Assistant Director of Financial Aid
University of San Francisco

R0000821
USF Hilltop Campus

Job Title:
Assistant Director of Financial Aid -

Job Summary:
Under the direction of the Associate Director of Student Financial Aid, the Assistant Director of Financial Aid oversees major functional areas in a highly automated Financial Aid Office. The Assistant Director provides direction, planning, and coordination over key areas of customer service and financial literacy in the Financial Aid offices. This includes program oversight of private loans, private scholarships, graduate financial aid process support, and oversight of Student Financial Services center. The Assistant Director processes financial aid eligibility and awards, advises students, represents the Department in administrative and public venues, and has a key role in decision-making and policy development as it relates to customer service, using analytics to support service changes for all students.

Full Job Description:
ESSENTIAL FUNCTIONS AND DUTIES

• Serve a key member of the customer service team, managing the private loan and private scholarship programs (combined $10M revenue for the University)
• Oversee customer service center for Financial Aid and Student Accounts. Provide additional support for graduate grant awarding, processing, and compliance
• Recommends efficiency changes to all customer service related operations of the financial aid department
• Provides support in the day-to-day operations of student financial aid services that includes administering a very large financial aid program while ensuring compliance with all funding source requirements.
• Reads, interprets, communicates, and administers federal and state regulations and College policies as they apply to financial aid. Notifies other college departments of federal and state requirements for participation in applicable aid programs.
• Advises students and parents on financial aid and budgeting issues. Conducts financial aid sessions and assists with high school financial aid nights for the local area
• Attends federal conferences and represents the institution as needed at professional meetings
• Assists Associate Director of Student Financial Aid in the supervision, management, and training of staff and support employees.
• Maintains expertise in all areas of financial aid so that the department can plan and react positively to changing federal, state, and institutional policies that affect student financial assistance.
• Formulates, implements, reviews, and evaluates policies, procedures and standards to ensure departmental compliance with required consumer information and third party financial aid resources.
• Leads collaborative efforts with other administrative and academic offices, committees, and individuals in formulating up-to-date procedures and practices related to financial aid.
• Advises students and parents regarding financial aid programs. Refers students as appropriate to other institutional personnel such as Counseling, Admissions, and the Academic Learning Center.
• Performs verification, professional judgment, needs analysis, eligibility confirmation, and financial aid awards in accordance with federal, state, and institutional policies.
• Ensures accurate and timely communications to students and potential students regarding financial aid awards.
• Analyzes various system generated reports such as grade and enrollment status reports to verify compliance and eligibility of students receiving aid under federal and institutional guidelines.
• Coordinates accurate and timely preparation and filing of required state, federal, institutional and other external reports.
• Advises and collaborates with the Financial Services staff and senior management to plan and implement short and long-term goals, policies, and objectives that enforces and ensures adherence to policies and procedures.
• Must be able to travel and work occasional nights and weekends
• Performs special projects and other duties as assigned.

REQUIREMENTS

The person selected will have the following qualifications:

Minimum Required Qualifications:

• Bachelor's Degree
• 3 Years of relevant higher education enrollment operations and management experience
• Working knowledge of Microsoft Office
• 1-3 years of Title IV reconciliation and compliance

Preferred Qualifications:

• Master's preferred
• Banner knowledge

Full-Time/Part-Time:
Full time

Pay Rate:
Salary

To apply, visit https://usfca.wd5.myworkdayjobs.com/en-US/USF_Staff/job/USF-Hilltop-Campus/Assistant-Director-of-Financial-Aid--_R0000821.

The University of San Francisco is located in the heart of one of the world’s most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco's first university, and its Jesuit Catholic mission helps ignite a student’s passion for social justice and a desire to “Change the World From Here.” For more information, visit http://www.usfca.edu.







Copyright ©2017 Jobelephant.com Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency

jeid-6a12e3c4ff04ac4f8f7c3f39651fcd78