Project Technician
- Employer
- University of North Carolina at Greensboro
- Location
- Greensboro, NC
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- Faculty Jobs
- Arts & Humanities
- Administrative Jobs
- Academic Affairs, Research Staff & Technicians
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
UNC Greensboro, located in the Piedmont Triad region of North Carolina, is a higher-research activity university as classified by the Carnegie Foundation. Founded in 1891 and one of the original three UNC system institutions, UNCG is one of the most diverse universities in the state with nearly 20,000 students and over 2,700 faculty and staff members representing more than 90 nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 100 areas of study, as well as 74 master’s and 32 doctoral programs, UNCG is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter and Instagram.
Primary Purpose of the Organizational UnitThe Facility Services Department is a service organization comprised of skilled professionals dedicated to the continuous maintenance, operation, and improvement of the University Facilities and Grounds in order to provide a safe, clean, and well functioning environment for all members of the University community.
Position SummaryThis position is mainly responsible for completing floor care projects on campus. This position completes general and detail cleaning in academic, administrative, and performance buildings on campus. This position also provides good customer service and completes special projects such as furniture and supply moves. Supervisor may assign other job-related duties not specifically listed under essential tasks.
This position is a mandatory position as defined in the Adverse Weather and Emergency Event Policy.
Minimum QualificationsSome knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; an equivalent combination of training and experience. Special certification may be required for some of these positions. Special note: this is a generalized representation of positions in this class and is not intended to identify essential functions per ADA. Examples of competencies are typical of the majority of positions, but may not be applicable to all functions.
Additional Required Certifications, Licensures, and Certificates Preferred QualificationsHigh School Diploma or GED
One to two years’ experience in the use and care of floor care maintenance equipment
Valid driver’s license is required
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Special Instructions to ApplicantsApplicants are required to upload a list of at least three (3) professional references that includes:
- Name,
- Company Name,
- Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.
- Email Address
- Contact Phone Number
Customer Service
Essential TasksStrives to improve the level of customer satisfaction and provides a service that meets both internal and external customer’s expectations on a routine basis. Handles routine inquiries and advises supervisor of complaints from customers. Whenever possible, assists supervisor with resolution of problems. Demonstrates professional and positive interactions with customers daily.
Key Responsibilities Key ResponsibilitySpecial Projects/Floor Care/Additional Duties
Essential Tasks1)Special Projects
a)Campus Special Projects: Performs periodic deep cleaning of campus restrooms, public areas, classrooms, and all other academic and administrative areas owned and/or operated by the University of North Carolina Greensboro. Utilizing various equipment such as (but not limited to): TFC-2000, Kaivac Cleaning Machines, Turboforce Restroom Cleaners, etc.
b)Exterior Building Projects: Responsible for outside areas (including porches) up to 25 feet from any building entrance. This includes outdoor waste receptacles, cigarette urns, pressure washing, leaf blowing/sweeping and aids in the evaluation of snow removal needs.
c)Moves: Coordinates with customer and communicates with supervision to ensure customer satisfaction. Utilizes departmental labor-saving equipment to ensure safe and effective transportation of university property. Adheres to the Departmental Moving SOP, especially in regards to evaluating the weight, time, number of items to be moved and availability of an elevator within the facility.
2)Floor Care
a) Carpeted Floor Areas: Performs daily floor care tasks as assigned such as vacuuming and stain prevention. Performs periodic floor care tasks to include, but not limited extraction, bonneting and other processes deemed necessary or assigned by supervision.
b)Hard Surface Floor Areas: Dust mops daily and mops as scheduled to remove excess dirt and to preserve finish. Cleans baseboards regularly or as scheduled by supervisor. Use of labor saving equipment (scrubbers) is required if the equipment is available.
c)Periodic floor maintenance: stripping, top scrubbing, refinishing, and other related tasks as assigned by supervision.
Cleaning Responsibilities
Essential Tasks1)General Cleaning: Expected to perform general and detail cleaning in private and public areas to include (but not limited to) hallways, stairwells, elevators, restrooms/locker rooms, entrance areas, lobbies, gymnasiums, classrooms, lounges, auditoriums, dressing rooms, offices, suites, housekeeping areas and other areas per the assigned cleaning routine or as assigned by supervision.
2)Safety: Understands, notifies, and reports safety hazards and corrective actions that must be taken regarding the accident, as required by OSHA.
3)Training: Completes professional development instruction each fiscal year as directed.
4)Sustainability: Correctly utilizes recycling receptacles as instructed by OWRR to assist in UNCG’s commitment to sustainability as a core value of institutional operations.
Equipment Maintenance and Care
Essential Tasks1)Transporting equipment
a)Moving equipment: Ability to safely move equipment across campus based upon business need for individual building, or department.
b)Broken/Damaged Equipment: File log in/out information to departmental maintenance technician and transport equipment to departmental maintenance shop for repairs. Upon completion of repair transport equipment back into building.
c)Equipment Diagnosis: Ability to identify equipment deficiencies and resolve some equipment issues i.e. Clogged vacuum, broken vacuum belt, frayed cord and other small equipment breakdowns.
Performs advanced operations of equipment such as using restorers, buffers, auto scrubbers, burnishers, ready space machines for maintaining floors, removing and reapplying finish, spot cleaning, extracting carpet, etc. Removes and properly disposes of recyclables including: office paper; cans; bottles; co-mingled and cardboard according to color coding chart. Cleans and sanitizes on a daily basis all fixtures, showers, floors, exterior of dispensers’ door push and kick plates, restroom receptacles, partitioners and rails. Monitors stairwells, entrance areas and common areas for cleanliness. Dust mop and damp mop as needed. Vacuums carpets in common areas and entrance mats as needed. Regularly checks for and cleans wall spots. Performs high and low dusting. Cleans hallway trash and recyclables receptacles.
Competency Level Journey Competency Competency Customer Service Competency DescriptionRecognizes potential problems in service; addresses and resolved in a timely manner. Builds trust by forging strong relationships and being instrumental in meeting customers’ service needs. Recognizes customer’s unique service needs and understands expectations. Demonstrates ability to recognize need for schedule changes.
Competency Level Journey Competency Competency Communication Competency DescriptionListens to co-workers/customers questions in order to accomplish tasks and offer resolution. Selects appropriate person or written source to get answers. Provides background information of problem; identifies causes of the problem; offers resolution. Consistently demonstrates the ability to effectively express thoughts, ideas and information (verbal and non-verbal) concerning non-routine work issues.
Competency Level Journey Competency Competency Safety and Health Compliance Competency DescriptionTakes action to correct hazards. Uses and identifies personal protective and safety equipment when appropriate and/or required. Identifies and corrects conditions that affect employee safety; upholding safety standards. Reads MSDS and original labels before applying or mixing chemicals. Ensures chemicals are labeled and environmentally safe receiving minimal supervision. Takes an active role in promoting and talking about health and safety issues. Properly operates/uses equipment in a safe manner with minimal supervision. Actively notifies supervisor and lead person of safety concerns; assists co workers in safety and health issues, and makes recommendations for resolution
Competency Level Journey Competency Competency Interpersonal Skills Competency DescriptionDevelop and maintains effective working relationships with others in order to encourage and support communication and teamwork. Communicates with management to obtain an understanding of the organization mission and objectives. Demonstrates personal accountability for completion of required tasks assuring quality results. Demonstrates an understanding of one’s role within the organization and displays a positive and professional behavior.
Competency Level Journey ADA Checklist ADA Checklist"R" for Rare (0-30%), "O" for Occasional (30-60%), "F" for Frequent (60-90%), "C" for Constant (90-100%)
Physical Effort Hand Movement-Repetitive Motions - F, Hand Movement-Grasping - F, Holding - F, Finger Dexterity - F, Reading - C, Writing - F, Eye-hand coordination - C, Vision-Visual inspection - C, Hearing - C, Talking - C, Standing - F, Walking - F, Lifting-0-30 lbs. - F, Lifting-30-60 lbs. - O, Pushing/Pulling - F, Climbing-Stairs - F, Bending - F, Squatting - O, Reaching - O Work Environment Driving - Car/Truck - O, Night/Dark - C, Inside - F, Outside - F, Ventilation ConditionsDust - F, Chemical Spills - F, Infectious Bacteria - O, Overtime - R Applicant Documents Required Documents- List of References
- Resume/CV
Required fields are indicated with an asterisk (*).
- * Do you have previous floor care experience?
- Yes
- No
- * Do you have one to two (1-2) years of experience in the use and care of floor maintenance equipment?
- Yes
- No
- * Please indicate how you learned of the vacant position for which you are applying:
- UNCGjobsearch Website
- Piedmont Triad Area Newspaper
- The Chronicle of Higher Education
- Inside Higher Ed
- Other professional journal / website
- NCWorks.gov
- UNC School System Job Board
- Personal Networking
- Indeed.com
- NorthCarolinaDiversity.com
- Other
- * If you selected "Other", please provide the name of the resource here.
(Open Ended Question)
Organization
UNCG at a Glance
Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make.
With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.
UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.
The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a “research university with high research activity” and for “community engagement” in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.
Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.
As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.
Although much has changed, some things remain the same. The university motto — “Service” — continues to be a guiding principle put into practice through all aspects of university life.
UNCG Schools and College of Arts & Sciences
The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22;College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.
Achievements & Accolades
UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now: http://newsandfeatures.uncg.edu/.
Challenging Academic Programs
UNCG’s slate of online programs has earned a top 10 ranking for affordability from BestColleges.com.
Supportive Environment
Engaged Community
Careers at UNCG
UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.
- Website
- https://spartantalent.uncg.edu/
- Telephone
- 336-334-5009
- Location
-
723 Kenilworth Street
Greensboro
NC
27402
US
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