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Conference Sales Manager

Employer
University of Massachusetts Amherst
Location
UMass Amherst

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Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Conference Sales Manager

Job no: 497945
Work type: Staff Full Time
Location: UMass Amherst
Department: Conference Services
Union: PSU
Categories: Food Service/Hospitality

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Under the direct supervision of the Director of Sales is responsible for finalizing group business while maximizing conference/banquet space to meet/exceed sales goals. As the Sales Manager, one solicits, negotiates and books new/repeat business via outside sales calls, telemarketing, mailings, networking, etc. Works closely with Conference Services coordination and registration staff as well as Summer Conference Housing.

Essential Functions

  • Identify, contact, and sell University Conference Services, to potential clients. Maximize sales of dining, catering, hotel, registration, and housing services.
  • Negotiate and prepare contracts between clients and the University of Massachusetts. Prepare conference budgets. Tentatively schedule and arrange all facilities, goods and services requested during contract negotiation.
  • Track lost business and work to recoup such business. Track and work to retain repeat business.
  • Communicate the transmission of conference details to coordination and registration staff in an accurate and timely manner.
  • Develop sales presentations for University staff and faculty and for non-University groups interested in holding conferences at the UMASS Amherst campus.
  • Create, update and maintain the Conference Services sales materials and other marketing materials for new or potential clients.
  • Assist with the overall UCS marketing plan in conjunction with the Director of Sales.
  • Represent University Conference Services at trade shows and conferences. Gather marketing statistics relevant to the sales area.
  • Evaluate and track conference sales and marketing efforts using appropriate industry standards.
  • Foster positive working relationships with service providers including, Dining Services, Campus Center Hotel, Mullins Center, Athletics, Housing Services, Academic Scheduling, Parking Services, Physical Plant, Health Services, and local businesses.
  • Ability to travel to make sales calls and attend trade shows.
  • Understands, is committed to, and supports affirmative action and non-discrimination goals and customer focused quality services.
  • Perform other related duties as required.

    • Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

    • Bachelor’s Degree in the hospitality industry, business, sales and marketing, or related field of study and at least 4 years’ experience in the hospitality industry OR an Associates degree in the hospitality industry, business, sales and marketing, or related field of study and at least 6 years’ experience in the hospitality industry.
    • Sales and marketing experience, event planning experience, budget experience, and supervisory experience required.
    • Must be detailed oriented and possess strong people skills.
    • Strong written and verbal skills required.
    • Knowledge of windows based software required.

    Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

    Experience in an academic or non-profit business strongly preferred

    Work Schedule

    Monday-Friday 9AM-5PM. Occasional nights, weekends, and travel.

    Salary Information

    Grade 26

    PSU Salary Schedule https://www.umass.edu/humres/psu-salary-ranges

    Special Instructions to Applicants

    Please submit a resume, cover letter and three references by March 18th, 2019.

    UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

    Advertised: Feb 21 2019 Eastern Standard Time
    Applications close:

    Organization

    The University of Massachusetts Amherst is one of the preeminent public research universities in America. Nestled in idyllic Amherst, Massachusetts—often called “The top college town in North America”—the campus is consistently ranked among the top public research universities in the nation, and offers a rich cultural environment in a rural setting close to major urban centers. 

    As one of the nation's top public research universities – as measured by national and international rankings, academic citations, and research funding – the campus spends more than $180 million on research each year, demonstrating its contribution to the nation’s position as a technological and economic leader. The university works in conjunction with academic, government, and private partners to translate new knowledge and scientific discoveries into technical innovations and scholarly works that create opportunities for students, faculty and the public. 

    Eight schools and colleges offer more than 85 undergraduate majors, 68 master’s and 48 doctoral degree programs, many counted among the top programs in the nation and world. UMass Amherst is also home to New England's premier honors college.

    The 1,159 full-time faculty members are dedicated teachers and world-renowned researchers and the campus has regularly been listed among the top performers in terms of faculty awards. With over 24,000 students from all 50 states and over 70 countries, the student body is the most academically successful in the history of the campus. Students participate in 240 organizations, 21 NCAA Division I athletic teams, extensive intramurals, living-learning residence halls, community service, and internships. With one of the largest residential life systems in the nation, UMass Amherst houses approximately 12,000 students on campus. The university is enjoying a facilities renaissance, including new buildings in the sciences, the arts, and recreation. UMass Amherst is part of the Five College consortium with Smith, Mount Holyoke, Hampshire and Amherst colleges.

    As an employer, the University of Massachusetts Amherst is a national leader in developing family-friendly policies, benefits and amenities designed to help faculty members develop both productive careers and satisfying personal lives. The university offers one of the nation’s most generous parental leave policies. The university is also part of the Academic Career Network, a regional consortium formed to serve dual-career couples and encourage greater diversity in the academy.

     

    Company info
    Website
    Telephone
    4135454894
    Location
    181 PRESIDENTS DR
    Whitmore Administration Building
     Amherst
    Massachusetts
    01003
    US
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