MiraCosta College began offering online courses in 1995. The district typically offers approximately 275 fully online class sections each semester, with another 170 sections offered partially online.


ACCREDITATION:

MiraCosta College is accredited by the Accrediting Commission for Community and Junior Colleges of the Western Association of Schools and Colleges, 10 Commercial Boulevard, Suite 204, Novato, CA 94949, 415.506.0234, an institutional accrediting body recognized by the Council for Higher Education Accreditation and the U.S. Department of Education and approved by the California State Department of Education Office of Private Post-Secondary Education for training veterans and other eligible persons under the provisions of the GI Bill of Regulations. The University of California, California State Universities, and private universities of high rank give credit for transfer courses completed at MiraCosta College.

Specific MiraCosta College programs have additional accreditation through their respective agencies: California State Board of Registered Nursing, Commission on Accreditation of Allied Health Education Programs, State Board of Vocational Nurse and Psychiatric Technicians, California Department of Public Health Aide and Technician Certification Section, Commission on Peace Officer Standards and Training, National Certification Board for Therapeutic Massage and Bodywork, and Accrediting Commission for Schools, Western Association of Schools and Colleges (Adult High School). The Area THE AREA:

Situated between San Diego and Los Angeles, MiraCosta College benefits from multicultural influences and cultural opportunities. Interstate 5, Amtrak, and Carlsbad regional airport provide easy access to either metropolis and to Mexico. The district, which extends 25 miles along the Pacific Ocean from Camp Pendleton Marine Corps Base to the city of San Diego, attracts diverse ethnic and socioeconomic populations who live in urban and suburban communities. The intellectual environment is enhanced by the college's proximity to the University of California San Diego, California State University San Marcos, and other institutions of higher education. Along with numerous theaters, galleries, and museums, residents enjoy a moderate, year-round climate, which provides many opportunities for outdoor activities. Clery Act: As per the Clery Act of 1998, the campus security report can be found at http://www.miracosta.edu/studentservices/police/downloads/safety_report.pdf Required Applicant Documents: Resume/Curriculum Vitae
Cover Letter
Transcript 1 Additional Applicant Documents: Transcript 2
Transcript 3
Transcript 4
Formal Agency Evaluation - Non-U.S. Transcripts Quicklink for Posting: jobs.miracosta.edu/applicants/Central?quickFind=51647 function checkForSelectedStatus(){ return true;}

Organization

Working at MiraCosta College

The MiraCosta Community College District Mission is to provide educational opportunities and student-support services to a diverse population of learners with a focus on their success. MiraCosta College offers associate degrees, university-transfer courses, career-and-technical education, certificate programs, basic-skills education, and lifelong-learning opportunities that strengthen the economic, cultural, social, and educational well-being of the communities it serves.
http://www.miracosta.edu/administrative/hr/prospective_whyweworkatmiracosta.html

Both students and staff enjoy a friendly atmosphere, and the feeling that we are all here to help one another. Our diverse student body includes people from a variety of ages, ethnicities and cultural backgrounds.

  • Credit Enrollment: 14,773
  • Noncredit Enrollment: 2,479
  • Credit Enrollment by Gender: Female: 57% Male: 43%
  • Average Age: 26
  • Credit Enrollment by Ethnicity:
    • African American: 4%
    • White: 45%
    • Hispanic: 34%
    • Asian, Pacific Islander: 8%
    • Multiple: 7%
    • Other: 2%
  • Active Duty Military/Veterans/Dependents: 1,396

http://www.miracosta.edu/studentservices/applyenroll/index.html

The MiraCosta Community College District is one of California's 114 public community colleges. MiraCosta offers undergraduate degrees, university-transfer courses, career-and-technical education, certificate programs, basic-skills education, and lifelong-learning opportunities. The college’s fee-based Community Education program provides a wide variety of classes, workshops, and excursions. Tuition-free, noncredit classes also present a variety of learning opportunities at the Community Learning Center and throughout the community.
http://www.miracosta.edu/officeofthepresident/pio/downloads/mcc_mission_statement.pdf

Students who plan to transfer to a four-year university get on the right track through TAG, IGETC, UniversityLink, and other transfer programs. MiraCosta College also has one of the highest transfer rates to the University of California out of all of the community colleges in San Diego County. Our students also typically earn higher GPA's than non-transfer students. Learn more about the transfer process here: http://www.miracosta.edu/studentservices/transfercenter/index.html

Situated between San Diego and Los Angeles, MiraCosta College benefits from multicultural influences and cultural opportunities. Interstate 5, Amtrak, and Carlsbad regional airport provide easy access to either metropolis and to Mexico. The district, which extends 25 miles along the Pacific Ocean from Camp Pendleton Marine Corps Base to the city of San Diego, attracts diverse ethnic and socioeconomic populations who live in urban and suburban communities. The intellectual environment is enhanced by the college’s proximity to the University of California San Diego, California State University San Marcos, and other institutions of higher education. Along with numerous theaters, galleries, and museums, residents enjoy a moderate, year-round climate, which provides many opportunities for outdoor activities.

The San Diego Tourism Authority website describes San Diego's North County as a vast, expansive region known for its pristine beaches, natural preserves and miles of open spaces. From Del Mar to Oceanside, the North County coastline is a string of unique picturesque seaside villages that have a small-town feel.

If you're looking for opportunities for outdoor activities in San Diego, the north region has plenty. From hiking and horseback riding in Los Peñasquitos Canyon Preserve, stand-up paddle boarding and kayaking in Carlsbad Lagoon, to biking along historic Highway 101, or sport fishing, whale watching or surfing the coastline from La Jolla through Oceanside, outdoor enthusiasts are sure to be entertained. San Diego's north coastal town of Encinitas was recently named among the best surf towns in the world by National Geographic.

The North County Coastal region is home to some of San Diego's top attractions, including LEGOLAND California, Sea Life Aquarium and Legoland Water Park, the Flower Fields at Carlsbad, and the Del Mar Fairgrounds, host to the Del Mar Fair from mid-June to early July, followed by the Del Mar Thoroughbred Races until early September. There's also the San Diego Botanic Garden for a look at San Diego native flora and fauna, and at the Eastern border of North County, you'll also find the San Diego Zoo Safari Park, Las Vegas-style Indian casino gaming and a handful of great wineries and local breweries. Art enthusiasts will love the Oceanside Museum of Art and the LUX Art Institute.

San Diego's North County coastal and inland regions are also a paradise for golfers, with over 40 diverse courses to choose from. Graced by cooling breezes from the Pacific Ocean, the Arnold Palmer-designed Park Hyatt Aviara and Tom Fazio-designed Grand Del Mar golf courses are uniquely sculpted around the natural landscapes and native vegetation. San Diego's North region puts you just an hour from Disneyland yet still close to downtown San Diego where the museums of Balboa Park, the San Diego Zoo, the Gaslamp Quarter and SeaWorld San Diego are nearby.

North San Diego County is home to eight of the county’s fastest growing cities, businesses and families are drawn to North County’s sunny inland valleys and scenic coastal communities. Additional information about the business environment can be found on the San Diego North Economic Development Council website or on the Oceanside, Carlsbad, Encinitas, or San Diego Coastal Chamber of Commerce websites.

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