Assistant Director of Student Experience
The Assistant Director of Student Experience supports the mission and strategic plan of the University by providing resources and services that complement the academic experience at NLU. The Assistant Director provides consistent leadership of new student orientation, orientation leaders, and first year experience activities, and also assists with compliance efforts related to student behavior. Additionally, the Assistant Director will expand services to respond to student homelessness, food insecurity, and campus inclusion.The Assistant Director reports directly to the Director of Student Experience and serves as a key member of the Student Experience team.
• Connects with students in crisis, refers to counseling services, and be an on-campus resource for conflict resolution to assist with the student conduct hearing officer by following up and responding to behavior incidents on campus. Responds to health and wellness reports, refers students to internal and external resources to support well-being.
• Facilitates a seamless summer orientation program for undergraduate students. Successfully onboards, trains, and supervises the orientation leader program. Supervises a NODA/Student Affairs intern. Maintain quarterly online orientation through the management of the online course and coordinate all content updates;
• Productively assists with all Student Experience events and programming.
• Implements and executes annual One Book One NLU program through the selection of the text, distribution and promotion, and annual programming;
• Expands wraparound services to support student homelessness, food insecurity, and diversity/inclusion issues.
• Ability to reconcile differences and negotiate positive outcomes
• Act in a way that demonstrates personal integrity
• Able to take on a wide variety of tasks and manage priorities effectively
• Skilled at focusing on the needs of our students and responding to those needs in an effective and timely manner
• Adept at building relationships with both external and internal partners
• Experience in coaching and building student confidence and engagement
• Capable of spending the time needed to learn about each student and understand their individual interests and concerns
• Establishes and communicates ground rules with students in order to mitigate disruptive behavior
• Minimum of 5-7 years working in Student Affairs, including behavior intervention or advising, first year experience or orientation, and student life.
• Some experience working with highly diverse, non-traditional student populations
• Knowledge and understanding of student programming and event planning
• Minimum of 3-5 years of experience working with federal and state requirements for sexual misconduct enforcement and behavior intervention
• Bachelor’s Degree required preferably in Student Affairs, Student Personnel, Higher Education or Adult Education