Associate Director of Community Programs

Job description

Job location: Illinois

Employment Type: Full-time
Posted data: 2019-03-01
Req: JR04293
Department70680 VP For Civic Engagement

About the UnitThe Office of Civic Engagement and External Affairs is responsible for a diverse portfolio of programs and initiatives related to community relations, civic and City/State/Federal government relations, economic development, corporate relations, business diversity, and educational outreach programs, while supporting faculty and local community-based research projects and initiatives. The office works closely with internal and external stakeholders on a range of quality of life initiatives, including public education, community development, workforce development, arts and culture, public safety, employer-assisted housing, and civic partnerships.

Job Information

Job Summary:

The purpose of this role is to provide strategic & tactical alignment of Technical and Organizational Development services to various program participants. This is accomplished by developing, managing, and maintaining strategic relationships within the assigned participant organizations. The Associate Director will engage at a deep level, working in small teams to build the capabilities, systems, and processes needed to deliver bottom-line results and then encourage sustainability. The Associate Director will function as a coach to community based nonprofit leaders. As such, the Associate Director plans, develops, implements and administers performance development, strategic goals and succession management programs for Community Programs Accelerator Awardees.   In addition, the Associate Director will manage corporate partner resources and campus resources to ensure high quality implementation of client driven solutions.

This position, under the leadership of the Director, acts as an organizational development liaison and advisor to Community Programs Accelerator Awardees.  This includes establishing strong partnerships and providing informal leadership when necessary. The Associate Director will have strong influence and accountability in the development and execution of Technical and Organizational Development strategy. This includes, but is not limited to: system training & development, programs customization & implementation strategies, T&D communications out to the organization, coaching to organizational leaders and decision making with organization leadership team.


Strategic Development of Capacity Building Activities:

  • Contributing to the identification of needs for capacity-building actions through needs assesments and analysis;
  • Contributing to the design of the capacity-building strategy and coordinating a group of experts working on strategic aspects of capacity building;
  • Contributing to the design of tools and actions (e.g. seminars, etc.) including writing calls for providers, assessing bids, preparatory meetings with selected service providers, etc.;
  • Keeping up to date with capacity-building and training policies and tools developed outside of urban practitioners and policy- makers.

Delivery of Capacity Building Activities:

  • Builds and sustains productive working relationships with other offices and areas throughout the University and surrounding community, ensuring effective partnerships, optimal utilization of shared resources, and awareness of common interests.
  • Coordinating service providers commissioned by the Accelerator to support design and delivery of capacity-building actions (experts, trainers, training institutions, etc.);
  • Provide, strategic guidance, technical support and resources management to client community and faculty awardees.
  • Perform organizational assessments using a variety of proven methods to uncover and solve complex organizational problems and contribute to new growth opportunities. 
  • Develops organizational engagements and guiding clients to deliver organizational transformations & change.
  • Performs relevant administrative planning and implementation for task/project completion and provides support for organizational analysis, design and implementation of projects.
  • Assists with the review of proposals, sub-agreements and reports for the Accelerator program.
  • Maintains a close and highly responsive relationship with the awardees’ day-to-day activities. Confirms and prioritizes project plans and deliverables as agreed upon between the Accelerator and Awardee’s.
  • Provides data analysis, record keeping, research and other duties as may be required.
  • Performs other special projects and duties as assigned.


  • Quick-minded, ability to multi-task, and manage multiple projects simultaneously required.
  • Ability to work successfully with the broader University Community, including students, faculty and staff required.
  • Ability to work with civic organizations and grassroots community-based organizations required.
  • Ability to work under pressure and take on new assignments as needed required.
  • Ability to meet deadline and manage multiple tasks and competing priorities simultaneously required.
  • Considerable skill in working both independently and as part of a team required.
  • Demonstrated outstanding written, verbal, organizational, analytical and interpersonal skills required.
  • Regular attendance with occasional evenings and weekends required. 
  • Energy and enthusiasm required.
  • Knowledge of Coaching
  • Knowledge of Change Leadership/Management
  • Knowledge of Performance Management
  • Knowledge of Leadership Development
  • Knowledge of Organizational Development & management in the social impact sector
  • Self-motivated and able to work independently required.
  • Strong knowledge of Civic Engagement’s Community Outreach programs preferred.
  • Experience working on the creation of new programs preferred
  • Excellent verbal and written communication skills, including for executive-level audiences required.
  • Advanced proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint) and Google Docs required.
  • Advanced proficiency in Social Media (Twitter, Instagram, Facebook) required.
  • Knowledge of nonprofit organizations on the South Side preferred.

    Additional Requirements

    Education, Experience, or Certifications:


    • Bachelor's degree required 
    • Master’s degree preferred


    • Minimum 5 years of relevant experience.
    • Three years’ experience working within or leading a nonprofit preferred
    • Three years’ experience consulting with nonprofits preferred

    Required Documents:

    All required documents must be submitted to be considered for this position

    • Resume
    • Cover Letter
    • Reference list
    • Finalists will be required to submit a writing sample

    NOTE: When applying all documents MUST be uploaded under the Resume/CV section of the application.

    Benefit EligibilityYes

    Pay Frequency

    Pay RangeDepends on Qualifications

    Scheduled Weekly Hours37.5


    Job is Exempt?Yes

    Drug Test Required?No

    Does this position require incumbent to operate a vehicle on the job?No

    Health Screen Required?No

    Posting Date2019-03-01-08:00

    Remove from Posting On or Before2019-09-01-07:00

    Posting Statement:The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

    Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

    The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:  Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.




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    Job No:
    Posted: 3/1/2019
    Application Due: 6/22/2019
    Work Type: