Associate Director , MBA Program Office - McDonough School of Business

Associate Director , MBA Program Office - McDonough School of Business

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Associate Director , MBA Program Office - McDonough School of Business (MSB)
The Associate Director for the MBA Program Office is responsible for assisting in the effective delivery of an exceptional MBA experience for approximately 950+ Full-time and Evening MBA students. This includes activities and responsibilities relating to both the academic and co-curricular components of the MBA program. Associate Directors serve as academic advisors for multiple cohorts of students in each class of either the Full-time or Evening MBA Program—overall 140-210 students, depending on which program and cohort they are currently advising. Academic advising involves regular communication with students regarding curriculum planning, degree progress, and academic difficulties (if any). As needed, s/he also serves as general liaison with other university offices (e.g., University Registrar, Academic Resource Center, Counseling and Psychiatric Service, Office of Global Studies) to support students with any other academic or personal issues. This Associate Director will play an instrumental role in the co-curricular development and support of MBA students, and the oversight of student club budgets and finances.

Associate Directors work as part of a team of nine student service/program office professionals who together oversee and promote excellence in all aspects of the MBA student experience. This includes management of both the academic experience (e.g., curriculum planning, registration, graduation audit) and the co-curricular experience (e.g., student government and clubs, leadership development, celebratory events, graduation). Associate Directors will have managerial opportunities including supervising assistant directors, support staff and/or student workers, and will also manage projects that effect students' experiences while at MSB. Rather than primarily executing and implementing projects and policies, Associate Directors are expected to take leadership roles on program initiatives including orientation, graduation, academic registration, and academic planning. Duties for the Associate Director include but are not limited to:

Academic Advising and Oversight
  • Counsel and advise multiple cohorts of students in the Full-Time or Evening MBA Program regarding course work and program requirements. Evaluate and approve add/drop requests of advisees. Evaluate student records to ensure completion of graduation requirements. Track progress to ensure students maintain required 3.0 GPA at the end of each module and provide academic counseling and support as needed. Review and clear all advisees for Graduation.
  • Assist with the creation of student handbook, admitted student materials and intranet content.
  • Provide support for faculty in the delivery of their classes.
  • Develop and manage academic and professional development programs, such as Excel/Powerpoint workshops.

Co-Curricular Support
  • Support MBA student organizations and clubs in event planning and execution, election of new officers, and training of new student leaders.
  • Collaborate with MBA Career Services to support students planning and participating in career treks and conferences.
  • Ensure student events follow university and MSB policies regarding space allocation, alcohol consumption, contracts, allowable purchases, etc.
  • Assist students in planning and executing MBA functional career days.
  • Support and create service opportunities for students.

Program Events
  • Lead one or more program events, such as Orientation, logistics for the Opening Term and Global Business Experience, end-of-term and monthly study break celebrations, Disorientation, Reorientation, McDonough Cup, and MBA Commencement.
  • Coordinate logistics for co-academic and professional events, such as Training the Street.

Technology and Communications
  • Assist in managing and developing technologies that enhance the experience of MBA students.
  • Update and improve OrgSync, the internal communications site allowing the management of approximately 45 student Orgs and 7 FT and EP class portals as one.

Operations & Budget
  • Monitor student organization budgets and finances.
  • Ensure student activities comply with university and MSB policies and procedures.
  • Coordinate logistics for the summer onboarding of 425+ new students.
  • Oversee the graduate assistantship program for the MBA Program. Serve as project manager for identifying and hiring over 120 graduate assistants to support faculty, staff, and departments throughout MSB. Maintain contact with HR and student employment to ensure compliance with Georgetown policies and procedures.

  • At least 5 years in a student services and/or higher education environment, which may be substituted with experience in a comparable MBA program
  • Experience in a University setting is highly preferred
  • Must be a multi-tasker, extremely organized, and have the ability to work in a high pressured environment, with strong interpersonal and problem-solving skills. Must be a self-starter
  • Must have strong attention to detail and be able to work under tight deadlines
  • Must be proficient with Microsoft Office with some knowledge of database software and basic web editing tools
  • Strong interpersonal and problemsolving skills required
  • Master's degree preferred

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Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

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