Builds relationships with all students (new, current, readmit, and transfer), but has a focus on an assigned academic division / student population. Provides incoming, returning, and continuing students with academic and career advising services including course recommendations and registration, academic and career planning, job search preparation, and academic support referrals. Implements and assists with specific outreach initiatives that enhance the retention of students. Subscribes to the philosophy of a team approach to proactive, appreciative academic and career advising. Maintains an understanding of and adapts to emerging technologies and their impact on instructional programs. Primary duties involve exercising discretion and independent judgment in matters of significance, such as administration of advising practices, procedures, and policies. This position is a grant-funded, associated with the Title III Strengthening Institutions.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
•The noise level in the work environment is usually moderate to high.

OTHER INFORMATION:
•Position requires regularly scheduled work hours during at least one evening per week and several weekends per semester.
•Beyond the regularly scheduled work days and hours, may be asked to work nights and weekends for events that require advisor participation (walk-in advising, workshops, orientation, trade presentations, special events, etc.).

The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Essential Duties and Responsibilities:Provides academic and career advising to all students, with a specific assignment to, and concentration on, advising for students in a specific division / population. Assists with classroom based and virtual student advising, as well as helping family members best understand how to help and coach their student to navigate the college experience.

Remains knowledgeable of advising practices, procedures, processes, academic programs and College services. Specifically remains current in College practices, procedures, and policies associated with program offerings. Maintains comprehensive understanding of admissions and financial aid.

Assists with the implementation and coordination of a case management approach to advising, retention, student success, and completion initiatives.

Provides career and academic guidance and referrals to appropriate campus services when encountering academic, life, or development issues. These areas include course selection, academic planning, career development, support services, transfer opportunities, and College practices, policies, and procedures. Conducts and analyzes student career assessments. Clarifies students' goals, helps create, and proactively maintains, a personalized student academic and career advising plan to help students reach those goals.

Provides students information about job, internship, and volunteer opportunities. Assists students with the development of resumes, cover letters, and other job search correspondence as they progress through their chosen academic program.

Works with at-risk, probation, and previously dismissed students. Develops Academic Improvement Plan for probation and dismissed students, and Satisfactory Academic Progress (SAP) plan for students who require SAP for access to financial aid.

Remains current with academic program offerings and new program options. Evaluates and recommends improvements for academic program offerings and initiatives. Familiarity with National Academic Advising Association (NACADA) practices.

Serves as liaison to assigned academic division / student population to represent advising interests and to enhance communication, providing support with regard to curriculum and the College Catalog.

Serves as instructor for the GEN 1000: First-Year Seminar course as directed by supervisor.

Updates student records and maintains confidential student information. Actively collaborates to develop student learning outcomes assessments to enhance responsiveness of academic and career advising efforts. Compiles and reports relevant data to assist in the assessment of academic and career advising services and programs.

Adheres to ethical standards including the Family Educational Rights and Privacy Act (FERPA) guidelines and is knowledgeable about appropriate federal, state, and college policies, practices, and procedures.

Completes other duties as assigned.
Other Skills and Abilities:•Demonstrated ability to advise a variety of students, including students interested in distance learning opportunities.
•Demonstrated knowledge of college degree program requirements and understanding of curriculum.
•Excellent verbal, written, and oral communication skills; active listening skills to accurately interpret what others are saying; ability to articulate.
•Demonstrated ability to effectively communicate one-on-one, in small groups, and in classroom situations.
•Ability to multitask and thrive in a dynamic, changing environment required.
•Demonstrated ability to work with a diverse group of students, faculty and staff.
•Ability to work as a team player and collaborate with colleagues.
•Effective problem solving skills.
•Ability to manage high volume of fast-paced student appointments, especially during high-traffic advising seasons and scheduled walk-in advising events.
•Ability to work a flexible schedule.
•Demonstrated knowledge of Microsoft Office Suite software with emphasis on Word, Excel, Outlook, and PowerPoint.
Required Education and/or Work Experience:•Bachelor Degree in college student personnel, business, communications, human relations, social services, education or related area required.
•Master's degree strongly preferred.
•Experience in higher education, academic advising, or related experience required.