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Student - Niles Computer Help Desk Technician

Employer
Southwestern Michigan College
Location
Dowagiac, MI

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Faculty Jobs
Arts & Humanities
Administrative Jobs
Academic Affairs, Research Staff & Technicians, Technology, IT Support & Training
Employment Type
Full Time
Institution Type
Community College
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Job Details

Posting Details

Position Information

Posting Number 20110703 Job Title Student - Niles Computer Help Desk Technician Pay Rate $9.25 per hour Job Category Student Department COMPUTING SERVICES/IT Position Summary Information

Job Description Summary

Southwestern Michigan College is seeking a Computer Technician for the Help Desk.

The Computer Technician will work approximately 15-20 hours per week. Responsibilities include first and second level desktop support, AV support, break/fix, software and hardware installation along with daily operations.

Minimum requirements include: knowledge of MS desktop applications, Intel and Apple processors, customer service experience, excellent organizational skills, strong troubleshooting ability, and the ability to work in a team environment.

Required Qualifications

Excellent Customer Service Skills

Preferred Qualifications

A+ Certification preferred

Other Information

Positions are open for the Niles Campus.

Southwestern Michigan College is a two-year college located approximately 45 minutes north of South Bend, Indiana and approximately 45 minutes from Lake Michigan’s eastern shore.

Special Instructions to Applicants

You must be enrolled in at least 6 credits at the College with a 2.0 cumulative GPA. Contact hours will not be used to meet the 6 credit hour minimum.
OR
You must be enrolled or continuing your education with Ferris State University or Michigan State University on the campus of SMC and be enrolled in a minimum of 6 credit hours and at least 1 credit hour with SMC.

Physical Requirements Close Date 03/29/2019 Quicklink http://swmich.peopleadmin.com/postings/2441 Reference Requests

Reference Request Details

Accept References Yes Minimum Requests 1 Maximum Requests 3 Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Is your current GPA a 2.0 or higher?
    • Yes
    • No
  2. * Are you currently enrolled for at least 6 credit hours in the upcoming fall semester?
    • Yes
    • No
Applicant Documents Required Documents
  1. Resume
Optional Documents
  1. Cover Letter

Organization

Working at Southwestern Michigan College

Accreditations/Affiliations

Since joining the ranks of other prestigious Michigan colleges in 1964, Southwestern Michigan College has continually expanded its curriculum and now offers more than 30 Associate degrees. Accredited by The Higher Learning Commission of the North Central Association of Colleges and Schools, Southwestern Michigan College is also a member of the American Association of Community Colleges.

Colleges and universities periodically engage in a process of self-study and external review in order to renew their accreditation status. Southwestern Michigan College completed its self-study and was re-accredited through 2021.

Core Values

The core values of Southwestern Michigan College describe the beliefs that direct the college in all that it does.

  • “Excellence with a Personal Touch” is a working principle guiding our actions.
  • High quality is inherent in all that Southwestern Michigan College does.
  • We have a commitment to be responsible managers of college resources: human resources by promoting growth, satisfaction, and empowerment; financial resources by operating with a balanced budget and investing in the future; physical resources by maintaining a high quality physical plant.
  • We believe in “Knowledge for all.” As the only institution of higher education in the district, Southwestern Michigan College has the dual responsibilities of providing postsecondary career preparation for those who are seeking immediate employment and college coursework and degrees for those seeking baccalaureate degrees.
  • We have a commitment to being a learner-centered college, developing students through a total college life experience and providing them with 21st century services.

Mission Statement

The mission of Southwestern Michigan College is to serve our community by providing affordable local access to high quality postsecondary career preparation and college education – including the total college life experience.

Degrees/Certificates

A Michigan community college that averages in the top 5 percent for student transfer success, Southwestern Michigan College offers programs that lead to Associate degrees and/or certificates.

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