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Assistant Director of Student Experience

Employer
National Louis University
Location
Chicago, Illinois

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Job Details

The Assistant Director of Student Experience supports the mission and strategic plan of the University by providing resources and services that complement the academic experience at NLU. The Assistant Director provides consistent leadership of new student orientation, orientation leaders, and first year experience activities, and also assists with compliance efforts related to student behavior. Additionally, the Assistant Director will expand services to respond to student homelessness, food insecurity, and campus inclusion.The Assistant Director reports directly to the Director of Student Experience and serves as a key member of the Student Experience team.

Outcomes:

• Connects with students in crisis, refers to counseling services, and be an on-campus resource for conflict resolution to assist with the student conduct hearing officer by following up and responding to behavior incidents on campus. Responds to health and wellness reports, refers students to internal and external resources to support well-being. 
• Facilitates a seamless summer orientation program for undergraduate students. Successfully onboards, trains, and supervises the orientation leader program. Supervises a NODA/Student Affairs intern. Maintain quarterly online orientation through the management of the online course and coordinate all content updates; 
• Productively assists with all Student Experience events and programming.
• Implements and executes annual One Book One NLU program through the selection of the text, distribution and promotion, and annual programming; 
• Expands wraparound services to support student homelessness, food insecurity, and diversity/inclusion issues.

Competencies:

• Ability to reconcile differences and negotiate positive outcomes
• Act in a way that demonstrates personal integrity
• Able to take on a wide variety of tasks and manage priorities effectively
• Skilled at focusing on the needs of our students and responding to those needs in an effective and timely manner
• Adept at building relationships with both external and internal partners
• Experience in coaching and building student confidence and engagement
• Capable of spending the time needed to learn about each student and understand their individual interests and concerns
• Establishes and communicates ground rules with students in order to mitigate disruptive behavior

Experience:
• Minimum of 5-7 years working in Student Affairs, including behavior intervention or advising, first year experience or orientation, and student life.
• Some experience working with highly diverse, non-traditional student populations
• Knowledge and understanding of student programming and event planning
• Minimum of 3-5 years of experience working with federal and state requirements for sexual misconduct enforcement and behavior intervention

Education:
• Bachelor’s Degree required preferably in Student Affairs, Student Personnel, Higher Education or Adult Education

Organization

National Louis is a 130+ year old university that has been grounded in the values of innovation, access, and excellence from its inception. As an institution we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student focused community that is committed to continuous improvement and asks how do we become more “student ready” so that we may better serve our students. We believe that through education we are able to empower change and build healthy communities. Our community works hard in the service of students and supports one another like a family.

At National Louis University we offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful. NLU employees and dependents are offered a wide range of benefits, including but not limited to, Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Benefits.

Points of Pride

  • NLU’s National College of Education has had 72 alumni honored by the Golden Apple Foundations of Chicago and Rockford with one of the most prestigious education honors in the state of Illinois and more than any other school of education in the state.
  • NLU is among the top 25 most diverse national universities according to the 2013 U.S. News & World Report rankings.
  • Our students enter the work force earning an estimated $43,000 per year after graduation, ranking NLU among the top five of all Illinois post-secondary schools, as cited by the College Database.
  • Our M.A. in Psychology is the second largest non-clinical master’s program in psychology in Illinois.
  • NLU has received more than $65 million in funding for applied research projects in urban development, childhood development, school improvement and teacher preparation

For more information about NLU Careers, please visit: https://www.nl.edu/about/employment/

National Louis University is an Affirmative Action/Equal Access/Equal Opportunity Employer dedicated to the achievement of excellence and diversity among its students, faculty and staff. NLU is committed to fostering a diverse and inclusive community and strongly encourages all qualified individuals to apply.

Company info
Website
Telephone
888-658-8632
Location
122 S. Michigan Ave.
Chicago
IL
60603
US

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