Posting Details

Position Information

Job Title Campus Registrar Department Student Services Posting Number 03091P Location Manassas, VA: 20109 Full or Part Time Full Time Position End Date (if temporary) Required Travel Relocation Covered Salary Range $52,000 - $61,000 Position Summary Information

Basic Function

Effectively manages the Enrollment Services Center, ensuring accurate and timely information is provided to new, current and returning students on a broad spectrum of student services. Hires, trains and supervises Enrollment Services Center staff members. Handle highly sensitive and complex issues confidentially and in keeping with college and VCCS policies. Processes subpoenas in a timely manner and follow all legal guidelines associated with FERPA and other laws.

Duties and Responsibilities

Manages the entire Enrollment Services Center operations, ensuring accurate and timely information is provided to new, current and returning students on a broad spectrum of student services. Leads and directs staff to promote and sustain excellent and efficient operation of the registrar’s office. Serves as a member of the college-wide Registrars’ Work Group. Serves as the final review point for Level I the Domicile Appeals. Executes special assignments and operations that require restricted SIS access for Social Security number updates, grade changes and various audits; Manages the campus senior citizen enrollment and advising process. Process subpoenas in a timely manner and follow all legal guidelines associated with FERPA and other state and federal laws. Represents the College in court proceedings when required by subpoenas. Serves as a member of the Registrars’ Work Group and represent the Annandale Campus in registrars’ monthly meetings. Fosters collaborative working relationships with academic deans, registrars, business managers, CRO staff members and other colleagues. Handles or reviews all Level I the Domicile Appeals within the Enrollment Services Office. Handles all complex Level 1 appeals and incoming domicile cases personally and provide training to staff on domicile determination. Conducts outreach programs within the college, community, and with high schools as requested. Coordinates the office’s participation in NOVA information sessions, college fairs, high school fairs, transfer fairs and other outreach events as assigned. Provides advising to students on international admissions, academics, domicile, FERPA, and college policies and procedures. Remains current on degree programs and test interpretation to provide accurate advising information. Assists with student orientation sessions. Mentors staff members. Follows college’s guidelines and procedures to ensure proper changes in grades. Maintains current information on academic renewal, repeat policies, etc. and communicate those policies clearly to students, faculty and staff members. Ensures accurate and timely completion of enrollment verification, grade changes, weekly audits, academic renewals, CRT reports handled by registrar. Collaborates with the Central Records Office when inquiries arise about transcripts and graduation audits. Ensures student problems are resolved efficiently and effectively. Consults with appropriate college and campus departments in resolving student issues. Ensures accurate and timely entry of transfer credits and test scores.

Minimum Qualifications

Bachelor’s degree in Business Administration or related field, or equivalent applicable experience and/or training. Significant office management/supervisory skills. Prior experience working at an institution of higher education.

Preferred Qualifications

Master’s degree in Business Administration or related field, or equivalent applicable experience and/or training. Prior experience working in a community college setting.

Required Knowledge, Skills, and Abilities

Customer service is extremely important in this position. Knowledge of college policies and procedures. Knowledge of academic advising for new students. Strong supervisory skills. Strong interpersonal skills. Strong oral and written communication skills. Knowledge of PeopleSoft Information System. Knowledge of state domicile guidelines. Knowledge of international student visa requirements and SEVIS. Knowledge of FERPA. General knowledge of all campus procedures, including referrals to counselors, tuition, financial aid, veteran’s affairs, placement testing and parking. Knowledge of advanced standing policies. Ability to be attentive and accurate to details. Effective oral and written communication skills. Excellent decision making and problem solving skills.

Operation of a State Vehicle No Posting Detail Information

Open Date 03/06/2019 Close Date 03/20/2019 Open Until Filled No Special Instructions to Applicants Background Check Statement

The selected candidate’s offer is contingent upon the successful completion of an extensive criminal background
investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of
education, credit checks (relevant to employment), and other checks requested by the VCCS and NOVA such as
I-9 and E-Verify requirements. Additionally, selected candidates may be required to complete the Commonwealth’s
Statement of Economic Interest.

Additional Information Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you have a Bachelor’s degree in Business Administration or related field, or equivalent applicable experience and/or training?
   • Yes
   • No
2. * Do you have management office management/supervisory experience?
   • Yes
   • No
3. * Do you have prior experience working at an institution of higher education?
   • Yes
   • No

Applicant Documents Required Documents

1. Resume
2. Cover Letter/Letter of Application

Optional Documents