Director of Information Systems and Chief Information Officer

New York City, New York
Salary is commensurate with experience + benefits
Mar 08, 2019
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About the MLA

Founded in 1883 and located in New York City, the Modern Language Association (MLA) is one of the world’s largest scholarly associations, serving approximately 25,000 members in 100 countries. The association aims to advance the many areas of the humanities in which its members currently work, including literature, language, writing studies, screen arts, digital humanities, pedagogy, and library studies. The association hosts an annual convention and other meetings; sustains a wide-ranging electronic and print publishing program that includes books, journals, style guides, and an international bibliography; and advocates for humanities education and workplace equity.

Position Overview

This is an immediate full-time opening for an innovative technology leader of an evolving organization. The association’s Chief Information Officer, the Director of Information Systems brings technology vision and leadership to the MLA, with an emphasis on project prioritization and efficient resource allocation. The CIO reports to the Executive Director, serves on the MLA’s leadership team, and guides the association’s information technology strategy and operations in alignment with the organization’s goals. Are you a leader who is also willing to roll up your sleeves in order to move technology initiatives forward? You will supervise the technical team and be responsible for understanding technology trends and collaborating with colleagues on innovation and development. You will assess the organization’s technology needs, set priorities, and ensure projects are delivered in a timely and efficient manner.

You will manage reliable and scalable technology infrastructure, applications, and processes and assess the IT impact on the user experience, and you will use analytics to make informed and timely process adjustments to optimize organization results.

Key Responsibilities

  • Seeks out technology opportunities and advises the Executive Director of the benefits and risks for competitive advantage and revenue generation.
  • Establishes technology strategy and effectively communicates to staff members and organization leaders the connection to the organization’s vision.
  • Collaborates with key stakeholders and colleagues on the senior staff to prioritize workload and advance organization goals through effective technology deployment.
  • Supervises the technical team: software development, online production, data design, and systems and networks units.
  • Oversees project management for technology initiatives. Ensures appropriate technology development practices are efficiently deployed to meet association and member needs. Ensures timely and effective communications on all major initiatives.
  • Prepares and monitors technology budgets. Provides the Executive Director with key metrics for assessment of technology performance.
  • Leads contract negotiations with technology service providers.
  • Oversees MLA online production systems and operations. Establishes and enforces appropriate and consistent technology standards. Leads the development and maintenance of organization technology policies and procedures.
  • Reviews cost-benefit analyses for systems and ensures technologies are installed, updated, and retired as appropriate.
  • Encourages and assesses professional development for team members.
  • Maintains appropriate technology documentation, including business continuity plans.
  • Interprets and prioritizes association technology needs.

Education, Experience, and Skills

  • Bachelor’s degree is required. Master’s degree in a relevant field is desirable.
  • At least eight years’ experience in information technology services with at least five years of progressively responsible management experience required. Experience in higher education or association environment is preferred.
  • Project management expertise, including management of complex on-site, off-site, and cloud initiatives.
  • Successful leadership of enterprise systems through their full system life cycles.
  • Demonstrated leadership proficiency, including the ability to supervise technical staff, negotiate, and mentor others through change.
  • Excellent written and verbal communication skills, including the ability to convey complex technology ideas to broad audiences.
  • Demonstrated ability to stay abreast of technology trends.
  • Understanding of industry norms and best practices and ability to convey the importance of disaster recovery, high availability, system security, and other infrastructure issues.
  • Experience migrating from legacy systems to cloud-based platforms preferred.
  • Commitment to continuing professional development for all staff members.

This full-time, on-site position is located at the MLA offices in downtown New York City. Candidates must be able to work legally in New York State.

Please submit a résumé and the names of three references through Interfolio. Be sure to include a cover letter describing your qualifications for—and your interest in—this position.

The MLA is an equal opportunity employer and is firmly committed to complying with all federal, state, and local equal employment opportunity (EEO) laws.

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