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Service Technician II, Department of Facilities

Job Details

Job location: Winston Salem, NC


Employment Type: Full-time
Posted data: 2019-02-18
Req: R0001413
  • IMPORTANT: Load a resume or C.V. first (if available) then upload supporting documents under the "My Experience" section after your work experience and education. Do NOT complete the application without the required attachments as you will be unable to edit your application.

Internal candidates must apply via the internal career portal. Do not proceed with your application from this website.

If you have any questions or need assistance, please contact the Recruiting team via email at AskHR@wfu.edu or by calling 336-758-4700.

Job Description Summary

Summary:
Working under general supervision, assists or performs general and preventive maintenance service as directed to ensure proper operation of campus facilities operations and services.
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Job Description

Essential Functions:

  • Electrical: perform repairs to electrical systems, outlets and cords; perform or assist with installation of motors and belts as needed; perform or assist with responses to all electrical requests as needed; perform or assist with preventive maintenance on electrical equipment as scheduled.
  • Plumbing: stops overflowing and clogged toilets; unstops showers and sinks; assist with or perform repairs to valves, gaskets and lines (this includes but is not limited to water, sewer, steam and condensate lines); perform or assist with responses to all requests for plumbing service as directed; perform or assist with preventive maintenance on plumbing equipment as scheduled.
  • HVAC: perform or assists with repairs to all types of industrial HVAC equipment; perform or assist with repairs on window units; assist with monitoring  HVAC chemical equipment; under minimal supervision, change filters and fan belts; open HVAC drains; perform or assist with responses to all requests for HVAC; perform or assist with preventive maintenance on HVAC equipment as scheduled.  Experience with or capable of understanding automated control systems.
  • Carpentry: perform or assist with carpentry repairs on doors, door hardware, windows, storm window fabrication, walls, shelving, and other carpentry repairs as needed. 
  • Painting: perform or assist with patching, caulking, priming, staining and painting ceilings, walls, doors, windows and other items as needed.
  • Is considered an essential employee as designated in the Facilities Management Severe Weather         Policy.
  • Is subject to recall after hours in the event of campus emergencies, disasters or other special needs as directed by management.
  • Contribute to solving problems associated with equipment operation and maintenance.
  • Performs other duties as assigned.

    Other Functions

  • Is considered an essential employee as designated in the Facilities Management Severe Weather         Policy.
  • Is subject to recall after hours in the event of campus emergencies, disasters or other special needs as directed by management.
  • Reports all matters of safety to the appropriate Supervisor and to the Safety Director if necessary.
  • Follows all University and departmental policies and procedures

    Required Education, Knowledge, Skills, Ability

  • High school diploma plus specialized training with five to ten years related experience, or equivalent combination of education and experience
  • Good knowledge and skills in the preventive maintenance, repair, and installation of building systems as needed.  These systems include, but are not limited to HVAC, plumbing, electrical, carpentry, and building interiors.  Specialization in specific areas may be required.
  • Valid driver license with a good driving record; must be insurable.
  • Ability to effectively communicate in English with students, faculty, and staff.
  • Ability to read, understand and abide by all safety policies and procedures.
  • Ability to effectively utilize computer software and systems to communicate, monitor, interface, and troubleshoot systems as required.
  • Heavy work.  Talking, hearing, climbing, stooping, kneeling, standing, walking, lifting, pushing, pulling, grasping.  Close visual acuity to perform an activity such as operation of machines; using measurement devices; and/or visual inspections of small parts or devices.  Subject to both environmental conditions: Activities occur inside and outside.  Subject to hazards.

Preferred Education, Knowledge, Skills Abilities

  • Technical license and/or certification preferred.

Additional Job Description

Time Type Requirement

Full timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce, and encourages qualified candidates across all group demographics to apply.

Organization

Wake Forest University, formed in 1834, has experienced decades of growth and innovation.  WFU is a distinctive university that combines a liberal arts core with graduate and professional schools and innovative research programs.  The University embraces the teacher-scholar ideal, which prizes the personal interaction between students and faculty.  It is a place where exceptional teaching, fundamental research and discovery, and the engagement of faculty and students in the classroom and the laboratory are paramount.

Wake Forest University is a community that seeks the enlightenment and freedom which come through diligent study and learning. Its higher goal, however, is to give life to the University motto "Pro Humanitate," as members translate a passion for knowledge into compassionate service. The community shares a tradition that embraces freedom and integrity and acknowledges the worth of the individual. The heritage, established by the school's founders and nurtured by succeeding generations, promotes a democratic spirit arising from open-mindedness and discourse. Wake Forest fosters compassion and caring for others. Its collective strength and character are derived from the values and distinctive experiences of each individual; therefore, it affirms the richness of human intellect and culture and its contribution to knowledge, faith, reason, and dialogue. Furthermore, it strives toward a society in which good will, respect, and equality prevail. To that end, Wake Forest University rejects hatred and bigotry in any form and promotes justice, honor, and mutual trust.​

The University is comprised of:  the undergraduate college, Graduate School of Arts and Sciences, School of Business, School of Divinity, School of Law, and School of Medicine (located on the Bowman Gray campus with Wake Forest University Baptist Medical Center) and today enrolls about 4,846 undergraduates and 2,823 students in graduate programs at its principal location, the Reynolda campus.  Students at Wake Forest University enjoy a great deal of access to and interaction with world-class faculty both in and out of the classroom setting with a student-faculty ratio of 11:1.  Wake Forest employs approximately 2,772 full and part-time faculty and staff.

Wake Forest is a collegiate university offering a vibrant, intellectual community with a rich cultural life, an impressive array of facilities, and a strong athletics program competing in the fifteen-team Atlantic Coast Conference (ACC).  Since its founding, the university has adopted the motto “pro humanitate,” which is exemplified by a deep institutional commitment to public service and engagement with the world. Wake Forest has a strong commitment to holistic, eight-dimensional well-being for students, faculty and staff as evidenced in the Thrive initiative.

Winston-Salem, NC

Wake Forest is located in Winston-Salem, NC, a beautiful, mid-sized city centrally located in the Piedmont-Triad region of North Carolina.  Winston-Salem is a family-friendly city with high quality schools, numerous outdoor recreational activities and events, and is known for its vibrant and thriving arts scene.

Winston-Salem residents enjoy close proximity to the beautiful Blue Ridge Mountains (1.5 hours) and Atlantic beaches (4 hours), a moderate climate with four distinct seasons, a very reasonable cost of living, and an eclectic variety of restaurants, wine bars, and breweries for dining with friends and family.  Winston-Salem offers many of the amenities of a large city but with the sense of community and quality of life of a smaller town (www.visitwinstonsalem.com).

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