DescriptionJob Purpose: Provide primary customer support to campus financial approvers andvendors for vendor payment issues. Provide administrative support for policyupdates, training coordination, and tracking exceptions.

 Major Responsibilities:

Review requests for payment (invoices, check requests, employee payment requests, etc.) to verify accuracy and validity and enter payment requests in to financial system.

Audit and process payments for employee and visitor travel and expense reimbursements and other travel-related payments.

Primary customer service support via the .ask email service. Vendor statements, tracking credits, consolidating accounts, minimizing credit holds.

Provide dedicated support for production activities during peak periods. Payment team administrative project/audits, tracking exceptions, trends and reporting.

Participate in vendor meetings to ensure AP best practices.

AP Campus training class coordinator.

Update AP policies as approved by the Director.

Back up to ap.ask for campus and non-vendor inquiries.

Back up to match exceptions and In Process voucher review and travel exceptions.

Perform other related duties as assigned.

Basic Qualifications:

Education: Technical Diploma, Associates Degree or two years college course work.

Work Experience: Three to four years of related experience.

Certifications: N/A

Skills: Working knowledge of and skill in applying payables processing procedures and use of related system applications and processing hardware/equipment. Customer service and communications skills are required as is the ability to plan and organize work. Understanding of Institute procurement Policies. Fast and accurate data entry. Understanding of issues that create match exceptions. Ability to resolve complex customer service inquiries related to payment status, process, and procedures. Ability to run queries and format reports. Ability to analyze data, identify trends, and make recommendations. Must understand best practices, polices, and procedures associated with all AP tasks Knowledge of basic accounts payable auditing and voucher entry.

QualificationsPreferredQualifications:

Preferred Education: Bachelors degree.

Preferred Skills: Accounts Payable in a University Setting. Intermediate Excel, Word, and PowerPoint skills. Excellent communication and customer service skills and an understanding of procure-to-pay best practices.

Additional Information: ***Successful candidatemust be able to pass a background check which will include a credit check. Please visit http://www.policylibrary.gatech.edu/pre-employment-screening to obtain GT's background and credit policy. 

 Impact &Influence: This position willinteract on a consistent basis with: vendors, staff, and campus financialmanagement and staff. This position typically will advise and counsel: vendors,staff and campus financial staff. 

Job: Administrative Support
Primary Location: Georgia-Atlanta
Organization: Business Services
Job Posting: Feb 15, 2019, 4:44:17 PM
Schedule: Full-time